Jordan Ford

Excellent buy I gave Jordan Ford 5 stars because Jonathan Cervantes made our buying experience stress free and enjoyable. I have never experienced this anywhere els I gave Jordan Ford 5 stars because Jonathan Cervantes made our buying experience stress free and enjoyable. I have never experienced this anywhere else. Thank you so much, be assured that we will be returning In the future. More

Car purchase Jeff Slaughter and all the staff at Jordan Ford were extremely welcoming and helpful throughout the entire process. Wouldn’t go anywhere else for our Jeff Slaughter and all the staff at Jordan Ford were extremely welcoming and helpful throughout the entire process. Wouldn’t go anywhere else for our vehicle purchases! More

Poor post sale Purchased a 2018 F150. Price was average from what I could find on the internet. After the sale I discovered that the STX versions didn't have the tra Purchased a 2018 F150. Price was average from what I could find on the internet. After the sale I discovered that the STX versions didn't have the trailer brake fuse installed for some reason. I had to make the service department aware of the issue. I was not contacted about the permanent license plates. I had to call and find out how to get them. Which was for me to drive there and retrieve them./ No offer to mount them. And now the bills for toll road use since they didn't remove the plate from my trade in and used the car. They won't see any more business from me. More

2nd time a charm! Purchased our 2nd Ford Edge and worked with Julian DeLaRosa both times. We told him exactly what we wanted and he delivered right in our price range. Purchased our 2nd Ford Edge and worked with Julian DeLaRosa both times. We told him exactly what we wanted and he delivered right in our price range. We love our new Edge! Julian made both buying experiences very pleasant and Rady Deais was wonderful through all the paperwork. Thank you Jordan Ford, Julian, & Rady for a great buying experience! More

BEST CUSTOMER SERVICE EVER!! I've been searching for a 2019 Ford Edge in velvet burgundy with dune interior and all the features that I wanted (plus price) for a while now. Jordan I've been searching for a 2019 Ford Edge in velvet burgundy with dune interior and all the features that I wanted (plus price) for a while now. Jordan Ford in San Antonio had this vehicle so I reached out to them via their website messenger to see if it was still available. I had just sent the message and Wally called me from Jordan Ford to talk about the Edge. He was very informative and explained that I could go to the website and use their Express Shop to get a quote. I was even able to put a deposit to hold it using credit card/debit and my down payment was also using card. The Express Shop financing option is amazing! They let you enter your trade in information, run your credit, click all the discounts/rebates you could qualify for and they gave me a broken down quote. When we got to Jordan Ford we met with Wally who set us up to work with Julian. Julian walked us through the buying process, showed us all the features that came with the Ford Edge. They looked at my trade in and actually quoted us for a little less than the online quote but they honored the online quote. Julian brought us back to financing and we worked with John who was funny and informative. When we finished with financing Julian had my new Ford Edge ready to go. Overall I would highly recommend Jordan Ford to anyone looking for straight forward purchasing of a vehicle. The online quote they gave me they stuck too and I even qualified for another rebate so it brought my price down. Thanks, Wally, Julian and John for helping make my first new vehicle purchase the best!! More

Needed two or three days to replace battery under warranty. I have a 2011 Ford Lariat F-150 with custom Tuscany Package. I was about to buy a new custom Ford in the next few months. That has now changed because I have a 2011 Ford Lariat F-150 with custom Tuscany Package. I was about to buy a new custom Ford in the next few months. That has now changed because my battery was bad and was told by Ford service adviser that it would take two or 3 days to change my battery out. This is my work truck and that is really pathetic it should take so long. The reason given was because they were so busy and a lot of people in front of me. I feel they should hire more help if that's the case. I am now shopping for a GMC or Dodge that has better service. I called the General Manager but he has not returned my call. More

Top of the line sales and service Thanks to Johnny / David for getting me into a beautiful King Ranch and also Ashley for getting me the accessories that I wanted!!!! Jordan Ford and t Thanks to Johnny / David for getting me into a beautiful King Ranch and also Ashley for getting me the accessories that I wanted!!!! Jordan Ford and the team go above and beyond not only to make sure you get what you’re looking for but also take the time in showing you every part and angle on the vehicle. Would definitely be returning as well as recommending Jonathan Cervantes and the Jordan Team!!!! More

First of Many He’ll get you in a vehicle faster than you can spell Ford. He was very professional and made it reality. Give this man a raise!!! He’ll get you in a vehicle faster than you can spell Ford. He was very professional and made it reality. Give this man a raise!!! More

Best dealership experience so far! I worked with Julian De La Rosa and used the express shop option (highly recommend) and he was working within minutes to get me taken care of. You can I worked with Julian De La Rosa and used the express shop option (highly recommend) and he was working within minutes to get me taken care of. You can tell he's a hard worker that cares about his customers. I appreciated the work ethic and customer service. Franklin in finance was great as well, they have great staff and support at this dealership. I will be referring clients 100 percent. Thanks again! More

Great experience! Julian, good, kind friendly salesperson, who did a great job and answer all questions as well as concerns I had. I would recommend him to anyone who Julian, good, kind friendly salesperson, who did a great job and answer all questions as well as concerns I had. I would recommend him to anyone who is looking to buy a vehicle. More