
Johnstons Toyota
New Hampton, NY
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Agood car-renting experience! Thank you Jamie for being our salesman. We had a safe and enlightening experience there that day with you. You took your time to explain the the RAV t Thank you Jamie for being our salesman. We had a safe and enlightening experience there that day with you. You took your time to explain the the RAV to me and Joe, and we are just happy for your straight talk-no runarounds or double talking to try and sell us something we didnt want. Joe and Cathy. All our best. More
Outstanding Customer Service Kelvin G. made buying our new Siena an amazingly easy process from the first phone call where he was able to meet an excellent online price to the gre Kelvin G. made buying our new Siena an amazingly easy process from the first phone call where he was able to meet an excellent online price to the great trade in value, to the programming of the blue tooth phone numbers! We are so thankful to Kelvin for making the buying process an outstanding experience. Rich, from finance, also made the financing a breeze, and we loved hearing about his family's trip to Florida in a siena. More
2014 highlander limited hybrid platinum AWSOME all around! Great car, great dealer super great price! Tried to find this suv for 8 months. Finally Johnstons had the ONLY one within a 5 AWSOME all around! Great car, great dealer super great price! Tried to find this suv for 8 months. Finally Johnstons had the ONLY one within a 500 mile radius! They have a great sales specialist named Jamie Murcia. Took 3 hours and gave the complete go over of the vehicle. Very informed. Drew Lounsbury is a very personable manager who is very friendly.This is not a high pressure dealership. Worth the 1 hour drive from Northern New Jersey!!! It looks like I will be purchasing many more for years to come . THANK YOU ALL!!! More
Bought a used car, will be back again. First-time buying experience at this dealership, and it was great. The service was excellent, there was clear communication, and the price was right. First-time buying experience at this dealership, and it was great. The service was excellent, there was clear communication, and the price was right. Jamie Murcia is an excellent salesman, very helpful and welcoming, and he pays attention to details. We will definitely be back for our next car purchase. More
Buying a new car... Actually a great experience! We have been buying and or servicing our Toyotas at Johnstons Toyota in Middletown for over 40 years. We were pleased to find the same friendly, non-p We have been buying and or servicing our Toyotas at Johnstons Toyota in Middletown for over 40 years. We were pleased to find the same friendly, non-pressured approach to buying a car as in the past. Our sales representative, Jaime Murcia, was friendly, knowledgeable, and very helpful assisting us with all the details related to the purchase and delivery of our new car. His sense of humor was also very helpful as last minute details were a priority, not just for us, but for him as well. Dan, in fiance, was very thorough and knowledgeable with his handling of the paperwork. We also met Steve Johnston who made it possible for us to complete all aspects of our purchase at their dealership. Way to go, Johnstons Toyota of Middletown! More
Very nice people but poor service I've used this dealer for two new cars and one pre owned so I know them well There service department is VERY slow! and somewhat incompetent. Recent I've used this dealer for two new cars and one pre owned so I know them well There service department is VERY slow! and somewhat incompetent. Recently when I make a service appointment a sales person calls me Letting me know they see I've set a service appointment and do I want to buy a new car. All I want is service not to be constantly sold. Stay away for this dealer. More
johnstons toyota an excellent experience from the beginning to the end.a large selection of trucks and a super friendly and very helpful staff.Very quick process als an excellent experience from the beginning to the end.a large selection of trucks and a super friendly and very helpful staff.Very quick process also. More
First Services - Excellent I continue to be impressed with the service I receive at Johnstons. The Drive Up service drop off was fast, Carmelo was helpful, I didn't feel rushed. I continue to be impressed with the service I receive at Johnstons. The Drive Up service drop off was fast, Carmelo was helpful, I didn't feel rushed. My first oil change and 1 additional service request was handled quickly and beyond my expectations. Excellent Job Johnstons... You're 'nailing' customer service in my view and I'm talking to people about. See you soon. More
Fantastic Experience Purchasing my vehicle through Johnstons Toyota Scion was truly the best car buying experience I have had. Jamie Murcia was easy going and I felt no p Purchasing my vehicle through Johnstons Toyota Scion was truly the best car buying experience I have had. Jamie Murcia was easy going and I felt no pressure and very comfortable during the buying process. I would definitely recommend them and Jaimie to others as well as returning to them in the future. More
prius purchase This is my third new car purchase from Johnstons, 08 & 011 Scion XB and now an 014 Prius. This vehicle and the 011 were purchased with Jamie Murcia as This is my third new car purchase from Johnstons, 08 & 011 Scion XB and now an 014 Prius. This vehicle and the 011 were purchased with Jamie Murcia as my sales consultant. Each purchase has been a pleasant experience with no pressure, no running back & forth to the "Boss". Each time I received a more than fair trade-in value and fair bottom line. I am an out-of-state buyer and was not socked with excessive document fees and transfer costs. Mr. Murcia each time has been easy to talk to and courteous. If my first experience at Johnstons had not been a good one, I would not have traveled 140 miles round trip for a second and third purchase. In this purchase I dealt with Finance Manager Lynn Desmond. Mr. Desmond was also very good to deal with and not forcing any extra costs on the deal. More