Jones Ford Casa Grande

Courteous staff, who listen to your needs and great pricing. Everyone goes the extra miles for the customer. pricing. Everyone goes the extra miles for the customer. More

Rick T is amazing even though he doesn’t know the difference between white and pearl! Definitely buy another vehicle as long as Rick T was my sales person! Financing got me a great rate Ford motor c difference between white and pearl! Definitely buy another vehicle as long as Rick T was my sales person! Financing got me a great rate Ford motor credit. More

Great experience with everyone at Jones Ford! Prior to my first visit, Manny stayed in touch confirming my visit date to place an order for my Maverick. Unexpectedly, a new XLT came in, I receive Prior to my first visit, Manny stayed in touch confirming my visit date to place an order for my Maverick. Unexpectedly, a new XLT came in, I received a text from Manny, I called him, and I drove right there. In two and 1/2 hours, I had made my decision to get the one that came in, had met with Brady (the Finance Manager) and all the paperwork was finalized. I went back two days later to get my Maverick and left my trade-in there. Every conversation and every meeting was quite pleasant and easy. More

I just bought a new truck 15 days ago. The truck doesn’t work, they sold me this truck with a bunch of lies and they don't want to help me with an exchange or something fair. They want me The truck doesn’t work, they sold me this truck with a bunch of lies and they don't want to help me with an exchange or something fair. They want me to trade in the truck and lose almost 9000 dls when I only used the truck for 15 days. The truck is in perfect conditions but is an electric truck f150 lightning pls. Don't buy one of these trucks, the battery is a complete fail from Ford when I was in the process to buy the truck they told me that the truck is going to give me a range of 240 to 320 miles and thats a big lie this truck only gives me like 180-190 miles and I have proof of that and thats only if you aren’t towing, once you connect a empty trailer to the truck the range mileage goes down 100 miles so you only have 80-90 miles to travel but they never tell you that when you are buying it More

I bought a used truck last week . Beautiful truck. Saw it online and made the drive from NorCal to casa grande. Worked with Glenn ,the salesman , and agreed on the price. Great guy ! Beautiful truck. Saw it online and made the drive from NorCal to casa grande. Worked with Glenn ,the salesman , and agreed on the price. Great guy ! Brady the sales manager (owner) also a great guy. Fun guys to talk with . So , after leaving for the long drive home , I felt the transmission shift hard and shudder a bit, the engine light came on and a reduced speed caution was issued. I pulled over and called Glenn and after a few minutes they directed me to a nearby dealership to take care of my issue. I had to stay an extra day in a hotel until the problem was resolved. Between the jones group and the other dealership, I couldn’t have been treated any better. The hotel and a rental car were taken care of and the way these two dealerships worked together was beautiful. Glenn still calls to see how things are going. Top notch group More

I bought a 2022 F150 Ford from Vinson tried to get a hold of the service department I’ve called after buying the truck no call back I don’t understand why they won’t call me. It sucks I don’t understand why of the service department I’ve called after buying the truck no call back I don’t understand why they won’t call me. It sucks I don’t understand why they won’t talk to me on the phone won’t return my calls at all, I want to know about the service spent $2800 on supposed to be the best care for the truck but I can’t get no answer or nobody to call me just the questions that I have about it but they say that that’s the best Jim WAINSCOTT More

Very good place to do business always helpful Always met our needs with the professionalism our needs with the professionalism More

Happened today may 3rd asked for help from salesman I bought from Rick h had serious problem with my 2022 f150 needed help couldn't get service for a few weeks couldn't wait that long went to another dea bought from Rick h had serious problem with my 2022 f150 needed help couldn't get service for a few weeks couldn't wait that long went to another dealer for help got it fixed asked him to help me with resetting up my navigational app and was told to go have the other dealer and walked off mad and very rude have bought my last 2 new trucks with jones ford won't ever go back More

Personal friend works there, and I can trust that I will get an acceptable deal. get an acceptable deal. More

They took the time to find the truck that I wanted the color that I wanted the options that I wanted and the warranty that I wanted with a great price and great professionalism could’ve been any happier color that I wanted the options that I wanted and the warranty that I wanted with a great price and great professionalism could’ve been any happier More