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Jones Chevrolet Humboldt

Humboldt, TN

4.4
524 Reviews
WHY BUY FROM JONES CHEVROLET HUMBOLDT? How do you know which Chevrolet is the right one to buy? How can you keep your Chevy car, truck, or SUV running more efficiently with each mile? These are questions you get answered when you turn to Jones Chevrolet Humboldt, regardless of your current automotive need. We have it all: inventory, financing, service, and parts. The best part is we offer unique advantages and a team of professionals in each department to make your driving experience more enjoyable. Shop with Jones Chevrolet Humboldt, a proud part of Jones Motor Company and your local Chevy dealership serving Henderson, Lexington and Jackson.
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5390 US Highway 45 Bypass

Humboldt, TN

38343

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Showing 524 reviews

October 16, 2024

I love this dealership I drive 45 miles just to take my truck to get it serviced here because they're fast and trustworthy More

by denver.bennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Trennepohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Jones Chevrolet Humboldt responded

Thank you, Denver! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jones Chevrolet Humboldt. We look forward to having you as one of our valued customers for many more years to come! Jones Chevrolet Humboldt Management Team

October 16, 2024

Oil light was not reset after oil change and sticker on my dash read next oil change 9/26/25. Highly disappointed this is not the 1st time. More

by LADYDION08.DM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nino Ianni
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hoppe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Pettit
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Cowden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Castleman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Belew
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Frazier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tessa Buckingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylen Ahlquist
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Jones Chevrolet Humboldt responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

October 15, 2024

They treat us with respect and seem to be transparent in the work they do unlike Serra! We never feel like we are taken advantage of and they take car shield ! Serra told us they do not take it even tho the More

by Retina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Trennepohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tessa Buckingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Jones Chevrolet Humboldt responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones Chevrolet Humboldt Management Team

October 14, 2024

Cliff was great and very helpful. We were about to get the vehicle that we were interested in. More

by jennsimer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cliff Nathaniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Jones Chevrolet Humboldt responded

Jenn, Thanks for sharing your thoughts about your experience with Jones Chevrolet Humboldt. Cliff and our team appreciate your business and hope to see you again soon! Jones Chevrolet Humboldt Management Team

October 13, 2024

$100 oil change, made me wait over 1 hour, didn't even really check where my oil was for the oil consumption test, and tried to quote me almost $500 on things I didn't need. I definitely do not recommend. More

by emcbake2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crystal Trennepohl
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Jones Chevrolet Humboldt responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

October 13, 2024

Service was quick. States that a tire rotation was done which it was not . Tire pressure wasn’t even set to the appropriate tire pressure and was still showing the exac More

by KYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sanford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Jones Chevrolet Humboldt responded

Kyle, We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. Thank you again for your input, and we hope to hear from you soon. Please provide the best way to contact you and I will make sure to follow up, or you can reach out to us directly at (731) 798-2766. Jones Chevrolet Humboldt Management Team

October 12, 2024

This is my second time to purchase with Jones Chevrolet. The reason I came back is because they treated me right with the first purchase. Also when I get my vehicle serviced they really go check everything More

by babydoll9501
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Dee
Oct 12, 2024 -

Jones Chevrolet Humboldt responded

It's fantastic to hear that Hannah and our team provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Jones Chevrolet Humboldt! Jones Chevrolet Humboldt Management Team

October 12, 2024

Everything was quick and easy. In and out. Easy peasy. No issues. Thank you so much. More

by YEE_MARIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Trennepohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Jones Chevrolet Humboldt responded

Marie, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones Chevrolet Humboldt Management Team

October 12, 2024

Ace was really great to work with. .. super helpful and understanding ineas away on river More

by towboat4life
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Jones Chevrolet Humboldt responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Jones Chevrolet Humboldt are glad to have you as a customer. Jones Chevrolet Humboldt Management Team

October 11, 2024

Very satisfying visit. Everything was perfect from scheduling to oil change. I couldn't have asked for anything better. More

by barthfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Trennepohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Jones Chevrolet Humboldt responded

It's great to hear that Crystal was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones Chevrolet Humboldt! Jones Chevrolet Humboldt Management Team

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