Jones Kia

Scheduled maintenance These people have called me at least... at minimum.... 25 times in 2 months because my Kia was due for a 60k service. HELLO! Get a clue.... if I dont These people have called me at least... at minimum.... 25 times in 2 months because my Kia was due for a 60k service. HELLO! Get a clue.... if I dont call you back after the first 10 times dont keep calling and leaving me messages. I'm not paying 2 or 300 bucks for a service I can do myself. Calling that many times, for that amount of time should be considered harassment. I blocked the number but they are still able to leave a voicemail....every freaking time!!! I didnt even buy my Kia through them. They got my phone number because I took it to them for a recall. BTW... I wouldnt come to you if I did need service just because of this experience. You are unreal. More

The BEST The whole team at Jones KIA are the best. Jerry Huntley is an honest and hard working salesman. Goes the extra mile for his customers. The whole team at Jones KIA are the best. Jerry Huntley is an honest and hard working salesman. Goes the extra mile for his customers. More

Horrible Dealership and Products they sell I was rushed into the sale of this car and didn't do my research for the car. I had a major horrible scare with my Kia Niro within the first few weeks I was rushed into the sale of this car and didn't do my research for the car. I had a major horrible scare with my Kia Niro within the first few weeks of owning with a very strong gasoline and burning smells in the cabin of the car. First I thought that maybe I spilled gas on myself, but no, it was coming out of the vents each time I either ran the AC or heat didn't matter what setting you had it on it was bad. Along with the gas smell there was also a burnt wire/plastic smell which was so bad I was expecting to see smoke or flames coming out of the vents, it never did. Both smells made me completely nauseous and sick each time I had to drive the car I had to put the windows down to feel better. The Dealership literally blow me off (laughed at me thought I was joking) and said it was part of the break-in process I said no way, they didn't even care about a possible fire the car could have, I've owned enough brand new cars and these smells were not typical break in smells, they didn't find anything wrong with the car as I couldn't deal with the sickening odors anymore as it was only getting worse. I felt so uncomfortable in the car feeling this sick. There were other things among the smells just didn't seem to jive for a brand car it lacked power and had jerky/missing during acceleration. Good bye KIA brand. I ended up trading it in on a 2019 Buick Encore which has been a wonderful vehicle in the past month since my trade of the junky KIA. They also rip me off with warranties I requested not to get but they put them on the contract anyway. Please don't do the mistake I did with buying from this dealership with this horrible product they sell. More

Liars all around. I bought a used Honda Element in January. In the first couple days, I had to refill the tires a few times. I live in PA, so when I got it inspected, I I bought a used Honda Element in January. In the first couple days, I had to refill the tires a few times. I live in PA, so when I got it inspected, I had to get new tires. The car smelled strongly of cigarette smoke, and the salesman said it was just him. It was not. I spent months cleaning and airing out my car. He also claimed there was only one key for it, but I could get a new one cut at a Honda dealership for under ten dollars. However, in April I finally went to get a spare made, and it was $168! Now, six months later, they’ve called me to tell me that they found the spare key. The person I spoke two was new and clueless, and now I’ve called a few different times to speak to a sales manager but no one will answer my call or return my messages. I’m disgusted with the way they treat their customers. Do NOT buy a car from Jones! More

My salesperson Jerry Huntley was excellent! My salesperson was so helpful. He made my experience here amazing. He took his time to make sure I got what I was looking for at a price I could aff My salesperson was so helpful. He made my experience here amazing. He took his time to make sure I got what I was looking for at a price I could afford. Everyone there were so kind also. I would highly recommend this place!! More

Absolutely Horrible I have bought my car 2 weeks ago, absolutely loved it at first. Til i realized they pretty much screwed me over. I am still dealing with the issues an I have bought my car 2 weeks ago, absolutely loved it at first. Til i realized they pretty much screwed me over. I am still dealing with the issues an my 1rst payment is coming up mind you i have no papers for my payment to go to, i still hav a temp tag, when in fact they should have used the same license plate as i had, they never did inspect the car for me to drive it in PA which is where I live an they have known from the beginning an should have been done. Know 2 weeks later they are still trying to get everything in order for me. Mind you i have a life should havent to sit by my phone making 50 million calls. i bought the car 2 weeks ago, i should be enjoying it an i am hating it. i never will refer a family or friend, an i will never go back myself. Cant wait till i can finish with this dealship. More

Fast, great price, got me what I wanted Great service,quick replies. Everything I asked for was taken care of. Met my price needs and found the right vehicle left very happy and would retur Great service,quick replies. Everything I asked for was taken care of. Met my price needs and found the right vehicle left very happy and would return. More

I am very satisfied with Jones Kia. I would like to thank Jerry for being very helpful and patient with helping me find the perfect car. I would refer anyone there to get a new car. I would like to thank Jerry for being very helpful and patient with helping me find the perfect car. I would refer anyone there to get a new car. More

Great people and great company Jones has wonderful people and great service. My salesman takashi walker was great and answered all my questions and was very efficient getting the pa Jones has wonderful people and great service. My salesman takashi walker was great and answered all my questions and was very efficient getting the paperwork ready. More

New Nissan Civonna was a great rep .i would recommend her to anyone! If your looking for a new car come check out their stock you wont be disappointed. A++++++++ Civonna was a great rep .i would recommend her to anyone! If your looking for a new car come check out their stock you wont be disappointed. A++++++++ More