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Johnstons Toyota
New Hampton, NY
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Poor customer service. Service advisor was very rude. Aren’t you supposed to make money for Toyota and not insult your customers? Aren’t you supposed to help and build a relationship with your customers Aren’t you supposed to make money for Toyota and not insult your customers? Aren’t you supposed to help and build a relationship with your customers so they they can trust your brand and that their vehicles are I. Good hands? More
I have been dealing with Johnston's for my last 6 cars and the experience has always been outstanding. Marc B improved on that view. and the experience has always been outstanding. Marc B improved on that view. More
Brian was excellent. He answered all my questions and explained the features the truck had that I was purchasing. He is super passionate about what he does and it shows! explained the features the truck had that I was purchasing. He is super passionate about what he does and it shows! More
Going to Toyota was the best car buying experience I have ever had. Everyone I dealt with when I first walked in was friendly, patient, pleasant and professional. I worked with Kelvin Guyadeen. He was pleasa ever had. Everyone I dealt with when I first walked in was friendly, patient, pleasant and professional. I worked with Kelvin Guyadeen. He was pleasant and professional. They took care of all the DMV paperwork and called to get my insurance set up for me. Kelvin went the extra mile to make sure everything was good to go and top notch. Daniel Rosenblum and Daniel Aurora were pleasant and professional as well. If you want to have an awesome experience buying a car you need to come to Toyota. If and when I am need of another car I will be coming back to Toyota no doubt about that. If I know of anyone who needs a car I am highly recommending they visit Toyota as well. More
They were fantastic! I received an amazing deal on a brand new van and everyone was so accommodating. I will never go anywhere else! Paul’s service was second to none and I will be back for my next purc brand new van and everyone was so accommodating. I will never go anywhere else! Paul’s service was second to none and I will be back for my next purchase! More
I only have the highest praise for the team at Johnstons -- especially Kelvin Guyadeen and Dan Rosenblum. Both are true professionals and incredibly conscientious. I bought the 2021 Rav4 Prime, which is a -- especially Kelvin Guyadeen and Dan Rosenblum. Both are true professionals and incredibly conscientious. I bought the 2021 Rav4 Prime, which is a great car -- and hopefully there will be even more EV options in the future offered by Toyota. I will add that I met the owner John Jardine a few years ago and could tell immediately how he cultivated the warm culture at the dealership. More
I worked with Brian in sales and Danny in finance . Brian was awesome to work with . He gave extensive knowledge of the vehicle I was purchasing and didn’t make me feel pressured about anything . Hi Brian was awesome to work with . He gave extensive knowledge of the vehicle I was purchasing and didn’t make me feel pressured about anything . His enthusiasm for the vehicle I was purchasing , accompanied by the knowledge he had about the vehicle , was what made him stand out as an excellent salesman . Danny was thorough in everything and explained everything in simple terms . 10/10 would recommend these guys at Johnstons Toyota to any of my friend or family More
Bridget was awesome. I have had my car a few days and she is still responding to my questions which I appreciate. To me customer service is very important and she has certainly displayed that in her attentio is still responding to my questions which I appreciate. To me customer service is very important and she has certainly displayed that in her attention to detail. More
I had the pleasure of working with Kelvin and Dan while purchasing my new van. Upon arrival, Kelvin was very welcoming, he helped me choose the van I wanted within just a few minutes! Upon our return kelvi purchasing my new van. Upon arrival, Kelvin was very welcoming, he helped me choose the van I wanted within just a few minutes! Upon our return kelvin ensured our van was ready for pickup and, again, we were met with his very welcoming attitude! Dan was also fantastic! He had all of our paperwork ready to be signed so we could leave ASAP. He also had an extremely friendly personality! More