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Jordan Ford
San Antonio, TX
1,503 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 14, 2020
Bruce was AMAZING! He kept me posted on everything that was going on with the repair. He is very knowledgeable, answered all of my questions! I highly recommend this company to others; I AM EXTREMELY SATIS was going on with the repair. He is very knowledgeable, answered all of my questions! I highly recommend this company to others; I AM EXTREMELY SATISFIED WITH THE REPAIR! Thank you Bruce & to your team I appreciate y'all so much! More
by nayaadette
Employees Worked With
Bruce
November 05, 2020
Jordan Ford is always a pleasure to work with. Knowledgeable and professional, I trust Sales, Service and Accessories with my Ford Explorer. I plan to purchase there again. Knowledgeable and professional, I trust Sales, Service and Accessories with my Ford Explorer. I plan to purchase there again. More
by Robin S
Employees Worked With
Noe V. Hernandez, Jeff Slaughter
October 30, 2020
My car had 18 codes. They diagnosed it and got it right. Car running smooth. Serviced in less than a day. John my service guy was awesome Car running smooth. Serviced in less than a day. John my service guy was awesome More
by ruben
Employees Worked With
John, Tom Williams , James Huron, Eric Gomez, Adrian Logan, Aaron Bratcher, Dan Munoz
October 29, 2020
Fast and friendly service.They picked up my car for Fast and friendly service. They picked up my car for service and vehicle inspection. The tasks were completed in a timely manner. I have used Jorda Fast and friendly service. They picked up my car for service and vehicle inspection. The tasks were completed in a timely manner. I have used Jordan Ford exclusively for service for my last three Fords, two of which I purchased from Jordan! More
by Martinmleczko19
Employees Worked With
Pedro Sanchez, Alejandro Banda, Jose Torres
October 28, 2020
Jordan ford service was quick and professional got my truck back the same way I left it with them clean will only take both my fords to Jordan ford for service if needed thank you Jordan ford truck back the same way I left it with them clean will only take both my fords to Jordan ford for service if needed thank you Jordan ford More
by Leotr64
Employees Worked With
Adrian Logan
September 30, 2020
Attempted, over the course of several visits, to purchase a truck from Jordan Ford. They "accidentally" wrote paperwork for over sticker, proposed a usurious lease (despite good credit), and engaged in ol a truck from Jordan Ford. They "accidentally" wrote paperwork for over sticker, proposed a usurious lease (despite good credit), and engaged in old-fashioned high-pressure sales tactics while insisting their "menu pricing" didn't allow negotiating of any kind. If you're lucky, sales manager Steve will give you a condescending, rambling lecture about how asking for a $500 concession is disrespectful and they're treating you like "family". Go in with your guard up. More
by egroeg
Employees Worked With
Steven Nichols
September 06, 2020
Bought a 2009 Mercedes SL 63 AMG in July 2020. Larry did a great job working with me to get the deal structured and finished. I had planned to have an independent delivery company bring the car to Alabama, a great job working with me to get the deal structured and finished. I had planned to have an independent delivery company bring the car to Alabama, but they were far too slow, not Jordan Ford's fault. So I decided to fly to San Antonio, Tx and drive the car home. What I was not told was that Jordan Ford has two locations in San Antonio, TX. I went to the address on the bill of sale which was the incorrect location. I also was not provided a warranty of any kind although the original bill of sale stated that there would be a 90 day warranty. Disappointing. So far I've spent over $700.00 on repairs found on the drive home. My main concern and warning to potential buyers is the inept title department for Jordan Ford. It took them over a month to mail me the title after I paid for the car. Be prepared to wait, wait and wait for your title. I recommend this dealership but warn you that you won't get a warranty if you don't live in San Antonio, TX and it will take forever to get a title so you can properly register the vehicle. Just be prepared for both issues. More
by AMG Owner
Employees Worked With
Larry Bertram
August 05, 2020
I've got one vehicle from them in past was good BUT now the express online was told by salesman is all made up #s stated trade would be way less did not even see trade. or even have vin# would not call bac the express online was told by salesman is all made up #s stated trade would be way less did not even see trade. or even have vin# would not call back . they have lost my business and will tell friend about More
by jb
Employees Worked With
Ricardo Rigau, Sonny Rodriguez
