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Johnstons Toyota

New Hampton, NY

4.8
1,353 Reviews

5021 New York 17M

New Hampton, NY

10958

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Showing 1,353 reviews

March 20, 2017

No regrets with Rue. I'll never go anywhere else to purchase a vehicle! We purchased a used Toyota Camry and have never been happier with a decision. We love the car. It' More

by Luanacookscott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rue Rab
Mar 20, 2017 -

Johnstons Toyota responded

Thank you for your positive feedback Luana, that's all wonderful to hear. I am most xxxxxx that you will love your new Camry. I, myself have owned 2 and my mother is still driving her 1997 Camry originally purchased and service here at Johnstons. Sleek look, comfy ride and superb reliability you just can't beat. We sincerely appreciate your business. Be safe and enjoy your new vehicle!

March 18, 2017

Our 4Runner Experience What started out as a shopping trip turned into a buying experience as Kelvin presented us with a 4Runner that was perfect for our needs. After going More

by Dave B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Guyadeen, Dan Rosenblum
Mar 20, 2017 -

Johnstons Toyota responded

Congratulations on your new 4Runner! Thank you so much for choosing Johnstons Toyota. We are glad that Kelvin was able to fit you into your budget and the featured you wanted. We look forward to seeing you in our service department for your routine maintenance!!!

March 10, 2017

Exceptional customer service This was first experience with not only this dealership but Toyota as well The dedication both the salesman and finance department extended to me wa More

by Dad4dmj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Rosenblum, Don Winner
Mar 16, 2017 -

Johnstons Toyota responded

We are so happy to have been able to shed such a positive light on what usually is a stressful situation. We really appreciate you giving us the opportunity and thank you for all your referrals. Make sure you take advantage of our referral program where you could get $100 http://www.johnstonstoyota.com/customer-referral-program.htm

March 08, 2017

On their 'A' game When referred here, I didn't believe that there's such thing as a dealership so caring towards their customers. I was proven very wrong with Johnstons More

by Bcy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Wagner
Mar 08, 2017 -

Johnstons Toyota responded

Awesome to hear, thank you for the great review! Customer feedback matters as it is the key to our success. Congratulations on your new vehicle! By the way....we have recently introduce a customer referral program on our website www.johnstonstoyota.com. You can find it under the Specials and Deals tab. If you send us someone new and they purchase, we'll send you a $100.00. Check it out!

March 08, 2017

Thank u very much for my new car I'm enjoying the car the kids love it too. I would rack man and anyone too u it was the best experience saleing even if the kids got a little loud b More

by Kelly Whipple
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Guyadeen, David Velez
Mar 08, 2017 -

Johnstons Toyota responded

Johnstons Toyota wants to thank you for giving us such a great review. It is so nice to hear just how happy our customers are. Best of luck with your new vehicle Kelly and we look forward to serving all your vehicle needs for many years to come. By the way......we've just launched a new referral program. Its posted on our website www.johnstonstoyota.com under the Specials and Deals tab. If you refer us someone new and they purchase a car, we'll send you a $100.00!!! Its Johnstons way of showing our appreciation to our customers.

March 07, 2017

Tom Hodge was very professional, thorough and friendly. From our first contact online with Debbie, through the test drive and buying process with Tom, and finalizing finances with Dan, everyone was friendly More

by GrammaDi213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Hodge, Dan Rosenblum, Debbie Daidone
Mar 07, 2017 -

Johnstons Toyota responded

I would like to thank you for your positive review on your experience here at Johnstons Toyota. It is always nice to hear that our employees take such great care of our customers and that you felt comfortable, beginning to the end of your vehicle purchasing process. We wish you all the best with your new 4Runner and look forward to serving all your vehicle needs in the future. Oh, by the way....did you know we just started a customer referral program? The form is posted on our website www.johnstonstoyota.com under the Specials & Deals category. If you send us a referral and they purchase a vehicle form Johnstons, we'll send you a check for $100.00!

March 04, 2017

Amazing Made me feel stress free and was very straight forward with the deal and both sales person and the manger looked out for me like I was their owned ch More

by Travis03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Guyadeen
Mar 16, 2017 -

Johnstons Toyota responded

Stress free is the way we like to have our customers feel here and Kelvin excels at that. Thank you for taking the time letting everyone know the positive experience you had with us.

March 03, 2017

Great service and great deal We have been looking for a highlander and we're recommended to Johnstons Toyota by a friend. When we got there we worked with Jerry Ezra. He provide More

by Mkknicks11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pattie and Deborah Mcneil, Jerry Ezra
Mar 16, 2017 -

Johnstons Toyota responded

Thank you for taking the time to let everyone know how great Jerry and Johnstons Toyota was to you. We are so happy that you had such a positive experience with us. Thank you for being part of our family.

March 02, 2017

Dealership Review My toyota experience was a good one. Kelvin was a huge help to me and I felt like he was always honest with me. He helped me into a great car that fit More

by brianna valentin
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Guyadeen
Mar 16, 2017 -

Johnstons Toyota responded

We are happy that Kelvin listened to your needs and got you into the vehicle that fit what you were looking for. We do apologize for the other employees that were disrespectful to you as you were purchasing your vehicle. We hope this doesn't tarnish your opinion of us. Please let us know if there is anything we can do to help.

March 02, 2017

Best value always achieved Successfully staying within our budget while meeting the needs of our family is why we come back again and again! The whole Johnston family always goe More

by Tara Bliss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Lounsbury, Kelvin Guyadeen, Lynn Desmond
Mar 16, 2017 -

Johnstons Toyota responded

Thank you for coming back to us again! We really appreciate it. We listen to our customers and try to meet all their needs. Looks like Kelvin, Lynn and Drew were able to do that for you. We hope you enjoy years of enjoyment with your new Tundra!

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