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Johnstons Toyota

New Hampton, NY

4.9
1,387 Reviews

5021 New York 17M

New Hampton, NY

10958

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Showing 1,387 reviews

August 05, 2011

Overall the experience with Johnstons Toyota was very positive. It is my second car I purchased from this dealership in the past year. Customer service is excellent as well as the ability to discuss opti More

by Gerow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Lounsberry, AJ Rumsey
August 04, 2011

I would recommend, and have recommended this dealership to family and friends as they are very professional, and make you feel comfortable throughout the entire buying process. This was our third Toyota f More

by frankbets
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
chris, kevin, paul
August 03, 2011

This was my very first new car. I started out at another Toyota dealership and they made me want to give up completly. It was a terrible experience. Then when as soon as I walked into Johnstons Toyota it wa More

by aly1991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David and Paul
August 01, 2011

The issues I that I've experienced with my vehicle have been dealt with accordingly, as to the point of driving the car with and without me. The problems were addressed and resolved in a timely and profess More

by TONY811
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Dolan, Kevin (tech)
July 30, 2011

I found all the personnel very courteous to deal with. I found all the personnel very courteous to deal with. They, especially Kevin, helped me in deciding what kind of car and color to buy. I'm hap More

by Patricia Darcy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
July 30, 2011

I have purchased several automobiles over the last ten+ years from Johnstons Toyota and have always been satisfied with the price, service and friendliness of everyone I have ever been in contact with -- b More

by UJJO1075
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Lee
July 26, 2011

I don't usually fill out surveys but I feel that purchasing a car is such a huge decision in a family, it is worth my time. I never at any time felt any pressure from anyone in the dealership (whic More

by Hollyp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
July 25, 2011

it was a pleasure buying a car from johnstons Toyota. I would recommend them to friends and relatives who are looking to purchase a toyota More

by june251994
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Doremus and Skip Eubanks
July 25, 2011

They explain what work has to be done before doing it . Their waiting room makes you very comfortable while waiting for your car I would highly recommend them to my friends and family More

by Irisbobi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike plankett
July 22, 2011

I have had my Corolla serviced for 8 years. I can't remember a service writer [beginning with Tom Morehouse] who did anything but help. I'm allergic to waiting but these guys made it better. They wer More

by priapus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ryan and Blair in Svc - Chris rental - J. Ezra, sales
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