Jones Ford Casa Grande

GREAT EXPERIENCE WIT THIS DEALERSHIP! WE HAVE PURCHASED 3 VEHICLES HERE AND HAVE HAD NO TROUBLE AT ALL. NO PRESSURE SALES, GREAT KNOWLEDGE AND FAST SERVICE. SALES TEAM IS VERY PERSONAB WE HAVE PURCHASED 3 VEHICLES HERE AND HAVE HAD NO TROUBLE AT ALL. NO PRESSURE SALES, GREAT KNOWLEDGE AND FAST SERVICE. SALES TEAM IS VERY PERSONABLE AND FRIENDLY. LOVE THEM!! More

Jones had a car that was very close to what I wanted on the lot. I did not have to wait, my trade was 10 years old it was running fine but I did not want to take any chances with it.feel Jones offered me a the lot. I did not have to wait, my trade was 10 years old it was running fine but I did not want to take any chances with it.feel Jones offered me a fair trade, nothing exceptional but fair. Over all I liked doing business with them. No bait and switch. No bull. I would do business with them again. Charlie Sapienza Arizona City AZ More

Loved the way I was treated by this company, my sister had asked for help from them to help me find a vehicle, they did such a great job with her, she was pretty sure they could help, I kept getting turne had asked for help from them to help me find a vehicle, they did such a great job with her, she was pretty sure they could help, I kept getting turned down by bigger dealerships that advertised, any kind of credit we can help, and turned down in 5 minutes without any kind of help. The vehicle I had prior was just an awful experience from beginning to end with a different dealership. She set an appointment and when we arrived, we were greeted at the door and right away meet with Chris M., he had us see about 3 vehicles, found one I liked, Chris M. , the sales person, Christina and Brady in Finance, all made sure that the sale when smoothly, we were not left sitting at a desk/table for very long and was checked on by other team members while we waited which really impressed me. Chris was very thorough about explaining everything about the vehicle and Brady was very knowledgeable and made it fun while signing papers. I am very happy as well as my sister and we both would highly recommend this company and team to friends and family. More

Brand new Maverick had traded worth more so drove away with new truck pd for. Vince great sales guy. Had dash cam installed tech destroyed the interior deep scratches. Loose dash board. Stains everywhere with new truck pd for. Vince great sales guy. Had dash cam installed tech destroyed the interior deep scratches. Loose dash board. Stains everywhere missing parts. Missing floor mats too many issues to mention Paid over $1000.00 for installation and now my new truck destroyed. Service department manager will not reimburse me and makes excuses blaming me for wanting the install. Is it so much to ask that they make it right? We have bought over 6 vehicles from them and have had no issues in the past. Vince and Eric are like family. Getting a new truck is not an option. The tech destroyed the newness and now I have to live with it. More

I should’ve waited on making the decision to trade in my trucks. Regret not walking away until I checked what I would’ve gotten from a private buyer. trucks. Regret not walking away until I checked what I would’ve gotten from a private buyer. More

Courteous staff, who listen to your needs and great pricing. Everyone goes the extra miles for the customer. pricing. Everyone goes the extra miles for the customer. More

Rick T is amazing even though he doesn’t know the difference between white and pearl! Definitely buy another vehicle as long as Rick T was my sales person! Financing got me a great rate Ford motor c difference between white and pearl! Definitely buy another vehicle as long as Rick T was my sales person! Financing got me a great rate Ford motor credit. More

Great experience with everyone at Jones Ford! Prior to my first visit, Manny stayed in touch confirming my visit date to place an order for my Maverick. Unexpectedly, a new XLT came in, I receive Prior to my first visit, Manny stayed in touch confirming my visit date to place an order for my Maverick. Unexpectedly, a new XLT came in, I received a text from Manny, I called him, and I drove right there. In two and 1/2 hours, I had made my decision to get the one that came in, had met with Brady (the Finance Manager) and all the paperwork was finalized. I went back two days later to get my Maverick and left my trade-in there. Every conversation and every meeting was quite pleasant and easy. More

I just bought a new truck 15 days ago. The truck doesn’t work, they sold me this truck with a bunch of lies and they don't want to help me with an exchange or something fair. They want me The truck doesn’t work, they sold me this truck with a bunch of lies and they don't want to help me with an exchange or something fair. They want me to trade in the truck and lose almost 9000 dls when I only used the truck for 15 days. The truck is in perfect conditions but is an electric truck f150 lightning pls. Don't buy one of these trucks, the battery is a complete fail from Ford when I was in the process to buy the truck they told me that the truck is going to give me a range of 240 to 320 miles and thats a big lie this truck only gives me like 180-190 miles and I have proof of that and thats only if you aren’t towing, once you connect a empty trailer to the truck the range mileage goes down 100 miles so you only have 80-90 miles to travel but they never tell you that when you are buying it More

I bought a used truck last week . Beautiful truck. Saw it online and made the drive from NorCal to casa grande. Worked with Glenn ,the salesman , and agreed on the price. Great guy ! Beautiful truck. Saw it online and made the drive from NorCal to casa grande. Worked with Glenn ,the salesman , and agreed on the price. Great guy ! Brady the sales manager (owner) also a great guy. Fun guys to talk with . So , after leaving for the long drive home , I felt the transmission shift hard and shudder a bit, the engine light came on and a reduced speed caution was issued. I pulled over and called Glenn and after a few minutes they directed me to a nearby dealership to take care of my issue. I had to stay an extra day in a hotel until the problem was resolved. Between the jones group and the other dealership, I couldn’t have been treated any better. The hotel and a rental car were taken care of and the way these two dealerships worked together was beautiful. Glenn still calls to see how things are going. Top notch group More