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Johnstons Toyota
New Hampton, NY
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Jen takes care to make sure my car road ready. Replaced old tires during 3 and 4th for a dollar and front brakes replaced as I waited, such a convenience old tires during 3 and 4th for a dollar and front brakes replaced as I waited, such a convenience More
I had come into the dealership looking to replace a car that was deemed a lemon (not a Toyota). I was not expecting to have to purchase a vehicle so soon as the other car was only purchased a year ago. that was deemed a lemon (not a Toyota). I was not expecting to have to purchase a vehicle so soon as the other car was only purchased a year ago. I explained to Brian Ruperti my situation and that I was working with an attorney on my current car and he assured me that they would find me the car I wanted and would wait out the process with me as I knew it could take weeks to resolve. He helped me realize I wanted a xse v6 Camry white/black combo with the red leather interior as it had the features I was looking for. They didn't currently have any on the lot but they did have a v6 xle that I was able to test drive to assist in making my decision. Brian was able to locate a v6 xse for me and kept me updated on the status. I found it a pleasure to work with Brian as he was very honest and didn't pressure me in any way. He made me feel very comfortable through the entire process. The car is more than I had hoped for and he made sure it was what I wanted and that I was happy with the purchase. I also worked with Danny Aurora on the finance side and he was also a pleasure to work with. I can't say enough good things about my experience as in the past car buying was a hassle for me and felt so overwhelming but not with Johnston's Toyota. I would recommend you work with Brian and Danny if you are looking to purchase. More
Always satisfied with my service at this dealership. The staff are helpful, knowledgeable and friendly and I haven't had any problems with the vehicles either. staff are helpful, knowledgeable and friendly and I haven't had any problems with the vehicles either. More
I am very happy to be part of the Toyota family. Brian took his time to ensure that I found aN SUV with all of the features I desired. He offered excellent customer service and checked in with me after th took his time to ensure that I found aN SUV with all of the features I desired. He offered excellent customer service and checked in with me after the sale. I would recommend Toyota and I personally plan to be part of the family for many years to come. Thank you Brian! More
I have been with Johnston's Toyota since 1980 and rely on their service staff to keep my vehicles in top condition. From write up to check out, smooth operation. their service staff to keep my vehicles in top condition. From write up to check out, smooth operation. More
Nick was extremely helpful and respectful. The rest of the staff I met was super polite and everyone did everything they could to make me feel welcome and comfortable. I never felt pressured or like I was the staff I met was super polite and everyone did everything they could to make me feel welcome and comfortable. I never felt pressured or like I was being ripped off. I will definitely buy my next car from them too. Thanks guys. More
The whole experience was wonderful. I enjoyed the car shopping there. The sales man, Mr. Marc was professional, patient, experience, and provide me with all information I need to know, which made my choi shopping there. The sales man, Mr. Marc was professional, patient, experience, and provide me with all information I need to know, which made my choice much easier. The place is wonderful and the whole team are very welcoming. More
Gabby was amazing from start to finish. I knew what I wanted and she was able to get it for me. Best part is she made you feel comfortable, very easy to talk with which you don’t see very much in sales. wanted and she was able to get it for me. Best part is she made you feel comfortable, very easy to talk with which you don’t see very much in sales. However, at the end I didn’t feel comfortable with the financing piece of it. I knew what I wanted to pay and I understand that everyone works for commission. However I didn’t like that I had to pay additional payment for my car. As a single parent I budget my money. Adding an extra payment to the month of September was rough. But by this point I just wanted to finish the process and go home. Didn’t realize with the bi weekly payment plan he suggested would do that and plus there was a fee to the compnay for doing it. More
Excellent service! I had no problems at all they answered all questions no problem! And I was happy with the service and how friendly they were !! all questions no problem! And I was happy with the service and how friendly they were !! More