Jones Ford Buckeye
Buckeye, AZ
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the process was great from ordering to delivery. Frank and the person in finance did a great job. I would buy from Jones Ford of Buckeye again. Frank and the person in finance did a great job. I would buy from Jones Ford of Buckeye again. More
Stars VS Recommend - Thats a tough one. I said not recommend on their Facebook page, but I had to create a new profile to do it. That sort of obstruction says bad things to me. If not I I said not recommend on their Facebook page, but I had to create a new profile to do it. That sort of obstruction says bad things to me. If not I would have said something like, we had some issues and some unnecessary back and forth, but it was resolved in a positive manner. I was just trying to find out if they had resolved issues with other people who had issues. Sales experience 4.5 Service Issue 4 Blocked me from their Facebook page 3. I intended to leave a better review, but that sort of obstructionism says bad things to me. Sorry Frank. More
These guys were upfront, honest and helpful from the start, and they gave us an overall pleasant experience. Honestly the whole process from choosing our vehicle to driving it off the lot went far faste start, and they gave us an overall pleasant experience. Honestly the whole process from choosing our vehicle to driving it off the lot went far faster than any previous purchases with other dealerships. Thank you Jones Ford Buckeye! -Joe and Diana More
We bought a 2024 F150, with Erik Gallegos, awesome sales person. He was professional, polite and if he didn’t have an answer he found out for us. We also met Monte, the sales manager, great guy, made us fee person. He was professional, polite and if he didn’t have an answer he found out for us. We also met Monte, the sales manager, great guy, made us feel so welcome. Then the finance guy, Colin who was not pushy at all. Usually buying a vehicle is a very stressful transaction, but it was very pleasant and friendly experience. Tony and Cindy, Buckeye residents More
NOT a good experience. Very disappointed. Would not recommend to anyone. I thought keeping it local would be good idea, but they failed once I bought the car. Post sale was Very disappointed. Would not recommend to anyone. I thought keeping it local would be good idea, but they failed once I bought the car. Post sale was not there. 3 weeks after buying the car I called for them to check the aligment because car was shaking on the freeway and A/C not working cold enough. They refused to check it without a diagnostic fee of over $200. Unbelievable!. I bought at Jones thinking car would be at best condition. They behaved just like I would have bought from craiglist. Never again. More
Service Department. I took my Raptor to Jones Ford with an issue I was having with the radio. At first, I took it to the place I purchased it from originally. It made se I took my Raptor to Jones Ford with an issue I was having with the radio. At first, I took it to the place I purchased it from originally. It made sense to do so. After them having it for 3 days I was told that it was good to go. Months passed by with that itch that something was still wrong with it. I wasn't too satisfied with the work. I called them and very rudely I was told there wasn't nothing they can do about it. So, I took it to Jones Ford service department. There I met service advisor Tabitha C. I explained the situation, she kept my truck to take a look at it. Tabitha and her technicians worked on my truck immensely for days troubleshooting the affected area. Tabitha always kept good communication status with me the whole time. The team kept on searching for the problem and never gave up on the situation on hand. At times it looked like it was going to be a very critical situation with the vehicle. But the team at Ford Jones stayed on top of their game. Couple days later, the problem was fixed. Excellent.! Tabitha, your expertise and enthusiasm were both appreciated during a time which can be stressful for all concerned! My wife and I sincerely appreciate your efforts and dedication to detail you put into the work done, as well as going above and beyond in fixing another issue that was brought to your attention before closing out the work order. Well Done! More
I just purchased a 2024 F250 Lariat. Michael Stapley helped me find a truck with all the features I wanted. No wasted time on vehicles I didn't want, and no pressure or upsales. Super fr Michael Stapley helped me find a truck with all the features I wanted. No wasted time on vehicles I didn't want, and no pressure or upsales. Super friendly, casual, and easy experience. The paperwork end closing the deal was super quick by Justine. This was my first experience with Jones Ford, and it was easier than grocery shopping. Well worth the drive from Peoria. More
Great customer service from start to finish, the whole process was quick and easy I would buy from them again and tell my friends and family to as well. process was quick and easy I would buy from them again and tell my friends and family to as well. More