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Jordan Ford

San Antonio, TX

4.1
1,503 Reviews

13010 I-35 N

San Antonio, TX

78233

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Showing 1,503 reviews

March 30, 2019

My Jordan Ford experience John was an excellent salesman who met all my needs I would definitely recommend friends and families to do Bussiness at Jordan Ford Thank you More

by JTK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Castaneda
Apr 01, 2019 -

Jordan Ford responded

JTK, our staff is dedicated to providing all of our guests with outstanding customer service and quality work you can trust! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

March 29, 2019

Great customer service! I went to s couple of dealer's , jordan ford had the best deal and straight up with paperwork and numbers. Great customer service! Special thank's t More

by 210dford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Davila, Jonathan Cervantes
Apr 01, 2019 -

Jordan Ford responded

Thank you for sharing this! Our customers deserve the highest quality of customer service so this is what we strive to provide. Enjoy your new vehicle!

March 23, 2019

Great Sales Experience Durson made the purchase absolutely enjoyable. He is very knowledgeable and professional with a fantastic sense of humor. We told him our budget and More

by Ernie680
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Garcia, Charley Brown Woytek, Dursun Isci, Eric Gomez
Apr 01, 2019 -

Jordan Ford responded

Thank you for sharing this, Ernie! Our customers deserve the highest quality of customer service so this is what we strive to provide. Should you need anything down the road, please do not hesitate to give us a call :)

March 20, 2019

Great experience Found the exact vehicle my wife and I were looking for online so I called Jordan ford and set up an appointment with John Castaneda. John was great. H More

by traceobrien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Perry, Chuck Taylor, John Castaneda
Apr 01, 2019 -

Jordan Ford responded

Trace, our staff is dedicated to providing all of our guests with outstanding customer service and quality work you can trust! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

March 20, 2019

Awesome Great buying experience, John brought me vehicle and answered all my questions with no pressure to buy.. John also communicated via text and usually r More

by Chris1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Castaneda
Apr 01, 2019 -

Jordan Ford responded

Chris, we are happy to know that our employees are doing an excellent job of taking care of our wonderful customers. We appreciate you sharing this with us and we will be sure to share your comments with our team. We hope to see you in the future and hope you have a wonderful day!

March 14, 2019

The way car buying should be. Had an a great experience purchasing my F-150 from Jordan Ford. The express shop was incrediblely easy and efficient. When I showed up all I had to do More

by Elopez4836
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian De La Rosa
Apr 01, 2019 -

Jordan Ford responded

Elopez, thank you for allowing Jordan Ford the opportunity to assist you with your service needs. We are so happy to read that our team did a great job serving you. Should you need anything down the road, please do let us know!

March 14, 2019

Thanks Again Thanks again to John and sales team at Jordan Ford. Love my new Ranger and look forward to all of the things I have in store for it. Thanks again. More

by Ford guy for life.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Castaneda
Apr 01, 2019 -

Jordan Ford responded

Thank you so much Ford guy for life (great name!) for choosing Jordan Ford for your automotive needs! We are happy to hear that our team was able to assist you in your vehicle buying experience. Should you need anything down the road, please do let us know. We’re always here and happy to help!

March 04, 2019

Mustang 2019 Our experience at Jordan Ford with Julian was probably the best experience I’ve ever had purchasing a new vehicle.We encountered a few roadblocks alon More

by obrien4j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian De La Rosa
Apr 01, 2019 -

Jordan Ford responded

Thank you OBrien for choosing Jordan Ford and sharing your kind review. We are happy to read that Julian and our team did a great job assisting with your automotive needs. Should you need anything additional, don’t hesitate to call!

March 02, 2019

Dropped in the dirt Took my 2015 Explorer in for a couple of minor repairs and two recalls. Dropped the vehicle off on Wednesdayand to be fair I did not have an appointme More

by Rexlane
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jennifer Jimenez
Apr 01, 2019 -

Jordan Ford responded

Good morning, I apologize for any frustration you may feel regarding the issues with our service department. I would like to speak with you to better understand the situation and try to find a resolution. Please contact me arinn@jordanford.com so I can learn more about your experience and resolve this issue.

March 01, 2019

Great Experience! I went to Jordan Ford to look at a completely different vehicle than the one I bought, but it was such a good deal, I couldn’t pass it up. Everyone wa More

by Gardyloo13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley (accessories), John Castaneda
Apr 01, 2019 -

Jordan Ford responded

Thank you Gardyloo for the kind words about our sales and accessories! We are thrilled that you had such a great experience here with us! We thank you for your continued business and look forward to your next visit!

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