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Johnstons Toyota

New Hampton, NY

4.9
1,393 Reviews

5021 New York 17M

New Hampton, NY

10958

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Showing 1,393 reviews

October 12, 2011

Purchased a certified pre-owned 2008 Tundra. Within one year of purchase, developed a rust issue in the pick up bed. Side panels are now beginning to rust. Service manager, Peter Sherry, passed accountab More

by gconnelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Sherry
October 11, 2011

All the folks were most friendly, not your typical car salesperson and did almost exactly what we asked for when purchasing the vehicle. I would definitely recommend Johnston's. More

by nozelman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Valdivieso
October 10, 2011

The employees went above and beyond to get me in the car I wanted , I picked out my car on Tuesday and I was able to pick it up Thursday night . More

by elanfan2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kelvin joseph skip eubanks
September 24, 2011

This is a great place. They are always patience explaining everything (sometimes multiple times ;) ) I would definetly recomend this place. Very good customer service, very good auto care service. More

by pine76apple
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
September 24, 2011

Very friendly, straight forward business transaction, no games. Price was great less than the book value so no place for negotiation. Offers great deals with warranties and services. Love this place, even t More

by Brikena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chriss, Skip
September 20, 2011

The Salespeople and staff at Johnstons Toyota were excellent to work with. After losing 5 cars in the flood from hurricane Irene, Drew and Ken worked with us to find cars that would fit into our budg More

by pjdowling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Lounsbury
September 20, 2011

Easy to get an appointment and they work quickly. I'm treated with respect and all of my questions were answered to my satisfaction. Will definitely use Johnston's Toyota to service my car--I trust them More

by joebon56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
September 19, 2011

I have been a customer of Johnston's Toyota for at almost 20 years - two Toyotas. I love my Corolla and I appreciate the service I receive at Johnston's. I want to drive the car for many more years, and I More

by foglia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
September 13, 2011

I have been coming to Johnston's since 1990. I have a good relationship with the service advisors over the years. I've never had a bad experiece with the service department. They answer any questions th More

by YANK10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RYAN DOLAN
September 12, 2011

Tom and I lost our cars to Hurricane Irene. We replaced them with the exact same cars for the monthyly payments we told Kelvin we could afford.Kelviin gave included a full tank of gas and rain guards for b More

by pat cooney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Joseph and AJ ?
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