Back

Johnstons Toyota

New Hampton, NY

4.9
1,396 Reviews

5021 New York 17M

New Hampton, NY

10958

Directions

By Type

Showing 1,396 reviews

March 22, 2021

Poor customer service. Service advisor was very rude. Aren’t you supposed to make money for Toyota and not insult your customers? Aren’t you supposed to help and build a relationship with your customers More

by reycastillo490
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Klint
March 21, 2021

I have been dealing with Johnston's for my last 6 cars and the experience has always been outstanding. Marc B improved on that view. More

by Bruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Johnston, Dan Rosenblum, Marc Binford
February 28, 2021

Thanks to my salesman Travis for hard work and motivation for helping me trade in my sporty honda civic to to my safe mommy rav4. More

by Vbrianna68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Aurora
February 11, 2021

Brian was excellent. He answered all my questions and explained the features the truck had that I was purchasing. He is super passionate about what he does and it shows! More

by liz
Recommend Dealer
Yes
Employees Worked With
Brian Ruperti
February 07, 2021

Going to Toyota was the best car buying experience I have ever had. Everyone I dealt with when I first walked in was friendly, patient, pleasant and professional. I worked with Kelvin Guyadeen. He was pleasa More

by Chris S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Guyadeen, Dan Rosenblum, Danny Aurora
February 04, 2021

They were fantastic! I received an amazing deal on a brand new van and everyone was so accommodating. I will never go anywhere else! Paul’s service was second to none and I will be back for my next purc More

by Nicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Balezski, Kelvin Guyadeen, Danny Aurora
January 30, 2021

I only have the highest praise for the team at Johnstons -- especially Kelvin Guyadeen and Dan Rosenblum. Both are true professionals and incredibly conscientious. I bought the 2021 Rav4 Prime, which is a More

by Mark I
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Guyadeen, Dan Rosenblum
January 23, 2021

I worked with Brian in sales and Danny in finance . Brian was awesome to work with . He gave extensive knowledge of the vehicle I was purchasing and didn’t make me feel pressured about anything . Hi More

by ZHart89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Ruperti, Danny Aurora
January 23, 2021

Bridget was awesome. I have had my car a few days and she is still responding to my questions which I appreciate. To me customer service is very important and she has certainly displayed that in her attentio More

by lynellealessi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon, Bridget Krol
January 21, 2021

I had the pleasure of working with Kelvin and Dan while purchasing my new van. Upon arrival, Kelvin was very welcoming, he helped me choose the van I wanted within just a few minutes! Upon our return kelvi More

by Brittany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Guyadeen, Dan Rosenblum
...
24
...