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Jones Ford Shallotte

Shallotte, NC

4.8
162 Reviews
If you're in the market for a new vehicle in the Shallotte, Wilmington, Leland, Calabash, or Myrtle Beach area, you've come to the right place. Jones Ford is your one-stop shop for all your automotive needs, whether you're looking for a specific new vehicle or just want to take a look around. Our friendly team stands ready to help you enjoy the best dealership experience you'll ever have.
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2410 Ocean Highway West

Shallotte, NC

28470

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Showing 162 reviews

May 16, 2025

They had everything except for the intake cabin filter , pick up & delivery was fast and on time More

by BANSHE1999
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Scheduled service work and the truck was in within minutes of arrival and out in quickly. Staff was polite and effecient, even as busy as it was that day (constant phone calls with customers who coul More

by setlifrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

Truck purchase was a quick and pleasant transaction. Encountered Friendly people that completed the deal. More

by stan32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Paul Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwane Galey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Paschall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

Our salesman Chris was very knowledgeable and professional. He answered all of our questions and was not pushy at all More

by dmcclelland2314
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

The service department is always thorough with mileage service (oil change and tire rotation. They follow up on any problem presented prior to service . We feel confident in bringing our car to JonescFord More

by kfo207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Jones Ford Shallotte responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If there is anything else we can do to assist you, please let us know! Take care!

May 12, 2025

Jamie was awesome. Great personality, and wasn't pushy, and I think that is why I bought my vehicle. More

by jason.valenza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Jones Ford Shallotte responded

Hi Jason, we're happy you found our staff to be so supportive during your experience here at Jones Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

May 10, 2025

Like it says on their TV commercials they are easy to deal with great experiences More

by rbarr93365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey D. Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Jones Ford Shallotte responded

Hi, we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

May 07, 2025

Our second new vehicle purchase from them, they are amazing to work with. They absolutely let customers look around and come in if they have questions. ZERO circling/following customers around. Very l More

by mjkig
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Paul Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Paschall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

Jones Ford Shallotte responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 07, 2025

Made an appointment, came to service center at Jones Ford, and truck was taken in on time. I was there for a recall and state inspection. All was completed promptly with no issues. More

by sjscott1577
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

Jones Ford Shallotte responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 26, 2025

A great experience from the time the vehicle was ordered to when it was picke up. Great place to do business More

by wallen9916
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Marshburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Nealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Jones Ford Shallotte responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

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