Jordan Ford

A good dealership and helpful sales. Great Dealership and Sales guys- Steve Nichols offered EXCELLENT help through the entire buying process. He listened to what we needed and followed th Great Dealership and Sales guys- Steve Nichols offered EXCELLENT help through the entire buying process. He listened to what we needed and followed through. We wanted a certain set of safety features but our budget was not unlimited. We first pursued a listing from edmunds.com at Jordan, but decided to keep looking. Steve took honest note of what we were looking for and sent us a single text the next day with a link to a car he believed fit our needs that they had in stock. We continued to look around at other dealers and I cannot describe some frustration we had with OTHER dealers either 1) asking us to look at cars that did not have the features we needed 2) lied about features over the phone in order to get our foot in the door for a test drive 3) not knowing their own product they were selling. We returned a couple of days later to Steve at Jordan Ford who pointed us to a car that fit our needs and budget on the nose. He was genuinely friendly and helpful and helped us get through the buying process without a headache. I feel like I have gotten a crash course(oops a pun) in car dealerships in the San Antonio area in the past week. Our experience with Steve and Jordan Ford was by far the most friendly and least pushy. They just listened to what we needed and found the right car, it was great. They will be my first stop when my next car dies. Thanks guys ! ! More

No Better Dealer In Town I can be a difficult customer. There it is in black and white. Buying a new vehicle is always a stressful process that my wife and I dread. Actually, I can be a difficult customer. There it is in black and white. Buying a new vehicle is always a stressful process that my wife and I dread. Actually, she dreads it more than I, but keeping her happy is my number one priority, and I didn't miss on that account by coming to Jordan again. This is my second vehicle purchase from Jordan Ford, and this time went even better than the first. To start with, the sales staff is friendly and informative. Not once did I feel that "Salesman" vibe from any of these folks. I started my search on line, and when I found this prospect at Jordan I called and connected with Gabriel Llanas. He was very accommodating to my busy schedule, and we conducted most of the negotiations over the phone and by text. I even did the test drive on my lunch break, Gabe had everything lined up. I'll admit, I shared my wife's skepticism on whether everything could be set up and all we had to do was show up, sign and drive. It just seemed like a tall order, but Gabriel said, "No problem", and Gabriel delivered. In less than 24 hrs., Gabriel and the staff at Jordan worked very hard to make this deal happen, from finding the best price for my trade in, to getting all the t's crossed and i's dotted, and at the end of the process I can honestly say I feel like I got the best deal possible with the least stress imaginable. We showed up at the appointed time, and in less than 90 minutes, we were on our way home. Now bear in mind that time was spent on a second test drive by my wife, setting down with Rhonda from accessories and adding a few goodies, and signing the final paperwork. This is the way car buying should be each and every time, and apparently at Jordan Ford it is. Just a quick word about Rhonda and Craig. These are the folks many people hate sitting down with. The "sales pitch" to add more on, from accessories to warranties, it always seems, pressured, but once again, Jordan set the bar higher. Both Rhonda and Craig laid out our options, discussed the pros and cons and not once, repeat, not once, did well feel that "push" to add something we didn't want. Great folks, thanks. To wrap it up, I can count on one hand the number of times I've left a review for any one on line, much less a car dealership, but today I can say Jordan Ford is my #1 pick for all my car purchases, and Gabriel Llanas will be the salesman I seek out when that time comes. Great job Jordan Ford and thanks Gabriel. More

