Johnstons Toyota
New Hampton, NY
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I have been a Johnsons Toyota customer for many years now... I believe I've owned about 12 toyotas, 5 of them being 4-runners. All the vehicles ran / run great for well past 150,000 miles each. Howev now... I believe I've owned about 12 toyotas, 5 of them being 4-runners. All the vehicles ran / run great for well past 150,000 miles each. However the reason I go to Johnson's, and don't even bother shopping around, is the service department. They have always, from the beginning, given me outstanding service each time I've had any services performed there. (I have all my service performed there). They are honest, the pricing is reasonable, and the integrity top notch. The manager, Peter Sherry, (used to be a mechanic when I started at Johnsons) always takes the time to say hi and make sure my vehicle is getting proper attention. Additionally they don't try and sell me things I don't need. They do the service that I request, and only suggest additional service items if they are critical (Like when I need an inspection and don't realise it,etc). Between the Toyota product, and the Johnson's service department, I will always buy and service my vehicles at Johnsons. More
The dealership does the work in a timely and courteous manner. The expected time to finish the work is usually accurately described. The waiting area is comfortable and children are welcome. manner. The expected time to finish the work is usually accurately described. The waiting area is comfortable and children are welcome. More
The entire team was great to work with. The car lived up to its advertising. They spent 4 hours with us from test driving various cars, handling the financing, working with our insurance company and working to its advertising. They spent 4 hours with us from test driving various cars, handling the financing, working with our insurance company and working through the motor vehicle registration process. I had a nightmarish ordeal with a previous Toyota dealership so it was refreshing to have a pleasant experience and walk away with the intended car. The staff was very friendly, helpful and patient throughout the whole process (without being high pressured). More
They are very knowledgeable and professional. My husband used to take care of our vehicle maintenance and after he passed away I was very pleased with Johnstons Toyota's expertise. They explain everythin used to take care of our vehicle maintenance and after he passed away I was very pleased with Johnstons Toyota's expertise. They explain everything to me and help me very much. I look forward to getting my car serviced - you are visiting old friends. More
The staff at Johnsons Toyota of Monticello are unfailingly courteous, helpful, knowlegeable, and skilled. We have the greatest confidence in the staff of Johnsons Toyota: their sales staff as we unfailingly courteous, helpful, knowlegeable, and skilled. We have the greatest confidence in the staff of Johnsons Toyota: their sales staff as well as service and office staff. A very professional organization that is definitely consumer focused and customer friendly. More
I have purchased 4 Toyotas from Johnstons throughout the years, their service departments professional manner is what keeps me purchasing a great product. I certainly anticipate being a customer for years t years, their service departments professional manner is what keeps me purchasing a great product. I certainly anticipate being a customer for years to come. More
My husband and I appreciate the information and knowledge we receive from the dealer's. They are very informative and give us good feedback. They are never pushy. Always pleasant. We have enjoyed our Camry' we receive from the dealer's. They are very informative and give us good feedback. They are never pushy. Always pleasant. We have enjoyed our Camry's and will probably purchase another one. Thank you. Cathy and Mike Wood More
Great service, great price, reliable work, timely service in and out. I don't have towaste a whole day for service. Highly recommend. Will go to them when trade time comes in and out. I don't have towaste a whole day for service. Highly recommend. Will go to them when trade time comes More
Everyone at the dealership is very friendly and helpful. From the time you walk in the door everyone says hello and asks how you are doing. It doesn't matter whether you are just looking or serious about b From the time you walk in the door everyone says hello and asks how you are doing. It doesn't matter whether you are just looking or serious about buying everyone is still very friendly and helpful. The people are very knowledgeable about their product. They go over he vechile and answer all questions asked. Even if you don't remember something they will to over it again. They also go over everything when you pick up the vechile. Very detailed which makes you feel comfortable. The service and parts departments operates the same way. They are very helpful and try to get what you need taken care of quickly. If a delay occurs they keep you informed of what is going on. This is our third purchase and will go back again and again. We also have reccomended them to other family members. More
This is the third car I purchased from Johnstons Toyota - I've been very happy with each transaction. The trade in values have always been fair and they are extremely accomodating and helpful. They have ma I've been very happy with each transaction. The trade in values have always been fair and they are extremely accomodating and helpful. They have made buying both new and certified used cars a quick, easy and convenient experience. More