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Johnstons Toyota
New Hampton, NY
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I want to thank Nick Lerardi for helping me trade in my old car for a new hybrid. Johnston’s Toyota made the transition to a new vehicle easy, fast, and painless. Nick was especially patient and allowed old car for a new hybrid. Johnston’s Toyota made the transition to a new vehicle easy, fast, and painless. Nick was especially patient and allowed me to test drive numerous vehicles until I was satisfied with my purchase. Best Regards, Matt Z More
Great service all the time...., made appointment was unaware of needing to leave car all day. They provided a rental at no charge , great service again and again!!! unaware of needing to leave car all day. They provided a rental at no charge , great service again and again!!! More
We have used Johnston's Toyota for 14 years now, maintaining our Toyota Sienna. We also purchased a Prius C from them in 2017 for one of our sons, and have just completed the purchase of a Camry SE maintaining our Toyota Sienna. We also purchased a Prius C from them in 2017 for one of our sons, and have just completed the purchase of a Camry SE with the kind help of Bridget Kroll. Johnston's Toyota has always been responsible, courteous, and professional in their dealings with us. I would highly recommend them to anyone. More
Great first car buying experience, didn't feel pressured or exploited. Everyone we intereacted with was pleasant and helpful. Car did come with a half tank of gas, but Deb McNeil sorted it out and made sure or exploited. Everyone we intereacted with was pleasant and helpful. Car did come with a half tank of gas, but Deb McNeil sorted it out and made sure we got it filled up. Brandon was also very nice and even worked with us over the pricing on the car which was appreciated. More
Recently purchased a 2021 Toyota RAV4 limited. I first went through TrueCar Auto buying service, to get the fair price others had paid, then made an appt., after looking up the reviews of the sales Reps. went through TrueCar Auto buying service, to get the fair price others had paid, then made an appt., after looking up the reviews of the sales Reps. at the dealership. we met with salesmen Brian Ruperti. I have to say, the young man had a lot of good reviews and he did live up to them. Brian quoted me the MSRP and I advised him the TrueCar suggested price. not only did Brian honor it, he gave us a lower price. I've purchased several cars and it has always been a hassle, going back and forth and walking out. I hated every experience. I figured when purchasing a car, you just have to be prepared for it, unfortunately. This time around, it was a smooth experience, completely HASSLE free, as it should be. I will always advise customers to do their research and due diligence. I give Johnston Toyota credit for having an employee that cares for their customers, like Brian, good man. Dealing with Brian, you can tell he knew what he was talking about, he listened and treated us with respect. we are happy with our purchase. Thank you Brian. More
Helpful, kept me informed. Discussed what needed to be done. checked the bent rim ordered a new rim. Paperwork quick. Car parked where it was easy to find. done. checked the bent rim ordered a new rim. Paperwork quick. Car parked where it was easy to find. More
Colin was very helpful and knowledgeable when helping me find the right car. Actually, because of his advice I saved about $5000. Thank you Colin for helping me. find the right car. Actually, because of his advice I saved about $5000. Thank you Colin for helping me. More
Really great service and friendly staff! My sales rep Bridget was amazing and very helpful. I recommend her to all. Thank you all for your service :) Bridget was amazing and very helpful. I recommend her to all. Thank you all for your service :) More