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Johnstons Toyota

New Hampton, NY

4.8
1,413 Reviews

5021 New York 17M

New Hampton, NY

10958

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Showing 1,413 reviews

February 18, 2019

New purchase I’ve always gone to Johnstons Toyota & get fantastic service..this is my 2nd vehicle that Brian has helped me w/..& he’s been great!! More

by Jenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Ruperti
Mar 04, 2019 -

Johnstons Toyota responded

Thank you for giving us a second chance to get you into another vehicle. We are happy that you returned to Brian and we look forward to seeing you again!

February 09, 2019

Nice Ride Brian is a good salesman and was helpful with getting the items needed to close the deal. Thank you for your patience and your knowledge. More

by jr7046
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Paul illanovsky Sr. in Finance. Thank you!!!!, Mike Plunkett, Brian Ruperti
Mar 04, 2019 -

Johnstons Toyota responded

Congratulations on your Highlander and thank you for being part of the Johnstons family!

February 06, 2019

Auxiliary battery replacement My Prius was recently in for service. My snervice rep is Jennifer. She's always helpful and makes sure that any updates and fixes are done to the vehi More

by Flash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Purvis
Mar 04, 2019 -

Johnstons Toyota responded

We understand that making time to get your vehicle serviced can be difficult. Each of our service Reps will check for any existing recalls or service bulletins while you're in for routine maintenance or an unscheduled service, This way if we can take care of it the same day we will to help alleviate another return visit. We are happy that Jennifer was able to provide this for you. Thank you for using Johnstons to service your vehicle

February 06, 2019

Great Personal Service Mike has been my Service Advisor multiple years. He understands cars and my Toyota RAV4 Mike reviews the multi point inspection to determine next ser More

by Frank78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Plunkett
Mar 04, 2019 -

Johnstons Toyota responded

Thank you for being such a loyal part of the Johnstons family. We are so happy that you continue to visit us and Mike in our service department. We look forward to seeing you again!

January 30, 2019

Buying my rav4 was painless and quick. The group was all business. They moved fast to help me get insurance binder and cards because my insurance company was given me a hard time. The youn More

by Worms667
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Aurora
January 30, 2019

Excellent Customer Service Had the pleasure working with Jen and she did an excellent job. Was on top of it to inform me of a recall and she immediately scheduled the appointmen More

by Harrisee2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Hernandez, Mike Plunkett, Blair Schiesser, Kelvin Guyadeen, Jennifer Purvis
Mar 04, 2019 -

Johnstons Toyota responded

Thank you for taking to the to share your experience with others. We hope Jen and the rest of the service department can provide you with the same level of service like this each and everytime!

January 29, 2019

Service Experience at Johnstons Toyota Jennifer greeted me with a smile . I had visited Johnston Toyota for the annual NYS Safety and Emmisions inspection. I also stated that my vehi More

by Cuseman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Purvis
January 26, 2019

Great car buying experience I highly recommend the Johnston Toyota dealership in New Hampton NY. The salesman, Brian Ruperti, went out of his way to find the perfect car for me. More

by Sally rickard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Ruperti
January 26, 2019

Superb! From the moment we walked in the door, we received superb service. Our salesman, Danny Aurora met us at the door and was not only courteous but also v More

by Elyse2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Desmond, Danny Aurora
January 22, 2019

Satisfaction. I was extremely satisfied with the excellent customer service I received. Staff was courteous respectful and professional throughout the purchasing pr More

by Candygl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collin Riley, John Illanovsky
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