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Johnstons Toyota
New Hampton, NY
1,353 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,353 reviews
December 29, 2016
I found my PERFECT Camry! Jerry Ezra is a wonderful sales associate who helped me find my perfect Camry. Everyone at the dealership was friendly and when I picked up my car, Je Jerry Ezra is a wonderful sales associate who helped me find my perfect Camry. Everyone at the dealership was friendly and when I picked up my car, Jerry went over all the car features in detail. This is the 5th Toyota our family has purchased over many years and the Johnston staff and Toyota quality keeps bringing us back. Thanks so much! More
by SKelly
Employees Worked With
David Velez, Jerry Ezra
Helpful December 25, 2016
Easy work We had been researching used vans and after concluding that a Toyota Sienna would be the perfect fit for our family began an on line search for the ri We had been researching used vans and after concluding that a Toyota Sienna would be the perfect fit for our family began an on line search for the right vehicle. The website at Johnstons provided us with information on various choices that might work. We saw a new acquisition on line that hadn't even made it to the lot yet, and set up an appointment to test drive it. Don our sales representative was friendly , knowledgeable, and a pleasure to deal with. We talked things through in a low pressure environment and bought the van that day. We were asked to do a couple of things to get the deal done and they took care of everything else in a professional manner. We drove away in our beautifully detailed certified van a couple of days later with confidence that we had a great vehicle and with our extended warranty , were set to have years of driving pleasure. The 2010 Tacoma we bought new previously at Johnstons still runs great and we will continue to count on them to keep both these vehicles humming along. More
by Paul Satkowski
Employees Worked With
Steve Johnston, Cindy Vitale, Don Winner
December 24, 2016
Great sales bad service. I bought a 2016 Toyota Rav 4 in July. The salesman, Ken, was great, and everything was very professional. However, the problem came when I decided to I bought a 2016 Toyota Rav 4 in July. The salesman, Ken, was great, and everything was very professional. However, the problem came when I decided to install a remote starter. I made an appointment and received three calls to confirm it. I showed up for the appointment and was told there wasn't any appointment recorded, even after all those previous calls. Not only do I live 40 minutes away, but I also had to set up a ride for when I expected to leave the car for the service. They told me there was nothing they could do, and I left very dissatisfied. I was told to make another appointment. Three days later I realized they charged my account for a service they never provided. What a shame. More
by Tp22
Employees Worked With
Russell Macintosh
December 20, 2016
CJ Cabral sale I would recommend to see CJ CabRal . He is helped me get a new car . He was explained very clear what i need to know and help me go throw all the pape I would recommend to see CJ CabRal . He is helped me get a new car . He was explained very clear what i need to know and help me go throw all the paperwork. Very experience with his work . More
by Jimmy
Employees Worked With
Lynn Desmond
December 20, 2016
New car Very easy to buy a new car. Salesperson was great and very helpful. Was able to get into a new car when I was looking for used and worked within my bu Very easy to buy a new car. Salesperson was great and very helpful. Was able to get into a new car when I was looking for used and worked within my budget More
by Dave Eckers
Employees Worked With
Dan Rosenblum, Gabriella Ward
December 15, 2016
Another great experience from Johnstons This is my second lease with Johnstons and drew and rue where above and beyond amazing getting me in exactly what I wanted! Not only will I most defi This is my second lease with Johnstons and drew and rue where above and beyond amazing getting me in exactly what I wanted! Not only will I most definently be re lesson from Johnstons but will be recommending both drew and rue! Thanks for everything! -Mary Petrick, satisfied customer. More
by Mpetrick929
Employees Worked With
Drew Lounsbury, Rue Rab
December 08, 2016
Experience Will not find a more helpful group of staff. A stressful experience was turned into a pleasant one. Andy Bloom is the best salesperson I have ever d Will not find a more helpful group of staff. A stressful experience was turned into a pleasant one. Andy Bloom is the best salesperson I have ever dealt with. He truly cares about getting his customers the best deal possible. Will most definitely be returning to Johnstons for future purchases. More
by Sean2016
Employees Worked With
Andrew Bloom
December 06, 2016
Excellent Very helpful regarding my auto needs and made suggestions. No pressure, but very knowledgeable about options that were available. Simple Process. Fa Very helpful regarding my auto needs and made suggestions. No pressure, but very knowledgeable about options that were available. Simple Process. Fantastic service and will recommend to my friends and family. More
by Patricia Mazzatto
Employees Worked With
Debbie Daidone
December 05, 2016
TEST DRIVE TEST DRIVE ..... Just one more test drive was never a problem. I never felt pressured by anyone. Don & Drew are both class acts. Will definitely recommend them to a Just one more test drive was never a problem. I never felt pressured by anyone. Don & Drew are both class acts. Will definitely recommend them to all my family and friends:) More
by Tessa Garcia
Employees Worked With
Drew Lounsbury, David Velez, Don Winner
December 05, 2016
Hands down, the BEST!! Simply put, the hands down BEST car dealership I've ever dealt with. Not a single question was left unanswered,and not a single concern was left unadd Simply put, the hands down BEST car dealership I've ever dealt with. Not a single question was left unanswered,and not a single concern was left unaddressed. Special thanks to John Paul in sales and Chris in Financing!! More
by Robert Palo
Employees Worked With
John Illanovsky
