Back

Jones Junction Hyundai

Bel Air, MD

3.5
618 Reviews

1504 Bel Air Road

Bel Air, MD

21014

Directions

By Type

Showing 618 reviews

September 25, 2020

Took my 2008 Yukon in for service having a possible sticking front caliper. Smelled like brakes overheating. The service manager and service tech put over twenty miles on the truck in an attempt to rep More

by Joe C Whales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Kendall, Eric - Service Tech
June 10, 2020

RUN... FROM THIS DEALERSHIP! My girlfriend and I took RUN... FROM THIS DEALERSHIP! My girlfriend and I took her 2013 Kia Sorento EX to Jones get a front end alignment. About an hour later the service More

by neal4470
Recommend Dealer
No
Employees Worked With
Service
Jun 18, 2020 -

Jones Junction Hyundai responded

Hi, thank you for sharing your experience with us! We are sorry to hear that your experience did not fully meet your expectations. If you have not already been in contact with one of our customer service representatives, we kindly ask that you send your feedback via email to feedback@jonesjunction.com

October 23, 2018

Ripped off twice with the same car, then on another car! First time I was ripped off was they added $3000 to the original sales contract after I had signed the original sales contract for them to pay off my More

by Bluekate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vance in Kia Sales and a lady in Hyundai Sales (I forget the name)
September 07, 2018

Good experience. I had a good experience purchasing my used car recently. Very professional establishment. Priced too high, but they worked with me and came down on th More

by My car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Burgess
June 05, 2018

Terrible customer service and repairs are always poorly done I have been there to get my Jeep fixed and every job was done wrong or poorly. Only thing that they do good is change oil. They had to fix a check eng More

by JonesJAreCriminals123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark
December 27, 2017

Satisfaction. I appreciate all that was done for me. The Employees did a great job making me feel comfortable it is was great environment and I and glad that I cho More

by nated41383
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen, Charlie, and Julie.
December 25, 2017

GREAT EXPERIENCE Amazingly easy, professional and friendly experience. I will definitely be back. I am already a repeat customer and this recent experience is why. I More

by tress724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac and Chip
December 20, 2017

Excellent service . Mike g was my sales associate did a wonderful job worked with him many times on previous deals Will work with him again in the future More

by squirrelisme01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip or skip not sure of name, is the finance guy
December 19, 2017

My visit to Jones was worth the visit Karl e-mailed me several times and left messages on my phone. I researched all my options, and Jones gave the best deal. I then went looking for Kar More

by mkb113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl, Chip
December 18, 2017

Hyundai purchase Great salesman, best I’ve had. Would recommend him highly. Fairly quick process and not pushy. Good customer service. Called to follow up a few days l More

by ljagdman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gherkin