Johnstons Toyota
New Hampton, NY
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I have purchased several automobiles over the last ten+ years from Johnstons Toyota and have always been satisfied with the price, service and friendliness of everyone I have ever been in contact with -- b years from Johnstons Toyota and have always been satisfied with the price, service and friendliness of everyone I have ever been in contact with -- both in the Sales Department and Service Department. More
I don't usually fill out surveys but I feel that purchasing a car is such a huge decision in a family, it is worth my time. I never at any time felt any pressure from anyone in the dealership (whic purchasing a car is such a huge decision in a family, it is worth my time. I never at any time felt any pressure from anyone in the dealership (which surprised me). At all times my husband and I were listened to and all questions were completely answered honestly. Our experience at Johnsons Toyota was absolutley wonderful and I will recomend the dealership and Jamey, our salesman. Thanks again for a very positive experience. It was stress free and we appreciate it! More
it was a pleasure buying a car from johnstons Toyota. I would recommend them to friends and relatives who are looking to purchase a toyota would recommend them to friends and relatives who are looking to purchase a toyota More
They explain what work has to be done before doing it . Their waiting room makes you very comfortable while waiting for your car I would highly recommend them to my friends and family Their waiting room makes you very comfortable while waiting for your car I would highly recommend them to my friends and family More
I have had my Corolla serviced for 8 years. I can't remember a service writer [beginning with Tom Morehouse] who did anything but help. I'm allergic to waiting but these guys made it better. They wer remember a service writer [beginning with Tom Morehouse] who did anything but help. I'm allergic to waiting but these guys made it better. They were always understanding and helpful. My recent sales experience was very good,as I indicated. And 4 days in, I'm enjoying my Prius. Would I recommend Johnstons? I have, repeatedly. More
I have been a Johnsons Toyota customer for many years now... I believe I've owned about 12 toyotas, 5 of them being 4-runners. All the vehicles ran / run great for well past 150,000 miles each. Howev now... I believe I've owned about 12 toyotas, 5 of them being 4-runners. All the vehicles ran / run great for well past 150,000 miles each. However the reason I go to Johnson's, and don't even bother shopping around, is the service department. They have always, from the beginning, given me outstanding service each time I've had any services performed there. (I have all my service performed there). They are honest, the pricing is reasonable, and the integrity top notch. The manager, Peter Sherry, (used to be a mechanic when I started at Johnsons) always takes the time to say hi and make sure my vehicle is getting proper attention. Additionally they don't try and sell me things I don't need. They do the service that I request, and only suggest additional service items if they are critical (Like when I need an inspection and don't realise it,etc). Between the Toyota product, and the Johnson's service department, I will always buy and service my vehicles at Johnsons. More
The dealership does the work in a timely and courteous manner. The expected time to finish the work is usually accurately described. The waiting area is comfortable and children are welcome. manner. The expected time to finish the work is usually accurately described. The waiting area is comfortable and children are welcome. More
The entire team was great to work with. The car lived up to its advertising. They spent 4 hours with us from test driving various cars, handling the financing, working with our insurance company and working to its advertising. They spent 4 hours with us from test driving various cars, handling the financing, working with our insurance company and working through the motor vehicle registration process. I had a nightmarish ordeal with a previous Toyota dealership so it was refreshing to have a pleasant experience and walk away with the intended car. The staff was very friendly, helpful and patient throughout the whole process (without being high pressured). More
They are very knowledgeable and professional. My husband used to take care of our vehicle maintenance and after he passed away I was very pleased with Johnstons Toyota's expertise. They explain everythin used to take care of our vehicle maintenance and after he passed away I was very pleased with Johnstons Toyota's expertise. They explain everything to me and help me very much. I look forward to getting my car serviced - you are visiting old friends. More
The staff at Johnsons Toyota of Monticello are unfailingly courteous, helpful, knowlegeable, and skilled. We have the greatest confidence in the staff of Johnsons Toyota: their sales staff as we unfailingly courteous, helpful, knowlegeable, and skilled. We have the greatest confidence in the staff of Johnsons Toyota: their sales staff as well as service and office staff. A very professional organization that is definitely consumer focused and customer friendly. More