Jordan Ford

Steve, our sales consultant s very patient and informative. We appreciate our sales consultant not pressuring us, he gave us our time to decide whether it was the right vehicle for our family. Thanks Steve! We appreciate our sales consultant not pressuring us, he gave us our time to decide whether it was the right vehicle for our family. Thanks Steve! More

Best in the business! Cody is the best. We will continue to buy from him. He is the reason my family and friends shop there. We will be back for the next one. Cody is the best. We will continue to buy from him. He is the reason my family and friends shop there. We will be back for the next one. More

Above and beyond Excellent customer service! Jordan Ford’s salesman, Jonathan Downey (JD) brought the car to us for a test drive and to show us all the features. Above Excellent customer service! Jordan Ford’s salesman, Jonathan Downey (JD) brought the car to us for a test drive and to show us all the features. Above and beyond! Thank you! More

New car buying I bought my first Ford with Jordan Ford; I was so thrilled to get my second one!!! Luckily I was introduced to Jeff S.! He saved me the headache and t I bought my first Ford with Jordan Ford; I was so thrilled to get my second one!!! Luckily I was introduced to Jeff S.! He saved me the headache and taught me a few things during my car buying experience. For anyone who is shopping for a new/used car I encourage you to purchase at Jordan Ford with Jeff S. 😊👌 👍 More

Lead frame replacement 2013 f150 6r80 I will never buy or have have anymore work done by jordan ford. I took my 13 f150 to have it diagnosed and was told it's the lead frame solenoid. Firs I will never buy or have have anymore work done by jordan ford. I took my 13 f150 to have it diagnosed and was told it's the lead frame solenoid. First problem was that a lead frame solenoid is non existent. Lead frame yes, but solenoid is a definitive no. It contacts solenoids but isn't one. Advisor said,"its an electronic so its a solenoid(dont remember service "advisors"name. Haha. Other advisor Tracy Keller said it requires a trans drop to perform repair, also bogus information. She also said she couldn't get a parts list for us when she quoted a parts price. Yeah that's bs too. I made the repair in less than 4 hours without dropping the transmission with a quick parts list pulled up by Ancira Ford parts department in Floresville Texas with nothing but a phone call. Do not ever buy anything from these thiefs as they don't know what they're talking about nor do they know how to advise on a common repair on a transmission that's given them problems since day one of release of the transmission. Furthermore, I drive a Chevrolet Camaro and was asked if I was aware of where I was, indicating thier discomfort in my choice of vehicle. If zero stars was an option I would definitely give it. To think I was considering buying a new expedition from this place More

A long journey A few weeks ago we started looking for an Expedition online. Jordan Ford immediately came out on top with the vehicle with the best options and an unb A few weeks ago we started looking for an Expedition online. Jordan Ford immediately came out on top with the vehicle with the best options and an unbeatable price. We drove from Edinburg, TX to purchase the Expedition here in San Antonio, TX, a very well worth trip. Two birds with one stone, we got an amazing deal from Jordan Ford and an awesome weekend with the family in San Antonio. Thanks you! More

Great This was the BEST and simplest car buying experience I have ever had. My Insurance caused some issues, Jerry waited and held my car for a few day's n This was the BEST and simplest car buying experience I have ever had. My Insurance caused some issues, Jerry waited and held my car for a few day's no worries. I was in and out in less than an Hour. I will be trading in a d buying there again. Mark Mcvicar More

JD did a great Job getting me into my new 2019 Ford escape . JD was a salesman that listened to my needs . He also acted in a very professional way . He also did not pressure me into making a decision . JD was a salesman that listened to my needs . He also acted in a very professional way . He also did not pressure me into making a decision . More

TERRIBLE CUSTOMER SERVICE WORST CUSTOMER SERVICE EVER. I have not received not one update on my truck and i have left it there since the 10th. WHAT WAS THE POINT FOR THE APPOIN WORST CUSTOMER SERVICE EVER. I have not received not one update on my truck and i have left it there since the 10th. WHAT WAS THE POINT FOR THE APPOINTMENT IF THEY WERE NOT GONNA BE ABLE TO WORK ON IT RIGHT AWAY WHEN THEY SET ME UP?!?!?!?! Terrible Terrible, my truck has less than 2500 miles. They are consistent with the answer that they will call you back but its complete trash. Last I heard they could not fix it because i have not done my first oil change... then after speaking with whoever that manager was i have not heard anything back. at this point even if their "free" rental is really "free" (you have to pay to take the rental car that ford "pays for") will not help how pissed i am. i bought the truck to drive it. not to be xxxxxx around by service advisers and mechanics who do not enjoy their jobs. if i could give it 0 stars i would. TERRIBLE JUST TERRIBLE More

New car Jeff was a great salesman very informative and patient in getting this auto. Veryv pilot and would recommend Jeff to any of my friends. Thanks Jeff was a great salesman very informative and patient in getting this auto. Veryv pilot and would recommend Jeff to any of my friends. Thanks More