Jones Ford Casa Grande

Great service department. I needed to get my Ford Edge serviced before driving to Vegas. They were booked up for the week but worked with me to bring it in and leave it overni I needed to get my Ford Edge serviced before driving to Vegas. They were booked up for the week but worked with me to bring it in and leave it overnight. Got an oil change, fuel system service, tune up, and new wiper blades. They kept me up on progress and are always pleasant to work with. More

Great car buying experience Rick was a great salesman, informed him what we were looking for and he was able to get it right away. Let us look without any high pressure sales. Rick was a great salesman, informed him what we were looking for and he was able to get it right away. Let us look without any high pressure sales. More

Always a great experience for new cars and service The sales team listened to my 'wants and needs' and helped me find the best option. I am so happy with my 2018 Ford Explorer. I also like that they The sales team listened to my 'wants and needs' and helped me find the best option. I am so happy with my 2018 Ford Explorer. I also like that they find the best financing and have awesome deals. Originally bought used Edge, Explorer and a new F150 in 2015 and upgraded to a new F150 4X and a new Explorer this year. Shout out to sales and service teams for always being so professional and helpful. Will always use Jones Ford as my dealer of choice. More

Love this dealership Fantastic folks work here. The absolute best car buying experience of my life. I live in Goodyear, but drove the hour and 20 minutes because they had Fantastic folks work here. The absolute best car buying experience of my life. I live in Goodyear, but drove the hour and 20 minutes because they had the right truck for the right price. I worked with Dustin, and he's made sure that I've been taking care of from start to finish. The truck stalled during the test drive, so he put me in a loaner right away, and even drove the truck out to me when it was done at the shop. Fantastic work, Dustin! You made a lifelong customer! More

Service does not exist at " Service department " If you need any work done on your Ford DO NOT GO TO JONES FORD FOR SERVICE. I brought my 2012 Ford Escape to Jones Ford and explained that I just nee If you need any work done on your Ford DO NOT GO TO JONES FORD FOR SERVICE. I brought my 2012 Ford Escape to Jones Ford and explained that I just needed the celinoid replaced in my rear hatch and was unable to do it myself. $ 366 and 2 1/2 hours later I was told that they ran diagnostics and found that I needed the celinoid replaced in the rear hatch. The service coordinator then proceeded to complain that the tech had to climb over the back seat to get to the rear hatch. HOW ELSE DO YOU THINK THEY WOULD ACESS THE HATCH FROM THE INSIDE WHEN THE CELINOID IS BAD AND I COULDN'T OPEN IT!!!! Then my appointment was for 12 noon today. I arrived only to be told that the techs were at lunch from 12 to 1 p.m.. and I should return at 1:30 to see if they can "fit me in". I WILL NEVER HA VE A CAR SERVICED HERE AGAIN ! More

Cherry perfect I greatly appreciated your total dedication to meeting my needs. You knew I was stuck after having my car totaled, but you still gave me every break a I greatly appreciated your total dedication to meeting my needs. You knew I was stuck after having my car totaled, but you still gave me every break available instead of taking advantage. Rick T. was great. He made me feel like I was back in Wisconsin, getting an employee deal. I love my new Buick Encore. More

I got my dream truck at Jones Ford Rick the salesman was very helpful and the manager gave me a deal so I could get into the truck I wanted. The truck was filled with gas cleaned up and Rick the salesman was very helpful and the manager gave me a deal so I could get into the truck I wanted. The truck was filled with gas cleaned up and they gave me what I wanted for my trade. More

Nice Job Knowledgeable, courteous, and professional staff that can and do accommodate the customer. Construction issues were overcome and appreciated. All que Knowledgeable, courteous, and professional staff that can and do accommodate the customer. Construction issues were overcome and appreciated. All questions were answered in a timely manner. More

Beware I bought a vehicle for $16,998 two days later brought it to Goodyear and Discount Tire they both said the tires were dry-rotted called Jones the manag I bought a vehicle for $16,998 two days later brought it to Goodyear and Discount Tire they both said the tires were dry-rotted called Jones the manager said that the report said the tires were fine also they both told me that the tires were from 2010 tires have an expiration date of five years I told the manager that and he had nothing to say please beware over $467 four tires they lost a customer Jones has no customer service once you're off the lot they don't care there's plenty other dealers that have great customer service please beware do not buy a car from here Jones Auto Center you when you beat me you got your money I'm sure you sleep better than me at night More

Ripped off by jones ford Be more than careful when dealing with jones auto dealers. Don't go there unkess you want to risk bait and switch on vehicle, tires, hidden damage, Be more than careful when dealing with jones auto dealers. Don't go there unkess you want to risk bait and switch on vehicle, tires, hidden damage, phony warranty extensions, etc etc, they purposefully create a lot of issues, then when you file a report with AZ Attorney general they will negotiate which under AZ law the AZ Attorney general ends their intervention, then jones reniges on any negotiations. If the Attorney General reactivates file they restart negotiations. Auto Fraud is what they do, older people are treated nice to gain their trust. Then after getting ripped off sales people say " you should be more careful " In selecting what auto dealer you deal with ! More