Johnstons Toyota

My buying experience with Jonstons was excellent. From the internet search to the final sale. My sales associate was Karen Desmond. She was quick to reply on my search and handled the whole sales experie the internet search to the final sale. My sales associate was Karen Desmond. She was quick to reply on my search and handled the whole sales experience perfectly. Karen is very knowledgeable about all vehicles not just Toyota, which helped me with comparisons and eventually the final decision. I am a 3 time buyer and will definitely return to visit Karen and Johnstons again. Sal M. More

This was by far the best car buying experience we have had. The price was what we wanted, trade in value was excellent. Jamie was personable, knowledgeable and professional. He took us through all aspects had. The price was what we wanted, trade in value was excellent. Jamie was personable, knowledgeable and professional. He took us through all aspects of the vehicle and being new to the keyless start and the navigation system this was a huge help. Lynn took us through the finance piece explaining in detail each step and and answering any questions we had. More

This is my second vehicle from Johnstons and I'm just as happy this time as I was last time. I will not go to another dealership because it seems like after the papers are signed you turn invisible. Not as happy this time as I was last time. I will not go to another dealership because it seems like after the papers are signed you turn invisible. Not so at Johnstons. I always feel welcome and satisfied before and after my purchase. Thank you to the entire staff. More

After a bad experience with Toyota of Newton, NJ, we came home and called Johnstons. I spoke to Michelle their customer relations person who gave me their holiday hours. She asked if I wanted to make an appo home and called Johnstons. I spoke to Michelle their customer relations person who gave me their holiday hours. She asked if I wanted to make an appointment and since that seemed to be the problem at Newton I said NO. She told us to just come in and ask for her and we would be taken care of. We were greeted at the door by Kelvin Joseph and Michelle who just happened to be walking past us. We sat down with Kelvin who is a wonderful person . He was professional abut still very friendly and treated us like we were family. Within 15 minutes our trade-in was being road tested and things moved smoothly from there. I walk with a walker and my comfort, as well as my husbands, was constantly being looked after. The financial gentleman, David, was so helpful and we had all up front paperwork completed in no time. The next day David called me twice and because of a snow threat had no problem moving our pickup day up. We went to pick up our vehicle today and it was a repeat of the same wonderful treatment. I would recommend Johnstons to anyone and everyone. Look for my review of Toyota of Newton. More

My Husband and I worked with Charlie Sabbatino in Monticello, and he went far beyond expectations to help us find and buy our Camry LE. Charlie was friendly, helpful and concerned that we leave with Monticello, and he went far beyond expectations to help us find and buy our Camry LE. Charlie was friendly, helpful and concerned that we leave with the car of our dreams and after we told him we needed the car immediately for our daughters Thanksgiving dinner he jumped hoops to make sure the car was ready by 5PM same day!!!! Wow! what a wonderful salesman. We want to say thank you Charlie for being such a wonderful Johnstons Toyota Salesman!!!! Thank you for helping us out. Great Dealership and Wonderful Staff! Dan and Bonnie Smith Bethel, NY More

I have avoided purchasing a new car for years. The thought of filling out a loan application at the bank; waiting in line and filling out forms at DMV, and dealing with pushy salesmen, made me cringe. thought of filling out a loan application at the bank; waiting in line and filling out forms at DMV, and dealing with pushy salesmen, made me cringe. I was determined to drive my 2001 Camry until repair costs became too expensive. The day came yesterday. While my car was being diagnosed at Johnston's Toyota Service Department, I walked over to their Sales Department where I met Jamie Murcia. He was friendly and attentive. He asked what I was looking for in a Certified Used car and then brought me out to the lot to search for one. The first car I saw and test drove was a 2009 Camry. The price was within my means and the car was in perfect condition. I decided to purchase it. I was then introduced to David Velez the Financial Manager. He was also friendly and informative. He put my mind at ease as I attempted to juggle figures and warranty options. He helped me make sensible decisions regarding my purchase and payment plan. The best part was all I had to do was sign some papers. The new registration; transfer of license plates, insurance, and loan were all obtained for me. Jamie and David are outstanding and judging my experience with the Service Department Staff, so are the other employees of Johnston's Toyota. I highly recommend them for every automotive need! More

After having a bad experience with another dealership, my experience at Johnstons to be an excellent one today. I would like to thank Jamie Murcia who changed my mind regarding car sales representative. The experience at Johnstons to be an excellent one today. I would like to thank Jamie Murcia who changed my mind regarding car sales representative. The entire staff there was friendly and I felt like I was treated with respect and appreciation. Although they're in business of selling cars, I was comfortable and made at ease throughout the entire process. I left with a car. All my expectations and needs were met during the entire selling process. Thanks Again Toyota. More

Great sales team. They listen to your needs and help you find what you're looking for without any pressure. We looked at botht used and new vehicles before finally settling on a new car (which we leased). find what you're looking for without any pressure. We looked at botht used and new vehicles before finally settling on a new car (which we leased). The process was smooth and painless. More

This is no nonsense Dealer. They Keep in constant contact with me about any problems or scheduled maintenance. I Felt like the saleswoman was my Friend and was looking out for me. I use both locations for se with me about any problems or scheduled maintenance. I Felt like the saleswoman was my Friend and was looking out for me. I use both locations for service and have felt they really care about my car and the service they do. I have 3 cars and As I replace them I look to Karen D to help with my choices. Everyone there is so professional it brings me to respect them as they respect me. More

The salesperson was great, was very helpful, knowledgeable, put me in the right direction of the truck for my needs. Bought a 2012 Tacoma, basic model, fair price. When I received the truck I knowledgeable, put me in the right direction of the truck for my needs. Bought a 2012 Tacoma, basic model, fair price. When I received the truck I found little things that need to be address, an they took care of the issues, right away. Hoping the same will follow during the duration of my ownership of the truck, with this dealership. More