
Johnstons Toyota
New Hampton, NY
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Genuine, Enthusiastic, and Knowledgeable! From my first visit, all of my interests, concerns, and questions were addressed and answered. As a senior woman there were certain things I ne From my first visit, all of my interests, concerns, and questions were addressed and answered. As a senior woman there were certain things I needed and wanted in my vehicle. Steve Johnson genuinely cares about the customer and made sure that I was able to get the exact car that I wanted...even more! He went above and beyond to make sure this was a pleasant experience which worked with my schedule! Lynn Desmond took care of my paperwork and had it completed before I went out to meet my new car. Brian Ruperti presented my new car and set it up for me. He even moved my EZpass into the new car! Next, Brian patiently introduced me to all of the amazing features, often having to repeat explanations. He was enthusiastic and knowledgeable! Assuring me that it wouldn't be a problem, Brian told me to contact him with any further questions, and I have. All of these gentlemen are excellent representatives of the high standard of quality required by Steve Jardine and his dealership, which is why I continue to be a repeat customer. More
Rachel was a pleasure One of the easiest car purchases I’ve ever completed. Rachel went above and beyond to help figure out the best way to take home our New Toyota Highlan One of the easiest car purchases I’ve ever completed. Rachel went above and beyond to help figure out the best way to take home our New Toyota Highlander, she even took the time to help me reinstall my car seat!!! It was a pleasure working with everyone and I am so happy in my new car! More
excellant customer service! Top - notch customer service. Jerry Ezra was able to answer all of my questions and very accommodating. He took care of everything from showing me d Top - notch customer service. Jerry Ezra was able to answer all of my questions and very accommodating. He took care of everything from showing me different cars to taking care of all phone calls and paperwork to put my new car on the road the same day! John Illanosky and Lynn Desmond in finance took care of all financials, very efficient!! More
No pressure, Pleasant and responsive Jerry Ezra, David Velez, and everyone we dealt with were as pleasant as could be. No pressure, and accommodated all of our requests for info or test Jerry Ezra, David Velez, and everyone we dealt with were as pleasant as could be. No pressure, and accommodated all of our requests for info or test drives. We bought our last new car at Johnston's Toyota 10 years ago and got 390,000 trouble free miles from the car, so it was not a tough choice where to go to replace it! We are very happy with our purchase. More
New Truck Rue made our purchase a pleasant experience. Would highly recommend him. Everyone at the dealership was friendly and we love our new vehicle. We would Rue made our purchase a pleasant experience. Would highly recommend him. Everyone at the dealership was friendly and we love our new vehicle. We would buy again at Johnston’s Toyota. More
Repeat Customer First of all, your dealership was beautifully designed. Went in looking for a car, met Rachael who helped with our search and left the dealership in First of all, your dealership was beautifully designed. Went in looking for a car, met Rachael who helped with our search and left the dealership in the car i went in looking for. Easy. More

Amazing Best service I’ve had in any dealer I’ve been too highly recommend it to any purchasing a new vehicle and the new dealership is extremely clean and ni Best service I’ve had in any dealer I’ve been too highly recommend it to any purchasing a new vehicle and the new dealership is extremely clean and nice More

Excellent service provided by Justin! Excellent service provided by Justin and team. They all worked efficiently to get me a great certified car at a great and affordable price. Highly rec Excellent service provided by Justin and team. They all worked efficiently to get me a great certified car at a great and affordable price. Highly recommended! More

2018 highlander We have always gone to Johnston’s for our Toyota’s. We highly recommend this dealership! Danny took good care of us. Thanks again, Steve! We have always gone to Johnston’s for our Toyota’s. We highly recommend this dealership! Danny took good care of us. Thanks again, Steve! More
Great helpful informative patient Excellent service. Great car. This survey however gets a low rating. Writing 25 words is not necessary and seems overly demanding. Danny Aurora and Da Excellent service. Great car. This survey however gets a low rating. Writing 25 words is not necessary and seems overly demanding. Danny Aurora and David Velez are 150 times as valuable as this survey. You are lucky to have such professionals in your company. More