Jones Ford Shallotte- Service Center

Quick efficient friendly response always a good experience I will be back for new. Ties experience I will be back for new. Ties More

Got the job done. Thanks for the service. Good to depend on it. Meet Christmas Thanks for the service. Good to depend on it. Meet Christmas More

I went into the service center today and I asked for an oil change and filter, what I ended up with was service I didn’t ask for but I had to pay for them. Said that they performed multi point inspection ( oil change and filter, what I ended up with was service I didn’t ask for but I had to pay for them. Said that they performed multi point inspection (I didn’t ask for) of course at a cost and they charged me for topping off my fluids (windshield fluid filled yesterday) then the DEF fluid (which was 2/3 full already at a cost of almost 20 bucks for at most a gallon maybe half. He did refund the cost of the DEF but out the door was over 200.00 bucks. If you take your car or truck make sure you tell them not to do anything extra than what you carried it in for. The next work that gets done on any my ford vehicles will be done at my old dealership (even if I have to drive to New Bern). More

Timely appointment and kept me updated on what was found during my oil change and tire rotation during my oil change and tire rotation More

Great job by everyone, should not make people do more words than they want to. words than they want to. More

Nice clean easy to get to location. Always fast car service and good customer service. Always fast car service and good customer service. More

Great customer service and good work on my vehicle. Also, was pleased with the warranty I bought for my used Ford Edge that I purchased from Jones Ford. The part/repair I needed was covered! Keep up Also, was pleased with the warranty I bought for my used Ford Edge that I purchased from Jones Ford. The part/repair I needed was covered! Keep up the good work. More

They do everything they promised. Always have a great experience at at Jones Ford. Very happy. Always have a great experience at at Jones Ford. Very happy. More

Great, and timely service! Department needs updating though, as does the entire facility. However, I would not go to another dealership in NC or SC. Family run, fair and hone Department needs updating though, as does the entire facility. However, I would not go to another dealership in NC or SC. Family run, fair and honest deals, professional, no pressure. A mistake if you do not give them the opportunity to work with you on a new or used vehicle purchase. Special thanks to Micheal Huey. Honest, understanding, gets the job/deal done! More

All the staff II have encountered have been excellent ar Jones Ford . From sales to service lihas been a pleasure to work with. all of them . Jones Ford . From sales to service lihas been a pleasure to work with. all of them . More