Johnstons Toyota

very efficient service in & out at a very satisfactory time, no need for an appointment walk in welcomed, waiting area very pleasant to wait for your vehicle. satisfactory time, no need for an appointment walk in welcomed, waiting area very pleasant to wait for your vehicle. More

I purchased my 2002 Camry from Johnstons Toyota, and plan to purchase my retirement car from them as well. I am extremely pleased with the service I receive at Johnstons Toyota, for the following reasons: to purchase my retirement car from them as well. I am extremely pleased with the service I receive at Johnstons Toyota, for the following reasons: 1) I TRUST their recommendations, service-wise, for my car when I take my vehicle there for oil changes, or any repairs on my Toyota. I don't feel like they are taking advantage of me, nor do I feel like they over-charge or victimize me by making-up problems with the car, just to make a profit. Because of their integrity, professionalism, and accurate mechanical skills, I travel from Brooklyn, NY, to Middletown, NY, for everything my car needs, whether it's an oil change, inspection, and/or regular preventive maintenance. My decision to stick with Johnston is as a result of my satisfaction with them, especially after visiting other Toyota dealerships in Brooklyn, NY, & Queens NY. 2) They respect your time. You get in and out within a reasonable amount of time; as opposed to spending all day, or most of your day in a waiting room. 3) Without even trying, Johnstons Toyota, has won me over as a customer for life!! More

From our first discussion with Kelvin, we felt very From our first discussion with Kelvin, we felt very comforatble working with him. He listened to our needs, and did not take a hard-sell approach. From our first discussion with Kelvin, we felt very comforatble working with him. He listened to our needs, and did not take a hard-sell approach. We would definitely seek him out when we are in the market for our next vehicle. I will also offer a suggestion. I had called the day prior to our second visit and expressed an interest in 4 vehicles, indicating the time my wife and I would be in to see them. Upon our arrival, the status and location of 2 of the vehicles was in question. So a bit more preparation would have been nice. On a strongly positive note, I called the day prior to our 3rd visit and indicated a vehicle stock number we had an interest in. Kelvin took the intiative to retrieve this vehicle from another location an hour away. This vehicle was waiting for us when we arrived and the one we ultimately purchased. More

The employees at this dealership were extremely welcoming and very personable. I had issues with the financial aspect of getting the car I wanted. Paul did everything he could to help me finance the car. He and very personable. I had issues with the financial aspect of getting the car I wanted. Paul did everything he could to help me finance the car. He called me multiple times after leaving the dealership with different options he came up with, which eventually resulted in me having the car of my dreams. Chris was extremely personable and is great at his job. Although issues with the insurance company both made us a tad frustrated, he found humor in it and kept the smile on his face. Overall I'm extremely happy with my decision of taking my business to this dealership. The pre-owned inventory is full of beautiful cars that are above ordinary. I will definitely be referring others to this dealership and will go back to them when I want something new. More

I got the best pricing, best service and the best overall experience. I have been to many other dealers and Johnston is the best for sales and service. experience. I have been to many other dealers and Johnston is the best for sales and service. More

A very open non-confrontational process{ unlike experiences elsewhere }that removes the stress of buying a new car and trading in a used car. Sales personnel are keen to ensure that the transactio experiences elsewhere }that removes the stress of buying a new car and trading in a used car. Sales personnel are keen to ensure that the transaction runs smoothly and the overall "feel " of the dealership is user-friendly. More

Johnston's Toyota in Middletown, NY is a high quality service organization focused on the needs of theier customers. When I purchased my first toyota at Johnston's, they sold me a car that met my needs service organization focused on the needs of theier customers. When I purchased my first toyota at Johnston's, they sold me a car that met my needs and not their sales guidelines. I've never forgotten that experience. Since my purchase, I have only had my car be serviced by Johnston's. The people are friendly, easy to talk to, and are attentive to the needs and safety of their customers. I would recommend Johnston's Toyota to anyone interested in purchasing a high quality automobile from a reputable dealership. Very truly yours, Bruce Marley More

Chris, was execellent he knows his stuff and was very helpful I would recomend him any time, and my next car will be from you. helpful I would recomend him any time, and my next car will be from you. More

Over all the service at Johnstons is good. i purched my car there and most of the service that I can afford to do there I have it done. car there and most of the service that I can afford to do there I have it done. More

The people at Johnston treat you like family. They really care and stand behind their word. The satisfaction one feels is tremendous,you leave and you really feel you were taken of. I recommend Johnston Toy care and stand behind their word. The satisfaction one feels is tremendous,you leave and you really feel you were taken of. I recommend Johnston Toyota to my whole family and friends.I have owned Toyota cars most of my life. More