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Johnstons Toyota

New Hampton, NY

4.9
1,392 Reviews

5021 New York 17M

New Hampton, NY

10958

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Showing 1,392 reviews

August 11, 2011

Ryan and Julie (both is the service dept.)could not have treated me any better...fantastic customer care provided. Carefully explained work needed and why. Also provided a review of suggested future needs. More

by SupraTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan & Julie in Service, Kevin - technician
August 11, 2011

overall positive experience buying a used car, courteous sales help, quick financing, dealer prep of vehicle. very rewarding experience not usually associated with buying a car More

by top498y
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sean mcgarvey
August 09, 2011

I say a Toyota Echo listed on their(Johnstons Toyota) website, so decide to drive to dealership. Jamie (Sales) introduced himself and immediately helped me with the Echo. He answered my questions and wa More

by habs0721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie (Sales), Paul and Bill (Finance)
August 09, 2011

All of the staff are pleasant and accommodating. The work is always excellent. We know that we can trust Johnston's Toyota to do all work needed, but never recommend anything unnecessary. They are reg More

by Susy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryce?
August 05, 2011

Staff was helpful, knowledgable, accomodating, available, professional. They explained everything clearly, and worked with us to get us the options that we wanted at a fair price. More

by brucefi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Joseph
August 05, 2011

Overall the experience with Johnstons Toyota was very positive. It is my second car I purchased from this dealership in the past year. Customer service is excellent as well as the ability to discuss opti More

by Gerow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Lounsberry, AJ Rumsey
August 04, 2011

I would recommend, and have recommended this dealership to family and friends as they are very professional, and make you feel comfortable throughout the entire buying process. This was our third Toyota f More

by frankbets
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
chris, kevin, paul
August 03, 2011

This was my very first new car. I started out at another Toyota dealership and they made me want to give up completly. It was a terrible experience. Then when as soon as I walked into Johnstons Toyota it wa More

by aly1991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David and Paul
August 01, 2011

The issues I that I've experienced with my vehicle have been dealt with accordingly, as to the point of driving the car with and without me. The problems were addressed and resolved in a timely and profess More

by TONY811
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Dolan, Kevin (tech)
July 30, 2011

I found all the personnel very courteous to deal with. I found all the personnel very courteous to deal with. They, especially Kevin, helped me in deciding what kind of car and color to buy. I'm hap More

by Patricia Darcy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
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