Back

Johnstons Toyota

New Hampton, NY

4.8
1,371 Reviews

5021 New York 17M

New Hampton, NY

10958

Directions

By Type

Showing 1,371 reviews

September 06, 2011

Friendly and knowledgeable people. They explain everything in detail and do excellent work. I trust their judgement and have not had a problem with the quality of work performed. More

by Tobyterranova
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natalie
August 31, 2011

I got my first Camry in 2003 and it was a used sales car with about 30,000 miles on it. I drove it for 326,000 miles on it before the transmission went bad. It was going to cost $4,000 to repair it so I d More

by gaudreau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
aj rumsey
August 25, 2011

The car was serviced quickly and professionally. As always it was a pleasant experience. The facilities for waiting are very nice. I was told what was done and why. More

by dembies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Plunkett
August 23, 2011

Great staff memders. I have not had a bad encounter with Great staff memders. I have not had a bad encounter with any person working at Toyota. Suggestion: Consider providing a vehicle [free]to clients whe More

by graugstin
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natalie
August 22, 2011

I have rate this because I had a good service and end up going with the right car. They were friendly and every work was well said. I'm glad Mr Jaime Mucia took care of us he was really helpful. More

by gualk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime murcia
August 19, 2011

The service was prompt! The Staff is always very friendly! I love having the computers in the waiting room! It makes the time go by quickly! More

by dmp722
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
August 18, 2011

From the moment I arrived for my service appointment, Brian immediately took care of me and while my car was being serviced he took to the time to give me answers concerning fuel additives an their effec More

by kenteriv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
August 15, 2011

I called Johnston’s Toyota for Service on 8/16 at 10:30am. Nicole & Julie set me up with an appointment at 11:30am for a full tune up. When I arrived I was wonderfully greeted and passed to Blair. Bl More

by Gabe9ner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole, Julie & Blair
August 12, 2011

I have been with Johnston's Toyota / Scion since 2004 when I bought my brand new Prius and I have had nothing but courteous and fast service. I feel they know me and my car when I arrive and will work w More

by Firefox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
August 11, 2011

Ryan and Julie (both is the service dept.)could not have treated me any better...fantastic customer care provided. Carefully explained work needed and why. Also provided a review of suggested future needs. More

by SupraTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan & Julie in Service, Kevin - technician
...
133
...