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Johnstons Toyota

New Hampton, NY

4.9
1,396 Reviews

5021 New York 17M

New Hampton, NY

10958

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Showing 1,396 reviews

November 25, 2019

Helpful & Pleasant Brandon, Lynn and the sales room staff were helpful and pleasant to work with. Thanks for a positive sales experience and also for your follow-up aft More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon and sales receptionist on November 16, Lynn Desmond
November 22, 2019

Service Dept The service department is the most inept that I have ever been to. After many maintenance issues, I will never return. I have paid cash for 2 vehicle More

by kolsklan
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Plunkett, Steve Johnston
November 21, 2019

This was my first time buying a car from a dealership. I am very happy with my new car. Thank you Danny and Lynn for all your help! More

by Raina
Recommend Dealer
Yes
Employees Worked With
Lynn Desmond, Danny Aurora
November 21, 2019

Great Experience Seemed like all the staff we met, were eager to assist and take good care of us. Breanna McCleod Service Rep was our point person, kept us informed More

by Charley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Morris, Chris Devos, Brianna McLeod
November 20, 2019

Wonderful experience Kelvin was very thorough and took the time to explain everything to me. I highly recommend! He made it a wonderful experience. I now have my new cool More

by Shaina Campbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Guyadeen
November 19, 2019

Kelvin is an experienced sales man who is honest, caring and has a sales man ethic of delivering only satisfaction.. He assisted me to purchase all my cars. He is the best and I recommend him anytime. Than More

by Harrisee2019
Recommend Dealer
Yes
Employees Worked With
Jen, Kelvin Guyadeen
November 19, 2019

Not a good place for servicing you car This dealership is a great place to purchase a car however their service department is the not greatest. They don't always check everything even thoug More

by Mouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Natalie Cillis is the greatest if give her five stars., CJ Cabral, Chris Cabral
November 19, 2019

Routine oil change Just hate that waiting room! Also I had a routine oil change and tire rotation. Next day my tire pressure light came on and all four tires needed air! More

by dianelaxman
Recommend Dealer
No
Employees Worked With
Do not know
November 13, 2019

I was told my cabin filter was “excessively dirty”, little did they know I changed it 2 weeks prior to bringing my car in. They obviously never even checked it. Even worse, I dropped my wife’s car off More

by Dcal
Recommend Dealer
No
Employees Worked With
Mike Plunkett
November 08, 2019

Most pleasant This was one of the most pleasant experiences I have ever had buying a car. Kelvin Guyadeen explained everything I had to know and I felt very comfo More

by Mary Jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Guyadeen
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