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Jones Ford Shallotte
Shallotte, NC
152 Reviews
If you're in the market for a new vehicle in the Shallotte, Wilmington, Leland, Calabash, or Myrtle Beach area, you've come to the right place. Jones Ford is your one-stop shop for all your automotive needs, whether you're looking for a specific new vehicle or just want to take a look around. Our friendly team stands ready to help you enjoy the best dealership experience you'll ever have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 152 reviews
December 28, 2024
Usually they are good but this time I had an issue with the repair that was caused by their tech. Was there at 8:15 till 11:15 for service then had to go back at 12:30 and was there till 5:00 to repair the the repair that was caused by their tech. Was there at 8:15 till 11:15 for service then had to go back at 12:30 and was there till 5:00 to repair the damage.Not how I wanted to spend my day off. More
by KEITHBRAY24
Verified CustomerEmployees Worked With
December 21, 2024
Kevin was great to schedule my appointment and take care of my service in a timely fashion. of my service in a timely fashion. More
by james@plantsdirectmb.com
December 20, 2024
This was the first time I have used Jones Ford for service. Kevin was very efficient from scheduling the appointment through the call that my vehicle was ready. I will have Jones Ford service my car w service. Kevin was very efficient from scheduling the appointment through the call that my vehicle was ready. I will have Jones Ford service my car when needed in future. More
by mbscitor
December 19, 2024
Easy to deal with, honest, and very timely in getting me in my new vehicle! in my new vehicle! More
by dwayne.smith0
December 16, 2024
They were efficient and professional in helping us with our issue with our car. They could not find the problem but spent hours trying to find out what it was. We thank them for the effort and time. our issue with our car. They could not find the problem but spent hours trying to find out what it was. We thank them for the effort and time. More
by jovillanova
Employees Worked With
December 13, 2024
Quick efficient friendly response always a good experience I will be back for new. Ties experience I will be back for new. Ties More
by candelas
December 12, 2024
Got the job done. Thanks for the service. Good to depend on it. Meet Christmas Thanks for the service. Good to depend on it. Meet Christmas More
by stevebrower4
Employees Worked With
December 11, 2024
I went into the service center today and I asked for an oil change and filter, what I ended up with was service I didn’t ask for but I had to pay for them. Said that they performed multi point inspection ( oil change and filter, what I ended up with was service I didn’t ask for but I had to pay for them. Said that they performed multi point inspection (I didn’t ask for) of course at a cost and they charged me for topping off my fluids (windshield fluid filled yesterday) then the DEF fluid (which was 2/3 full already at a cost of almost 20 bucks for at most a gallon maybe half. He did refund the cost of the DEF but out the door was over 200.00 bucks. If you take your car or truck make sure you tell them not to do anything extra than what you carried it in for. The next work that gets done on any my ford vehicles will be done at my old dealership (even if I have to drive to New Bern). More
by mclawhornjim23
Employees Worked With
December 11, 2024
A fishing expedition turned into a very pleasant experience. We could not have been treated any better. Thanks Brandy and Jason!!! experience. We could not have been treated any better. Thanks Brandy and Jason!!! More
by cw3gary
Employees Worked With
December 06, 2024
We had a great experience. Chris Wolf was awesome. Very happy with your finance process. Super job team. Chris Wolf was awesome. Very happy with your finance process. Super job team. More
by dcrist_227
