Johnstons Toyota
New Hampton, NY
Filter Reviews by Keyword
By Type
Showing 1,387 reviews
johnstons toyota an excellent experience from the beginning to the end.a large selection of trucks and a super friendly and very helpful staff.Very quick process als an excellent experience from the beginning to the end.a large selection of trucks and a super friendly and very helpful staff.Very quick process also. More
First Services - Excellent I continue to be impressed with the service I receive at Johnstons. The Drive Up service drop off was fast, Carmelo was helpful, I didn't feel rushed. I continue to be impressed with the service I receive at Johnstons. The Drive Up service drop off was fast, Carmelo was helpful, I didn't feel rushed. My first oil change and 1 additional service request was handled quickly and beyond my expectations. Excellent Job Johnstons... You're 'nailing' customer service in my view and I'm talking to people about. See you soon. More
Fantastic Experience Purchasing my vehicle through Johnstons Toyota Scion was truly the best car buying experience I have had. Jamie Murcia was easy going and I felt no p Purchasing my vehicle through Johnstons Toyota Scion was truly the best car buying experience I have had. Jamie Murcia was easy going and I felt no pressure and very comfortable during the buying process. I would definitely recommend them and Jaimie to others as well as returning to them in the future. More
prius purchase This is my third new car purchase from Johnstons, 08 & 011 Scion XB and now an 014 Prius. This vehicle and the 011 were purchased with Jamie Murcia as This is my third new car purchase from Johnstons, 08 & 011 Scion XB and now an 014 Prius. This vehicle and the 011 were purchased with Jamie Murcia as my sales consultant. Each purchase has been a pleasant experience with no pressure, no running back & forth to the "Boss". Each time I received a more than fair trade-in value and fair bottom line. I am an out-of-state buyer and was not socked with excessive document fees and transfer costs. Mr. Murcia each time has been easy to talk to and courteous. If my first experience at Johnstons had not been a good one, I would not have traveled 140 miles round trip for a second and third purchase. In this purchase I dealt with Finance Manager Lynn Desmond. Mr. Desmond was also very good to deal with and not forcing any extra costs on the deal. More
Very satisfied While returning home from a weekend trip(Sunday), I noticed a loss of power on my vehicle. After checking all my gauges and still no power, I noticed While returning home from a weekend trip(Sunday), I noticed a loss of power on my vehicle. After checking all my gauges and still no power, I noticed several warning lights on and some flashing. I checked the owners manual for advice. The manual said to take to dealer. A little familiar with the route I was taking, I found this dealer a few miles away. Left the vehicle in front of the doors with all the information I could and my contact info. The next morning at approx. 8 o'clock, Bill called and said they would have it in the shop in about an hour. After troubleshooting all day, Bill called me with the bad news. It will be about a week to fix. He arranged a rental for me and kept me up to date with all that was happening and what additional things they have found. I cant say enough about this dealership. I am very pleased with the service they provided. More
Unbelievably great experience I called in to inquire about the Subaru that were advertised on the Johnston Toyota website and was immediately transferred to Jamie Murica. He was v I called in to inquire about the Subaru that were advertised on the Johnston Toyota website and was immediately transferred to Jamie Murica. He was very friendly from the start. When I had a question he answered his phone or e-mail as soon as possible. He worked with me to get the right price for my trade in and to include great service and warranty to my car. I have never felt so respected and appreciated at a dealer before. I will definitely be doing business there again. Hopefully Jamie still works there when I am ready. More
Terrific I had the pleasure of working with Travis who was professional and courteous and helped me pick out the right car for me with ease. I am so happy with I had the pleasure of working with Travis who was professional and courteous and helped me pick out the right car for me with ease. I am so happy with my decision. All of the employees I worked with in purchasing my vehicle were really helpful - great team overall! Thank you again More
Very nice auto buying experience I had a very good auto buying experience with this guys, they help and found me what I W's looking for and made things easier, no hassle, friendly and I had a very good auto buying experience with this guys, they help and found me what I W's looking for and made things easier, no hassle, friendly and very professional, I will definitely will come back to this guys next time More
Everyone i spoke to was very friendly and knowledgeable. The whole process was very fast and easy. The salesman came out to greet me immediately and gave me info about my car and found the exact one i wante The whole process was very fast and easy. The salesman came out to greet me immediately and gave me info about my car and found the exact one i wanted in stock. He went over all the details with me and gave me my options. It was perfect and easy and i love my new toyota rav4! More
Buying a new or used car can be a stressful experience. I knew what I wanted, I know the year, make, model and options & features. I simply searched for the car and found it a Johnstons Toyota. I drove about knew what I wanted, I know the year, make, model and options & features. I simply searched for the car and found it a Johnstons Toyota. I drove about and hour and 10 minutes to get there from my home in Hopatcong NJ. It was worth the trip. The entire staff was friendly and attentive, the dealership was clean and orderly and the price of the vehicle was fair. What more could a person ask for in a Car buying experience. I will return to Johnstons for service and another vehicle when the time comes. More