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Johnstons Toyota

New Hampton, NY

4.9
1,387 Reviews

5021 New York 17M

New Hampton, NY

10958

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Showing 1,387 reviews

October 17, 2011

All serivce staff were extremely friendly and helpful. Used them for service and from appointment setup too actual appointment everyone and everything was great. I had gotten their half-hour early and the More

by astras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't recall actual names, secretary, mechanic
October 14, 2011

I've always had my Yaris serviced at Johnston's because of the excellent customor service I receive. They service my car in a timely manner (which means I don't have to wait around) They treat their custo More

by francesca995
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather that made my appointment was excellent.
October 13, 2011

Each and every employee I have dealt with at johnstons Toyota has been exceptionally helpful and extremely courteous. Kelvin who arranged trading in my car went above and beyond. It is an absolute pleasur More

by mbp8161
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
October 13, 2011

Salesman Drew has known my family for years and Johnstons Toyota has given our family the quality of service I expect from a car dealer. The right at the right price. More

by metro134
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew
October 12, 2011

Purchased a certified pre-owned 2008 Tundra. Within one year of purchase, developed a rust issue in the pick up bed. Side panels are now beginning to rust. Service manager, Peter Sherry, passed accountab More

by gconnelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Sherry
October 11, 2011

All the folks were most friendly, not your typical car salesperson and did almost exactly what we asked for when purchasing the vehicle. I would definitely recommend Johnston's. More

by nozelman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Valdivieso
October 10, 2011

The employees went above and beyond to get me in the car I wanted , I picked out my car on Tuesday and I was able to pick it up Thursday night . More

by elanfan2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kelvin joseph skip eubanks
September 24, 2011

Very friendly, straight forward business transaction, no games. Price was great less than the book value so no place for negotiation. Offers great deals with warranties and services. Love this place, even t More

by Brikena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chriss, Skip
September 24, 2011

This is a great place. They are always patience explaining everything (sometimes multiple times ;) ) I would definetly recomend this place. Very good customer service, very good auto care service. More

by pine76apple
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
September 20, 2011

The Salespeople and staff at Johnstons Toyota were excellent to work with. After losing 5 cars in the flood from hurricane Irene, Drew and Ken worked with us to find cars that would fit into our budg More

by pjdowling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Lounsbury
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