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Johnstons Toyota

New Hampton, NY

4.9
1,387 Reviews

5021 New York 17M

New Hampton, NY

10958

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Showing 1,387 reviews

September 20, 2011

Easy to get an appointment and they work quickly. I'm treated with respect and all of my questions were answered to my satisfaction. Will definitely use Johnston's Toyota to service my car--I trust them More

by joebon56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
September 19, 2011

I have been a customer of Johnston's Toyota for at almost 20 years - two Toyotas. I love my Corolla and I appreciate the service I receive at Johnston's. I want to drive the car for many more years, and I More

by foglia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
September 13, 2011

I have been coming to Johnston's since 1990. I have a good relationship with the service advisors over the years. I've never had a bad experiece with the service department. They answer any questions th More

by YANK10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RYAN DOLAN
September 12, 2011

Tom and I lost our cars to Hurricane Irene. We replaced them with the exact same cars for the monthyly payments we told Kelvin we could afford.Kelviin gave included a full tank of gas and rain guards for b More

by pat cooney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Joseph and AJ ?
September 12, 2011

I have consistently had timely and professional service from these people at Johnston's Toyota. You can have a good product but it is only GOOD people who will keep you coming back. Nothing is perfect but More

by M Brescia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie, Ryan Michael Northrip
September 12, 2011

The moment I drove into the service area I was immediately greeted with a smile and friendly hello. My paperwork was all in order and I was sent to see the service representative, Blair, who took More

by lencat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
blair
September 06, 2011

Friendly and knowledgeable people. They explain everything in detail and do excellent work. I trust their judgement and have not had a problem with the quality of work performed. More

by Tobyterranova
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natalie
August 31, 2011

I got my first Camry in 2003 and it was a used sales car with about 30,000 miles on it. I drove it for 326,000 miles on it before the transmission went bad. It was going to cost $4,000 to repair it so I d More

by gaudreau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
aj rumsey
August 25, 2011

The car was serviced quickly and professionally. As always it was a pleasant experience. The facilities for waiting are very nice. I was told what was done and why. More

by dembies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Plunkett
August 23, 2011

Great staff memders. I have not had a bad encounter with Great staff memders. I have not had a bad encounter with any person working at Toyota. Suggestion: Consider providing a vehicle [free]to clients whe More

by graugstin
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natalie
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