Jones Ford Casa Grande

Out of 4 ford service centers this ford has been to, yours does not wash the vehicle after service yours does not wash the vehicle after service More

We had a pleasant experience. Our salesman R.T was very kind and helpful. The dealership had a pleasant environment everyone was busy helping others. Our salesman R.T was very kind and helpful. The dealership had a pleasant environment everyone was busy helping others. More

Took my car in for a 5,000 mile service at 7:30 in the morning. Was met at the drive in window, processed and car was returned in about an hour. morning. Was met at the drive in window, processed and car was returned in about an hour. More

Great service! Service done in timely manner, Junior is a very pleasant and great service advisor z. Service done in timely manner, Junior is a very pleasant and great service advisor z. More

I have never been to a dealer or salesman that has been that really wonderful to work with.. that really wonderful to work with.. More

The sales people are very friendly and helpful and explain in detail about questions you my have. explain in detail about questions you my have. More

Very satisfied with service everyone is pleasant and informative scheduled time is right on waiting area is clean and comfortable informative scheduled time is right on waiting area is clean and comfortable More

From the first contact with Sasha on the internet. Then meeting Travis and Sasha at the dealership. My experience with Jones Ford was The Best I've ever experienced in my 64 years!! Even though I paid Then meeting Travis and Sasha at the dealership. My experience with Jones Ford was The Best I've ever experienced in my 64 years!! Even though I paid Cash I'll mention Craig the credit Mgr. was a pleasure to deal with as well. They worked with me and It was just an all around great and I love my new KIA Telluride!! More

Buyer beware. I purchased a brand new 2023 F-150 Lariat. Upon purchase there was a scratch on steering wheel button, scratch on bumper and loose interior component I purchased a brand new 2023 F-150 Lariat. Upon purchase there was a scratch on steering wheel button, scratch on bumper and loose interior components. Upon taking it into service and having to call at 5:15pm to see if my truck was done, I was returned a damaged truck with unfinished warranty work. So I had to take my truck to dealership again and was once returned with a dissatisfied experience. The scratch on steering wheel had been spray painted and left discoloration and is now beginning to peel. And the paint job of damage repair was horrible. Ripples in the paint and paint not matching and they blamed the manufacturer for paint inconsistencies, needless to say I got angry. Not to mention the loaner vehicle they gave me was defective. As I was driving the Red Ford Edge the air bag casing came loose from the steering wheel. I don’t think there was an airbag installed. I am now waiting for a complete steering wheel repair and another paint job. It is now going on two weeks with no follow up. I might mention that not one person from the management team has contacted me regarding my experience. And anytime I brought in my truck, nobody seemed to know what was going on. This has been the worst car buying experience ever. Although, Travis my sales person has been very patient and empathetic towards me. More

First time service department customer. I was pleased with the service writer and the end results. Tom Walker I was pleased with the service writer and the end results. Tom Walker More