Jones Ford Buckeye

Stay away from this dealership DO NOT GO TO THIS DEALERSHIP!! Recently bought a car from these guys, worst mistake. I should have stayed in Phoenix where they aren’t hurting for car DO NOT GO TO THIS DEALERSHIP!! Recently bought a car from these guys, worst mistake. I should have stayed in Phoenix where they aren’t hurting for car deals. They sold a car without doing any service work, proceeded to tell me that because it was an Audi that they can’t do it there. I asked multiple times about the “service due” light that would pop up when I started the car and they lied right my face and said it was “no big deal just needs oil change”. I went to Audi dealership to get my service and make everything was ok and they told me something was wrong. I since then have been putting money into this car to keep it running. I should have seen the red flags and walked away, but on the flip side one should be confident walking into a dealership like his and expect to get quality vehicles. As a consumer I would NEVER buy from these people. Make the drive and go to Phoenix to buy a car they don’t have to do dirty stuff just to sell you a car! I hope your owner reads this and see the type of people that work here. Don’t work with Xavier he wants as my salesman wh lies to my face. Great job guys on screwing me over with one of the most expensive cars to maintenance... i was so happy to buy a car and you sell me a pile of xxxx! More

Consisent Have been going to Jones Ford since I moved here in 2014. Staff is always friendly and helpful. Service department is great, straight forward and ti Have been going to Jones Ford since I moved here in 2014. Staff is always friendly and helpful. Service department is great, straight forward and timely with appointments. Parts department is great too! This is my 2nd vehicle from Jones Ford. Like the customer-friendly environment and the convenient location of the dealership. Win win!!! More

Quality customer service No hassle and straight to the point. Always willing to hear customer concerns and help in anyway possible to get into a new car. When I was looking No hassle and straight to the point. Always willing to hear customer concerns and help in anyway possible to get into a new car. When I was looking at selling my other vehicle, I had a couple of offers from various companies. Unfortunately I had a better offer from Carmax. Your team didnt beat around the bush and told me to take Carmax’s offer. More

John Bolton and Jones Ford is Amazing!! I worked with John Bolton and I was extremely pleased with the customer service that he delivered! He asked what I was looking for and what I wanted t I worked with John Bolton and I was extremely pleased with the customer service that he delivered! He asked what I was looking for and what I wanted to spend and kept that in mind the entire time and never pushed me to go away from what I wanted. He was very professional and he treated me and my young son like family! John also gave my Dad, son and I a voucher to got get breakfast while we waited for the loan to be processed!! I cant say enough about how great John was even after I left the lot, he followed up with me and went the extra mile to contact tye previous owner of my vehicle to get a spare key!!! John is a great Representative and Face of Jones Ford!! More

Good service I went in to test drive a vehicle they had listed online. It was ready and waiting. Sales rep was very helpful and friendly. I test drove and purchas I went in to test drive a vehicle they had listed online. It was ready and waiting. Sales rep was very helpful and friendly. I test drove and purchased the truck. The only issue I had was that the chips in the windshield should have been repaired before customers inspect the vehicle. More

Great experience So different experience than buying at a Southern California car dealership. I was picked up in Phoenix airport by a really nice guy and everything wa So different experience than buying at a Southern California car dealership. I was picked up in Phoenix airport by a really nice guy and everything was so smooth and people so nice at the dealership and I was a happy man when I drove back to LOS Angeles in my New Ford Edge Sport. I will take the flight back any time to Jones Ford Buckeye when I need a Ford! More

Great dealership Great place to do business. No pressure and no BS. The first time I stopped was just to take a test drive. I didn't fill out paperwork or jump through Great place to do business. No pressure and no BS. The first time I stopped was just to take a test drive. I didn't fill out paperwork or jump through any hoops. My sales just grabbed the keys and said ''lets go''. When we were back at the dealership he just told me to call him when i was ready. When the deal was done there were no high presure sales in the finance office either More

Is NOT honest and will sell you junk Bought a used truck. Three months later the engine is being replaced. They knew the engine was bad, but didn't say anything to me about a possible pr Bought a used truck. Three months later the engine is being replaced. They knew the engine was bad, but didn't say anything to me about a possible problem with the engine. I did buy AS IS, so partially my fault. There is a load of blame to be laid upon Jones Auto for them knowing there was at least one major problem with the truck and not being honest and upfront about it. I have pictures of the original invoice, the engine replacement invoice, and pictures showing the engine had been tinkered with at some point before I purchased it. More

Watch out, they'll steal from you. Jones Ford preformed an incorrect timing job on a 2013 Focus ST 2.0L ecoboost engine. Had to go to Rodeo Ford to get the timing professionally done. Jones Ford preformed an incorrect timing job on a 2013 Focus ST 2.0L ecoboost engine. Had to go to Rodeo Ford to get the timing professionally done. Went to JF with documented proof they screwed up, I was talked to rudely by Scotty, and lied to over the phone by the manager upon an agreement they'd pay me back. This event happened on 2/21/17, its now 3/6/17 and the dealership has not payed me back for the faulty process. More

Experienced bad service to my vehicles in a short amount of I've purchased two vehicles from this dealership in the past two years. Even though I had a bad experience the first time, I decided to give them a se I've purchased two vehicles from this dealership in the past two years. Even though I had a bad experience the first time, I decided to give them a second chance and buy from them again. Absolutely a wrong choice. This time I've had problems with my truck a few times and haven't even given my first payment. Very disappointed and won't be back ever again! More