
Johnstons Toyota
New Hampton, NY
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Buying a truck CJ was attentive, helpful and willing to go above and beyond to help us get into the truck we wanted. He is a great salesman. CJ was attentive, helpful and willing to go above and beyond to help us get into the truck we wanted. He is a great salesman. More
toyota tacoma 2018 i visited this dealership for the purpose of purchasing a brand new toyota tacoma. i walked around the lot and saw a cement colored one that caught my i visited this dealership for the purpose of purchasing a brand new toyota tacoma. i walked around the lot and saw a cement colored one that caught my attention so i went inside to speak with someone in sales which is where i was introduced to danny who is great and i have no issues with he did his job to the best of his ability. he relayed to me that with the premium and tech packages i wanted there were no cement tocomas but there was a magnetic grey so i asked him to pull that one in so i could see it and i sat inside and actually really liked the color. this tacoma was not the one i would purchase but it was exactly the same so he let me see it. the next day i received a call saying the tacoma i picked and agreed to the price off was “damaged” and now i could only pick from black or blue so i had to settle with black. the way it was handled was just a little off. i should have never been able to see this car that i couldn’t have purchased More
Easy car buying service! Thanks for your help and hospitality in making our car buying experience easy as pie! I will surely buy another car from Johnston's when the Time is Thanks for your help and hospitality in making our car buying experience easy as pie! I will surely buy another car from Johnston's when the Time is ready! More

First Car Experience Bought my first car and Brian made it so much less scary. Didn't hover or push me any which way, laid out options. Was constantly thinking about saf Bought my first car and Brian made it so much less scary. Didn't hover or push me any which way, laid out options. Was constantly thinking about safety and educating me with everything. Made me feel safe about the car I picked. More
No pressure to buy I was very comfortable working with Gio one of your salesman. He didn't try to xx me. I would refer him to others I didn't see Giovanni Alfonso's na I was very comfortable working with Gio one of your salesman. He didn't try to xx me. I would refer him to others I didn't see Giovanni Alfonso's name on your list of sales people you need to get it there More
Everything was done by the Best ! Salesman was very helpful did a great job in a timely manner, made it easy for me. Every one was very helpful, this is my 6th deal at Johnson's Toyota Salesman was very helpful did a great job in a timely manner, made it easy for me. Every one was very helpful, this is my 6th deal at Johnson's Toyota the only Toyota dealer I will buy or lease from. More

New Prius 2018 Experience Thanks Brian for the wonderful service you and Steve provided. You made car shopping after my accident a pleasant experience Thanks so much San Thanks Brian for the wonderful service you and Steve provided. You made car shopping after my accident a pleasant experience Thanks so much Sandra Bruni-Walko More

Great Experience Went out just to see what was out there. Found a 2018 Corolla, Great deal. Brian Ruperti, was very helpful and informative. Brian gave us informati Went out just to see what was out there. Found a 2018 Corolla, Great deal. Brian Ruperti, was very helpful and informative. Brian gave us information on a couple of cars we looked at. Went for a test drive , loved the new Corolla. I have owned a 2009 Corolla, have had it serviced at Johnston's always have had a good experience. My wife also is leasing a Camry from them. Would recommend Brian to someone looking for a Toyota. Brian showed up around the new showroom and service area while we were waiting and answered questions that came up while we were waiting also. Spent the 4th of July getting a new car, as good as fireworks. I would also like to thank the guys in the finance dept, wasnt sure of the names. But Thank You . THank you again Brian , More
Seriously the worse Oh man. Where do I even start. First of all I wanted to give them the benefit of the doubt but man I should of never done that. I took my car in for a Oh man. Where do I even start. First of all I wanted to give them the benefit of the doubt but man I should of never done that. I took my car in for a recall and they did the bare minimum. They decided not to change all the parts because it wasn’t warranted. Whoever made that poor poor life decision screwed me over. I paid almost 500$ to get the top of my engine done with the recall so hey 500$ for a new engine solid!!! Fast forward a year and half later and 40,000 miles. Well my engine is still burning oil andddd a piston barren blew. Weird! 40,000 and a rebuilt engine it should last at least 100,000. This is crazy! I called for them to come pick it up and fix it and they refuse to do so. A piston bearing breaks because it is over worked because it’s going through oil. I had this fixed. I had my engine rebuilt and you’re telling me it’s my fault..... mmm nah I don’t think so. Pick up my car and look at it for free and when you realizes it’s your fault fix the issue you were supposed to fix a year and half ago but we’re too lazy to do so. The sad part it was a recall!!! Toyota pays for it!! All they pay for is labor and oh man asking wayyyyy to much to do a solid job. So they want me to pay to get it towed to them after I already had it towed. Pay for a diagnostic test an hour or two and even if it’s their fault it broke pay for it to be repaired. Uhhh nah. Seriously the worst customer service and service department I have ever have the pleasure of dealing with. And honestly don’t trust them with anything else if you get work done there triple check. I know this is small but I had them replace plain clips to keep my splash guard up you know something small.... they zip tied it and charged me for the clips I never got. Uh if you’re willing to charge and lie about something that small what else are you willing to do. Dang I paid 500$ to get the top half rebuilt did that even happen?! Let’s be honest probably not. They are lazy. Incompetent. And not willing to fix their own mistakes. You’ve been warned DO NOT GO HERE! More

In good hands with Johnstons Toyota. It was a pleasure dealing with Don Winner in making our decision to go with a Highlander XLE. Don clearly answered and explained in detail the differ It was a pleasure dealing with Don Winner in making our decision to go with a Highlander XLE. Don clearly answered and explained in detail the differences among the different models of the Highlander. He was very professional and respectful in his approach to helping my husband and I to select the Highlander with confidence. I would recommend this dealership to family and friends as well as Don Winner to handle their deal. It is like what the Allstate insurance company says, We were in good hands with Johnstons Toyota due to Don Winner. More