Jordan Ford

After the sales no one wants to help you. Had the SUV 10 days and it broke down out of state took 32 days for me to get my SUV back days and it broke down out of state took 32 days for me to get my SUV back More

Worst dealership ever. Salesman lied and then tried to smile and thought I would still buy from him. His manager is an egotistical jerk who doesn't know anything about the cars and kept looking for someon smile and thought I would still buy from him. His manager is an egotistical jerk who doesn't know anything about the cars and kept looking for someone else to answer questions. I will make sure no one ever buys cars from these guys. COMPLETE JOKE!!! More

Simon Mulaula help us with all of our needs and answer all of our questions and concerns that we had. Simon was very well informed of the products and help us get what we needed in our budget. all of our questions and concerns that we had. Simon was very well informed of the products and help us get what we needed in our budget. More

I have been extremely disappointed with Jordan Ford's service department multiple times! My story starts with having to go to Jordan Ford because of convince. I switched jobs and was now closer to Jordan service department multiple times! My story starts with having to go to Jordan Ford because of convince. I switched jobs and was now closer to Jordan than my preferred dealership. My first visit was on a weekday morning to get my state inspection which took an hour and a half! I was frustrated, but decided to give them a second chance. Time came around for my state inspection and I called around dealerships in San Antonio And was quoted around $500 at each dealership. Jordan Ford quoted me the lowest at $450. At checkout i was charged over $530! The most expensive of them all! Mike was my service associate and said he would award my account 2 Free oil changes. Today i went in to receive my free oil change and was told that their was no record of that in my account. When I asked to talk to Mike they said "He isn't with Jordan anymore." So I paid my dues and called when I came home. They said mike is still with them and would now credit my account with the 2 free oil changes. I hate having to go back but I have to. All other service i will go else where!!!!!!!!! More

Simon is an AWESOME salesman, and very friendly. Seems he is good at making a good deal happen. Need more salesman like him. Thank you! is good at making a good deal happen. Need more salesman like him. Thank you! More

Great effort was put in to help us get a new vehicle, thanks to the Jordan Ford team. Simon was excellent on making a sell. thanks to the Jordan Ford team. Simon was excellent on making a sell. More

I went to another dealership for ad price, they tried to tack on extra $$ and pressure sell. Not only did Jordan beat their sales price, I got exceptional customer service from everyone with no pressure to tack on extra $$ and pressure sell. Not only did Jordan beat their sales price, I got exceptional customer service from everyone with no pressure to buy. Very professional and friendly. Thank You! More

Searching for a new car can be one of the most stressful life endeavors that you will ever experience! In my case, it was even more stressful being a student and looking for the car that I WANTED and I REFU life endeavors that you will ever experience! In my case, it was even more stressful being a student and looking for the car that I WANTED and I REFUSED to settle! I had been to plenty of places and of course, they took advantage of the "female" HOWEVER Simon Mulaula (remember his name) saved my life and my pocket. He was patient, not too aggressive, gave me ideas I didn't think of, explained every question (even the dumb ones), and he got me the car I wanted :) I can't thank him enough!!! If you're looking for a car, he's THE MAN!!!! More

Great customer service very friendly. Always room for improvement but great job so far. I am satisfied Witth the status of my vehicle although a bit pricy here. improvement but great job so far. I am satisfied Witth the status of my vehicle although a bit pricy here. More

Salesman is lazy, never responds. Can't keep his word. Admits that he doesn't know anything about the vehicle. Lied about the price. Had to make multiple trips because he forgot stuff that went with word. Admits that he doesn't know anything about the vehicle. Lied about the price. Had to make multiple trips because he forgot stuff that went with the vehicle. I will give them credit for not adding useless stuff on like Northside. More