Jones Kia

Mike Fletcher is an awesome salesman. The deal on my Niro was quick and painless. I also had the opportunity to deal with Rob Jones and Tyler in the service department, both were professi The deal on my Niro was quick and painless. I also had the opportunity to deal with Rob Jones and Tyler in the service department, both were professional, Tyler kept me apprised a couple times to let me know how the service was coming along and when it would be done. Great customer service! Thanks! More

Terrible service. Over priced and slow. Charge for anything they can come up with and don't actually fix anything. Over priced and slow. Charge for anything they can come up with and don't actually fix anything. More

From the moment we got the Clarence Wallace tried to give us everything we were looking for in a vehicle and did his absolute best to stay within our budget….very good,honest experience and we came from York us everything we were looking for in a vehicle and did his absolute best to stay within our budget….very good,honest experience and we came from York ,Pa and will come back when it’s time again!! More

We have had a great experience with Jones. The sales person Jerry Huntley was upfront and great to work with. Great Job!! The sales person Jerry Huntley was upfront and great to work with. Great Job!! More

Their customer service is decent, but the service and repair employees are the worst people ever. I had brought my car in with all the info of what was wrong and i just wanted my car to be fixed instead repair employees are the worst people ever. I had brought my car in with all the info of what was wrong and i just wanted my car to be fixed instead of having to be told i didnt have the right codes and i was wrong. They proceded to act like i didnt know what i was talking about when i was explaining what was wrong. Instead i get charged a 170$ bill for “mechanics compensation” as they said, for them checking for the SAME EXACT CODE I HAD. They proceeded to say i have to pay an extra almost 300 bucks for them to fix it plus the part itself only costing an added 100 bucks. Mind you i had to wait 3 hours for them to tell me that it was the same error code i already told them. The services is terrible and i can’t believe we let people that wont listen to the customer work, it’s disappointing. More

If you don’t purchase Gap insurance and extended warranties they refuse to sell you a car. What a joke!! Never had a worse experience with a dealership!! warranties they refuse to sell you a car. What a joke!! Never had a worse experience with a dealership!! More

Sales efforts to create good customer relationships are wasted because dealing with service/auto body is a nightmare. They repeatedly give you made up estimates for when the car will be ready, then refuse wasted because dealing with service/auto body is a nightmare. They repeatedly give you made up estimates for when the car will be ready, then refuse to be accountable. I won’t buy another car from them (this was my second) or use their service, and I don’t recommend anyone else do so. More

Quick services my xxx! The last 2 times I have had services done here it has taken over 2 hours. Ridiculous!! The last 2 times I have had services done here it has taken over 2 hours. Ridiculous!! More