Excellent car buying experience and service I have bought 2 new vehicles in my lifetime (in 1985 and 1990) before purchasing the 2016 Ford Fusion Hybrid this past June 2016. I hated buying new I have bought 2 new vehicles in my lifetime (in 1985 and 1990) before purchasing the 2016 Ford Fusion Hybrid this past June 2016. I hated buying new cars because of the high pressure tactics and haggling back and forth. I heard great things about Jordan Ford and the car buying experience was fantastic. Cody Robinson was my sales representative and he was very knowledgeable about the vehicle and strait forward with the pricing and accessories and explained any questions I had, to my satisfaction. The price of the car was substantially lower than the other dealers I checked on line with. I highly recommend Cody for purchasing your next vehicle at Jordan Ford. I purchased some accessories from Rhonda Saylor and she was very knowledgeable about all items for my car, very friendly and explained all items to my satisfaction, with no pressure to buy. The final paperwork was put together by Al Garcia and he explained all of the pricing, extras, the extended warranty and was very informative on any questions I had. I could not have had a better experience in buying a new car and I love Jordan Ford. Thanks Cody, Rhonda and Al for your kindness and professionalism. P.S.: Just had service done on the car (oil change, transmission fluid change, the "works" package and thought I heard a noise coming from the front end and 2 people checked into this problem), and my advisor was Adrian Logan and he listened to all my concerns, explained work to my satisfaction and when work was done he expedited the final paperwork quickly (the work took an hour longer than estimated, but I've been praying for more patience and I had no problem with this extra time). The car was clean and looked great when I drove if off the lot. Thanks Adrian for your kindness and a great job God bless all of ya'll More

Handled my Issues and got everything taken care of I initially had some issues with this dealer however everything has been rectified and taken care of. I would recommend Ricardo as he has navigated an I initially had some issues with this dealer however everything has been rectified and taken care of. I would recommend Ricardo as he has navigated and help resolve any situation that has come up. Thank You Ricardo. More

Fast and Great Service We have been going to Jordan Ford for 16 years and have never been disappointed. They offer the best deals. We just purchased a 2017 Ford Mustang for We have been going to Jordan Ford for 16 years and have never been disappointed. They offer the best deals. We just purchased a 2017 Ford Mustang for our daughter and from the moment I called to inquire about it until the moment we arrived to pick it up, it was exactly what we expected. Our salesman, Cody Robinson, made sure the car was ready and that we signed the paper work quickly. We were in and out of the dealership within an hour and a half. There is no better place to purchase a vehicle than Jordan Ford in San Antonio. We are very satisfied customers. More

Great sales people like Cody Robinson Needs more sales people as good As him. You can't go wrong ask for Cody and say Ray sent you. Love Ford King Ranche Needs more sales people as good As him. You can't go wrong ask for Cody and say Ray sent you. Love Ford King Ranche More

Frist Time Buyer Just would like to start off by saying thank you Mr. Steven Nichole I've watched you work your magic from the time i set at your desk i knew that you Just would like to start off by saying thank you Mr. Steven Nichole I've watched you work your magic from the time i set at your desk i knew that you would be guy to fight for me and i thank you for that, Mr. Nicholes did one of the most important things ever sales men should do which is make buying a car a fun thing i look forward to sending you lots of business Mr. Nicholes i would also like to say thank you to the Jordan Ford Team IH35 North you guys are Amazing keep up the great work. More

No Hassle Purchase Steven Nichols was very attentive to our needs when we were looking for a new vehicle. He did not pressure us or lead us to something other than what Steven Nichols was very attentive to our needs when we were looking for a new vehicle. He did not pressure us or lead us to something other than what we were looking for. The whole experience was smooth and easy. More

Smooth and Easy This is the seventh new car I have bought over my lifetime. This was the most pleasant, easiest, and simplest purchase of all. The salesperson Lee This is the seventh new car I have bought over my lifetime. This was the most pleasant, easiest, and simplest purchase of all. The salesperson Lee Efting was very knowledgeable, professional, always kept me informed, and not pushy at all. The same can be said for Charles Culp whom I talked to about available options. I now know why Jordan Ford uses George Gervin as their spokesperson, because the atmosphere and way of doing business is smooth and easy, just like Ice. I would highly recommend Jordan Ford, and Lee Efting to anyone looking to purchase a car. More

Great service and wonderful facility My father bought a truck from Steve Meeker at Jordan Ford last year and had a very positive experience. I knew Steve was an honest salesman and went t My father bought a truck from Steve Meeker at Jordan Ford last year and had a very positive experience. I knew Steve was an honest salesman and went through him when it came time to buy my first car. I did research online and took my options to Steve, he did not pressure me or try to upsell anything. The car buying process can be daunting but was virtually hassle free. Great first experience, will go back to Steve Meeker at Jordan Ford in the future and recommend family and friends to him! More