Jones Ford Casa Grande

Yes I bought a vehicle from this dealership, yes I got screwed over. I have tried multiple times to get things corrected and fell on deaf ears. I was never informed about the accidents this vehicle had, screwed over. I have tried multiple times to get things corrected and fell on deaf ears. I was never informed about the accidents this vehicle had, never supplied with the full inspection report, FLAT OUT LIED TO ABOUT THE SAFETY OF THE VEHICLE. I HAVE ONLY PUT ROUGHLY 3500 MILES ON TRUCK SINCE I BOUGHT IT AND THE BRAKES ARE TOTALLY SHOT, check engine light says it needs 4 injectors, battery light always stays on- charging system doesn't work properly, both front door windows barely open and close, yes the truck had low miles on it and body is in great shape for it's age. There is some kind of external plug in underneath the truck all tied up in a plastic bag. while I was driving the truck home I was smelling a stale odor, ( When they detailed the truck,they flooded underneath the carpet. I had to remove all seats and carpet to drain and suck up all standing water. When I tried to contact the salesman he told me they weren't going to put money into the necessary repairs because that's why I got it for a cheaper price, but yet they NEVER DISCLOSED TO ME ABOUT ALL THE MAJOR DEFECTS. WHEN I TRIED TO CONTACT THE MANAGER OR OWNER ALL MY CALLS HAVE BEEN IGNORED. I THOUGHT I was getting a good deal on this vehicle, but instead I got burned!!! I don't recommend this dealership to anyone!!! Now I have to replace the brakes all the way around, replace the injectors, replace both front door window regulator, tear out the headliner and find what's leaking in the roof, fix all the bad wires underneath the truck. With everything that needs to be done to make the truck safe to drive and run properly it will cost me around 5000.00. I WILL BE SEEKING LEGAL ACTION AGAINST THIS DEALERSHIP!!!! DON'T BUY ANYTHING FROM THIS DEALERSHIP !!!!!!!! As of today May 29th, 2024 I have received 1 phone call from the dealership in reference to my review. I explained to them what my issues are and was told they would talk with the sales manager and the general manager and get back with me. It's been over a month since they called me and still no word back from them. I just found out that they charge an extra $2000.00 for things that they were never supposed to be charging. 1) $349.00- etching fee, this is something they do for all there customers free of charge - but yet the charged me. 2) $17.00 for registration and license fee- even though I signed a form stating I was NOT GOING TO REGISTER THIS VEHICLE IN THERE STATE, SEEING I DON'T LIVE THERE. 3) sales tax- they said there sales tax is 6.5%, but yet they charged me at 8.7000 % 4) a $8.00 postage fee.- for what I have no idea, they haven't mailed anything to me. I'M STILL WAITING ON THE TITLE FOR THIS VEHICLE!!! I CAN'T DO ANYTHING WITH THIS VEHICLE UNTIL I RECEIVE SAID TITLE. AS FOR EVERYTHING THAT IS WRONG WITH THIS VEHICLE, MY CERTIFIED MECHANIC SAYS IT WILL COST ME AN ADDITIONAL $3800.00, JUST TO BRING THIS VEHICLE BACK TO FACTORY SPECS. ADD IN THE TAXES AND ALL THE OTHER STUFF They OVERCHARGED ME FOR AND DELIBERATELY SCREWED ME ON BRINGS THE TOTAL TO AROUND $5600.00 I CAN'T ENFICE ENOUGH TO THE PEOPLE JUST HOW MUCH TO STAY AWAY FROM THIS DEALERSHIP!!!! THEY WILL SCREW YOU OVER JUST SO THEY CAN MAKE A SALE.!!!!!! More