Johnstons Toyota
New Hampton, NY
Filter Reviews by Keyword
By Type
Showing 1,392 reviews
I'm not a review person, I either write a review for a very good experience or a very bad one. This time I'm writing a review because I can't describe how great was my experience with this dealer. Man very good experience or a very bad one. This time I'm writing a review because I can't describe how great was my experience with this dealer. Manny has been incredible since day one, he spent a lot of time with me, gave me a call as soon as there was an available vehicle that fit my needs, he's been very patience and attentive without being pushy. He took time to explain me all the features of my new vehicle. Luis was able to get me a finance rate even lower than what my personal bank offered me. Also a big kudos to GM Paulie who was able to value my trade more than anybody else. This is my very first Toyota and going forward I'm only going to get Toyota which by the way, it's the only make that doesn't add markup on top of mrsp nowadays. Thanks Johnston, thanks Manny, Luis and Paulie. You guys got me for good! More
Nicole, She was an amazing sales lady. She listen to my needs and was very patience. It’s so nice when you walk into a dealership and they treat you like one of their own. Even the financi She listen to my needs and was very patience. It’s so nice when you walk into a dealership and they treat you like one of their own. Even the financial department, was a great experience as well. Thank you everyone!!!! I love my new car!!! More
As a fist time buyer for a brand new car I walked in confused and not sure where to even go but a few minutes after looking around with my friends I was greeted and asked what I was looking for, I got r confused and not sure where to even go but a few minutes after looking around with my friends I was greeted and asked what I was looking for, I got right to the point of trying to buy a new car and Marc Binford helped me right away. Everything felt so comfortable and easy and they helped me through every step. I wish I could remember the name of the man I spoke to in financing because he was also so helpful and calming throughout the entire prosses. I highly recommend this dealership especially for anyone buying a new car for the first time. Super friendly and easy going, I can't wait to buy another vehicle from them especially if Marc is there and the same charming financial guy is there. More
Been with Johnston Toyota for 30 years at Johnston you are treated like family, and their service is the best lead by Pete sherry are treated like family, and their service is the best lead by Pete sherry More
My 2nd lease with Johnstons Toyota. Seamless process. Big thanks to Kelvin Guyadeen who is a wealth of knowledge! Definitely my go to guy for my next car. Seamless process. Big thanks to Kelvin Guyadeen who is a wealth of knowledge! Definitely my go to guy for my next car. More
Manny was professional and friendly throughout the entire process. He helped me find exactly what I was looking for and was able to answer any questions I had. Louis helped with the insurance efficiently and process. He helped me find exactly what I was looking for and was able to answer any questions I had. Louis helped with the insurance efficiently and got us the best deal available. More
Manny (our sales rep) was awesome and this was by far the quickest and most efficient experience I've had buying a car. At a time when most dealers were charging thousands over MSRP, Johnstons provided MSRP quickest and most efficient experience I've had buying a car. At a time when most dealers were charging thousands over MSRP, Johnstons provided MSRP for local customers, and told me so over the phone. None of this "come on in and we'll see what we can do" nonsense. Easy decision for me when shopping for a new Highlander. They also gave me a great trade-in deal on my Sienna, even though it was 8 years old with 150K miles on it. Finance department was excellent. Manny went above and beyond, and was always available for questions and requests during the month in which we waited for the vehicle to arrive. Johnstons is not my closest dealer, but based on my experience plus the free oil changes / tire rotations for the first 25,000 miles, I will be returning there for all my service needs. And they have super tasty vanilla cappuccino! More
This was the fastest and easiest car purchase I have experienced. Erica was very knowledgeable about the car I was buying. She was upfront and honest on the car and price and stayed in touch with me thr experienced. Erica was very knowledgeable about the car I was buying. She was upfront and honest on the car and price and stayed in touch with me through the whole process. More