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Johnstons Toyota

New Hampton, NY

4.8
1,353 Reviews

5021 New York 17M

New Hampton, NY

10958

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Showing 1,353 reviews

April 03, 2017

Always a pleasure This is the fourth vehicle I've purchased from Johnston Toyota. The staff has always been very accommodating and pleasant. Don, Lynn and Ken were ab More

by RClinton110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Boersema, Lynn Desmond, Don Winner
May 26, 2017 -

Johnstons Toyota responded

Thank you Rashed for returning to us once again! We appreciate you continuing to be a part of the Johnstons Family!

April 02, 2017

Auto accessary removed without permission UNTIL now my wife and I have been happy with both the sales and service experience at Johnstons. However I am VERY unhappy to just discover that afte More

by unhappycustomer
Recommend Dealer
Yes
Employees Worked With
Don't know who did this
April 01, 2017

Thanks Jake was most helpful, very courteous and instructive. While I did not purchase the vehicle shown. I am writing to express my appreciation of Jake's i More

by Martin Kane
Recommend Dealer
Yes
Employees Worked With
Jake Booth
May 22, 2017 -

Johnstons Toyota responded

Jake is great people. Thank you for taking the time to let everyone know about our customer service!

March 31, 2017

Nothing but a pleasure! I went in on an upside down loan with my current car at the time and they did everything they could to make me happy and give me the best deal possibl More

by Sparks04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Rosenblum
Apr 03, 2017 -

Johnstons Toyota responded

That's wonderful! Thank you so much for your positive review, we are so grateful. Here at Johnstons we strive for perfection and try to make every experience one to remember. Enjoy that beautiful new car :)

March 30, 2017

Great experience Andrew really listened to what we were looking for in a car and found exactly what we wanted. He was very knowledgeable about all the models and never More

by Ozonegirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Johnston, Dan Rosenblum, Andrew Bloom
Apr 07, 2017 -

Johnstons Toyota responded

Thank you for taking the time to let everyone know about your experience. Please contact Andrew, he'd like to personally thank you for doing so, but there's no way for us to find out who this is.

March 27, 2017

Another Good Experience Over the past 30 years we have purchased 5 cars from Johnstons. Often when you go to a dealer you are expecting high pressure and to walk away with a More

by ph31mwl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Johnston, Lynn Desmond, Don Winner
Apr 04, 2017 -

Johnstons Toyota responded

Thank you for being a part of the Johnstons family now for a 6th time! We cannot thank you enough. We are so happy that Don was able to locate the vehicle you wanted within the time you needed it. We hope you enjoy many many years with your new 4Runner. Take advantage of that Crawl Control. It's amazing!

March 27, 2017

MY EXPERIENCE WITH RUE WAS TOTALLY REMARKABLE. I MUST TELL YOU I HAD A WONDERFUL EXPERIENCE WITH JOHNSON TOYOTA . I HAVE LEASED MY LAST THREE CARS FROM THIS DEALERSHIP BECAUSE OF THE PROFESSIONAL A More

by babs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DREW LOUNSBURY , Drew Lounsbury, Rue Rab
Apr 07, 2017 -

Johnstons Toyota responded

Thank you so much for coming back to Johnstons Toyota for your 4th car from us! We are so happy Rue and Drew were able to listen to what you needed to give you what you wanted.

March 26, 2017

Awesome buying experience Exceptionally comfortable and pleasant transaction, Don was not only helpful and professional, He treated me as if he knew me on a personal level. He More

by Mprocak4611
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lynn was also very pleasant, I enjoyed our brief conversation and his manner of conducting business., Lynn Desmond, Don Winner
Mar 27, 2017 -

Johnstons Toyota responded

Thank you so much for your positive review. This is so wonderful to come into on a Monday morning. Don and Lynn are both friendly, personable and knowledgeable people. Johnstons is happy to have them as a part of our team. We wish you nothing but the best with your new vehicle and look forward to serving you in the near future. Have a great week!

March 25, 2017

Excellent Third Toyota from Kelvin at Johnstons Toyota, still happy, will come back for sales and service in the future love the Rav 4 SUV. Great vehicle! More

by Dicky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Guyadeen, David Velez
Apr 04, 2017 -

Johnstons Toyota responded

We cannot thank you enough for giving Kelvin the opportunity for a THIRD time! We are so happy you decided to stay part of the Johnstons Family!

March 24, 2017

A Great Day My experience was made very easy and comfortable. I have been a customer with Johnson's Toyota for 2 years and every service recieved is professional More

by Aaron Sr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Desmond, John Illanovsky
Apr 04, 2017 -

Johnstons Toyota responded

Thank you for taking the time and letting everyone know how easy your experience with us was and thank you for returning to us again. We hope to see you in our service department where you will receive the same great service!

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