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Johnstons Toyota
New Hampton, NY
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Johnston Toyota is always Professional and Reliable, I’ve purchased 5 vehicles over time from them and will continue to do business with Johnston Toyota purchased 5 vehicles over time from them and will continue to do business with Johnston Toyota More
Bought my 09 Camry at Johnstons. I love my car 195,000 and still driving like new. However, brought it for oil change 2 weeks ago and the tech cracked two of my Wheel covers. They were put back on th and still driving like new. However, brought it for oil change 2 weeks ago and the tech cracked two of my Wheel covers. They were put back on the passenger side so I would not see it. They are after-market Toyota covers which are inexpensive so I let it go. I don’t need added stress in my life. Watch you techs Johnstons. More
Above and beyond! Here’s our story: Bought my third vehicle from Kelvin, a 4Runner for my wife. We went in on a Saturday, picked out a vehicle, and arranged for Monday morning delivery. Then when we go vehicle from Kelvin, a 4Runner for my wife. We went in on a Saturday, picked out a vehicle, and arranged for Monday morning delivery. Then when we got home, we realized that WE made a mistake and wanted to upgrade our trim package. I wanted to make sure that we told Kelvin before the vehicle we selected was prepped, so I texted him on Sunday morning. Kelvin INSISTED on going in on his day off to make the correction so that we could have the vehicle that we actually wanted, delivered at the same time. I would say this far exceeded our expectations and is well, well above and beyond what most other dealerships would do under those circumstances. More
Brian was awesome and was very considerate of my budget. I love my new truck and I would defiantly go back when I am considering buying a new vehicle I love my new truck and I would defiantly go back when I am considering buying a new vehicle More
Easy to do business! We recently purchased a Toyota Highlander from Johnston's Toyota. We are very happy with the vehicle and the entire process of dealing with the sales We recently purchased a Toyota Highlander from Johnston's Toyota. We are very happy with the vehicle and the entire process of dealing with the sales department. Our salesman Aaron Davis was very knowledgeable and a pleasure to deal with. Steve Johnston the sales manager was also great to work with. Ray and Larri Jarosz More
Great Experience Nick at Johnston's Toyota made my experience buying a new car quick and easy. He was very professional and courteous but also down to earth. There was Nick at Johnston's Toyota made my experience buying a new car quick and easy. He was very professional and courteous but also down to earth. There was no pressure, he was very knowledgeable about the car and its features, and he kept us updated throughout the process. I came late in the afternoon and wanted to leave that same day with a brand new car. Nick, John & the rest of the staff at Johnston's Toyota went out of their way to make it happen. I drove home in my new Highlander and I love it. Thank you again for making this a positive experience for me. I drove past 2 other Toyota dealers closer to my home to come to Johnston's and it was worth it. I highly recommend purchasing a car here. More
what a debacle. left us waiting with no updates on service (almost 2 hours!) when we came in for scheduled service and ongoing console issues. also called in to confirm what exactly will cause an air service (almost 2 hours!) when we came in for scheduled service and ongoing console issues. also called in to confirm what exactly will cause an air bag to deploy and they couldn’t give me an answer, directed me to the toyota national line which kept me on hold for twenty minutes before i gave up. we got rammed when someone blew a stop sign. well now at least they don’t have to fix the paint dent chip they promised would be fixed when we picked up the car a year and a half ago and they had 5 visits they couldn’t get it fixed in. whole reason we are in this vehicle is because this dealers subaru franchise sucks also. they sold us a car that they did not check alignment on, couldn’t figure out a tow package and ended up having recalls on it that they could not fix. tires went bad and console was buggy. they under valued our trade in by 5g and then over valued our current vehicle by at least another 5g and told us it has features it doesn’t and never fixed things on it they said they would. they knew we had no choice and they took advantage of that. i swear if i get another letter “from the desk of steve jardine” i’m going to show up with friends and placard this place like the union workers they stiffed putting up their building. perhaps they will stop sending me anything other than recall notices. More
My wife and I had a pleasant experience at Johnston Toyota. We met with Kenneth Hodge who was nothing but professional and courteous. He never pressured us in making any quick decisions. He was unders Toyota. We met with Kenneth Hodge who was nothing but professional and courteous. He never pressured us in making any quick decisions. He was understanding to our needs and wants. We will certainly return to Johnstons Toyota! More
smooth operation Marc was very friendly and professional. I was trading out of a Rav4 into another low mileage certified preowned Rav4. Marc listened for what I was l Marc was very friendly and professional. I was trading out of a Rav4 into another low mileage certified preowned Rav4. Marc listened for what I was looking for and the price I needed to be around and he quickly steered me towards several good options .The hardest part of the whole process was parting with the Rav4 I had for 8 years but I got over it pretty quick as I drove off in my newer one. Marc switched the plates and then offered to assist in pairing my phone with the car for Bluetooth features and answered any questions I had until I was comfortable to drive away. More