Jordan Ford
San Antonio, TX
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My Jordan Ford experience John was an excellent salesman who met all my needs I would definitely recommend friends and families to do Bussiness at Jordan Ford Thank you John was an excellent salesman who met all my needs I would definitely recommend friends and families to do Bussiness at Jordan Ford Thank you More
Great customer service! I went to s couple of dealer's , jordan ford had the best deal and straight up with paperwork and numbers. Great customer service! Special thank's t I went to s couple of dealer's , jordan ford had the best deal and straight up with paperwork and numbers. Great customer service! Special thank's to Jonathan Cervantes worked with me to get a good deal and s great adittued. More
Great Sales Experience Durson made the purchase absolutely enjoyable. He is very knowledgeable and professional with a fantastic sense of humor. We told him our budget and Durson made the purchase absolutely enjoyable. He is very knowledgeable and professional with a fantastic sense of humor. We told him our budget and he quickly showed us two great options. Once we made a decision, Charlie Brown did a great job helping us to work out the deal. It was also an added treat to see an old friend, Al, who took great care of our financing and extended warranty needs. We are very pleased with our purchase and will definitely consider the wonderful team at Jordan for future purchases. More
Great experience Found the exact vehicle my wife and I were looking for online so I called Jordan ford and set up an appointment with John Castaneda. John was great. H Found the exact vehicle my wife and I were looking for online so I called Jordan ford and set up an appointment with John Castaneda. John was great. He worked with me on price, gave me solid amount for my trade in, and was nothing but super helpful, kind, and honest throughout the whole process. Even after we bought the car we notice a couple small things we wanted fixed. Without hesitation, John set up an appointment and gave us a car to drive while they worked on it and did everything we asked thoroughly. Highly recommend John Castaneda and Jordan Ford. We will be back for our next vehicle. More
Awesome Great buying experience, John brought me vehicle and answered all my questions with no pressure to buy.. John also communicated via text and usually r Great buying experience, John brought me vehicle and answered all my questions with no pressure to buy.. John also communicated via text and usually right away with me which I enjoyed since I am so busy More
The way car buying should be. Had an a great experience purchasing my F-150 from Jordan Ford. The express shop was incrediblely easy and efficient. When I showed up all I had to do Had an a great experience purchasing my F-150 from Jordan Ford. The express shop was incrediblely easy and efficient. When I showed up all I had to do was take a quick test drive sign a few papers and I was headed out in my new truck in about 30 minutes. Looking forward to doing more business in the future! More
Thanks Again Thanks again to John and sales team at Jordan Ford. Love my new Ranger and look forward to all of the things I have in store for it. Thanks again. Thanks again to John and sales team at Jordan Ford. Love my new Ranger and look forward to all of the things I have in store for it. Thanks again. More
Mustang 2019 Our experience at Jordan Ford with Julian was probably the best experience I’ve ever had purchasing a new vehicle.We encountered a few roadblocks alon Our experience at Jordan Ford with Julian was probably the best experience I’ve ever had purchasing a new vehicle.We encountered a few roadblocks along the way, but he found ways to make this sale go as smoothly as possible. We absolutely love our Mustang and would not hesitate to recommend Jordan Ford and Julian De La Rosa to family and friends. Excellent service, friendly and knowledgeable staff and it’s a Ford- you can’t go wrong! More
Dropped in the dirt Took my 2015 Explorer in for a couple of minor repairs and two recalls. Dropped the vehicle off on Wednesdayand to be fair I did not have an appointme Took my 2015 Explorer in for a couple of minor repairs and two recalls. Dropped the vehicle off on Wednesdayand to be fair I did not have an appointment. I was told they would try to get to it that day but should be able to fix it the day after no problem. No loaner car so I rented a vehicle. Called the next day but my car wasn’t ready. Called again THREE TIMES the day after and still wasn’t ready. Three days after dropping my car off they NEVER touched it. Was told a part was on back order but I never received a phone call, text, email or correspondence of any kind keeping me informed. They could have sent a letter to me in the amount of time they had my vehicle. In any event, I was in a rent car for three days on my dime. Money totally wasted. I was out my vehicle for three days. Time totally wasted. And at the end of the day they accomplished absolutely NOTHING in my car. Horrible service. Horrible communication. I’ve been doing business with Jordan Ford both personally as well as with my company with regards to service and new vehicle purchases but unfortunately that relationship evaporated this week. I will seek good service and new car purchases for my company elsewhere from now on. More
Great Experience! I went to Jordan Ford to look at a completely different vehicle than the one I bought, but it was such a good deal, I couldn’t pass it up. Everyone wa I went to Jordan Ford to look at a completely different vehicle than the one I bought, but it was such a good deal, I couldn’t pass it up. Everyone was very nice and helpful and worked with me to get everything done within my time constraints. More