Johnstons Toyota

Over the past 10 years I have purchased 3 vehicles from Over the past 10 years I have purchased 3 vehicles from Johnston's. In my most recent purchase, I dealt with Jamie, and found him to be most pleasant Over the past 10 years I have purchased 3 vehicles from Johnston's. In my most recent purchase, I dealt with Jamie, and found him to be most pleasant and accommodating. He worked with me to get the right car for my needs at a great price. While waiting for financing to come through, he followed up with phone calls, and when it came time to pick up the car, he spent time with me going over all the details of the car. He even set up the bluetooth device for me. When I expressed that the mats weren't the color I chose, he replaced them for me on the spot.He didn't let me leave until all my questions were answered and I was completely satisfied. He made the whole experience a pleasurable one. More

Had a very good experience. Jamie was a real pleasure to work with. Got a deal done fast and was very accommodating to my needs of what I wanted in a car. work with. Got a deal done fast and was very accommodating to my needs of what I wanted in a car. More

This was our second purchase from Johnstons and we will keep coming back! This is one of the few dealerships that don't try to scam you with false advertised prices. They are fair, honest and don't put pre keep coming back! This is one of the few dealerships that don't try to scam you with false advertised prices. They are fair, honest and don't put pressure on you at all! We have never had such a good experience at a dealership. I will recommend them to everyone! They made purchasing a car an absolute pleasure. More

Our family felt comfortable with Salesman, Jamie Murcia Our family felt comfortable with Salesman, Jamie Murcia and Finance Manger, Richard Valentin. Both employees were warm and genuine. Their were Our family felt comfortable with Salesman, Jamie Murcia and Finance Manger, Richard Valentin. Both employees were warm and genuine. Their were patient and answered our questions in a fair and honest way. They offerred their time to answer any questions we my have in the future. We were very happy with the service they gave us and will recommend this Toyota Dealership to family and friends. More

Friendly and attentive service. Did not push. Made me feel welcomed and safe. I would recommend Jamie and Richard to anybody. Whenever I know someone who is looking for a car I will send them to Johnst feel welcomed and safe. I would recommend Jamie and Richard to anybody. Whenever I know someone who is looking for a car I will send them to Johnston's Toyota Scion. More

I was very happy with Jamie Murcia - great asset to Toyota. He was professional, friendly, informative and helpful. After calling Chase Bank for a financing quote, I was going to sign with them, unti Toyota. He was professional, friendly, informative and helpful. After calling Chase Bank for a financing quote, I was going to sign with them, until AJ Rumsey called, researched and found me a better rate! I was also happy with the other young man whom I purchased the rear bumper protector as well as the side protectors for my brand new 2012 Prius IV (DEMO). It was an excellent experience! More

After getting a price on a new Camry from a Prestige Toyota (NJ) we called Johnstons to match price. Over the phone we were told the bring proof of offer and there would be no problem. Upon arriving at Toyota (NJ) we called Johnstons to match price. Over the phone we were told the bring proof of offer and there would be no problem. Upon arriving at dealership the sales person greeted us, showed us a couple of cars that met our criteria and were EXACTLY the same as the one we were quoted on. Salesperson (who was great) goes into office with our documents (proof of other offer) returns within two minutes and tells us no good, the offer won't be matched. Never offers a counter number and shows us the door. Being irate and thinking about the shabby treatment I returned and asked to speak to whoever negated the deal. Out comes a dude saying he is one of the owners (Bob I think)and tells me theres no way he will match the offer and promises that the quote i had in hand will change when I get to other dealer. I complain they wasted my time he tells me it wasn't a waste of time and that I should continue to the Prestige Toyota who made the original offer. Very arrogant. I leave go to Prestige Toyota and buy the new Camry for $140 less than the original quote from them. Heres where it gets better, I was going to trade in a 2007 Toyota that I had purchased from Johnstons Toyota a year and 1/2 ago. They (Prestige) look up the vin# and low and behold it comes up as a Camry LE 4 cyl. instead of the Camry XLE 6 cyl.that Johnstons said it was. I have the original Certified Used Car window sticker stating the facts as I present them and I have a national data printout verifying that the sticker was a complete deception. As a matter of fact there was a XLE logo/emblem pyisically on the Camry itself. At this point my trade in value dropped significantly and I paid too much for the LE that was supposed to be an XLE. I lost on both ends of this deal if i follow through with the trade. Legal action may be in the horizon. Counsel says it maybe fraud, 6 years to act. Five other Toyotas in the last few years not a problem with the other dealerships. Johnstons is making up for them (sarcasm intended). More

They need to develop better methods of providing customer service. This is the first time I have ever had an issue with delivery of a car. service. This is the first time I have ever had an issue with delivery of a car. More

Our overall experience with Johnstons has been excellent. Jamie Murcia bent over backwards to satisfy us and work with us to get a very good deal on a new Sienna. We couldn't be happier! Also, David Vele Jamie Murcia bent over backwards to satisfy us and work with us to get a very good deal on a new Sienna. We couldn't be happier! Also, David Velez helped us with financing and gave us plenty of time to digest all of the information we needed to know. We would highly recommend this dealership and it's employees. More

Would recommend this dealership because of the kindness and helpfulness shown by the staff when I needed to purchase a good used car quickly! THANKS and helpfulness shown by the staff when I needed to purchase a good used car quickly! THANKS More