Johnstons Toyota
New Hampton, NY
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After having a bad experience with another dealership, my experience at Johnstons to be an excellent one today. I would like to thank Jamie Murcia who changed my mind regarding car sales representative. The experience at Johnstons to be an excellent one today. I would like to thank Jamie Murcia who changed my mind regarding car sales representative. The entire staff there was friendly and I felt like I was treated with respect and appreciation. Although they're in business of selling cars, I was comfortable and made at ease throughout the entire process. I left with a car. All my expectations and needs were met during the entire selling process. Thanks Again Toyota. More
Great sales team. They listen to your needs and help you find what you're looking for without any pressure. We looked at botht used and new vehicles before finally settling on a new car (which we leased). find what you're looking for without any pressure. We looked at botht used and new vehicles before finally settling on a new car (which we leased). The process was smooth and painless. More
This is no nonsense Dealer. They Keep in constant contact with me about any problems or scheduled maintenance. I Felt like the saleswoman was my Friend and was looking out for me. I use both locations for se with me about any problems or scheduled maintenance. I Felt like the saleswoman was my Friend and was looking out for me. I use both locations for service and have felt they really care about my car and the service they do. I have 3 cars and As I replace them I look to Karen D to help with my choices. Everyone there is so professional it brings me to respect them as they respect me. More
The salesperson was great, was very helpful, knowledgeable, put me in the right direction of the truck for my needs. Bought a 2012 Tacoma, basic model, fair price. When I received the truck I knowledgeable, put me in the right direction of the truck for my needs. Bought a 2012 Tacoma, basic model, fair price. When I received the truck I found little things that need to be address, an they took care of the issues, right away. Hoping the same will follow during the duration of my ownership of the truck, with this dealership. More
We recently bought a new 2014 Corolla and found Jamie Murcia a very helpful and easy salesman to deal with. There never was any pressure or hard-sale strategy. In fact, at first I wasn't sure he wanted t Murcia a very helpful and easy salesman to deal with. There never was any pressure or hard-sale strategy. In fact, at first I wasn't sure he wanted to sell us a car; maybe that was because I was expecting more pressure. But once we decided on what model and trim we wanted, they went out and found one and had it on the lot two days later. David Velez in the finance office also was a great help with our purchase by finding us a fantastic loan rate. This was the fourth Toyota we've bought at Johnstons in the past 15 years, so it shouldn't be surprising that I would recommend this dealership. More
I found this dealership by checking the new car inventory online. They had a lot of the vehicle I was interested in: the 2013 Prius C. I saw the car at a dealership in Brooklyn, Bay Ridge Toyota. My wife online. They had a lot of the vehicle I was interested in: the 2013 Prius C. I saw the car at a dealership in Brooklyn, Bay Ridge Toyota. My wife leased her 2013 Prius there for a great price: $320. per month on a 36 month lease with -0- down. I got a price on a Prius C lease for $295. a month, 36 months -0- down by the General Manager. It was not what I wanted to spend. I was looking to spend about $250. per month, 36 months -0- down. He could not do it. He told me Toyota did not have any special incentives or low lease factors on the Prius C. Hew also said that the regular Prius was now $350. per month, 36 months -0- down. I couldn't do a deal there. When I went into Johnston's Toyota, I was assigned to Daniel Rosenblum. He was friendly, welcoming, patient and knowledgeble. He showed me a Prius C and gave me a test drive since I had never driven it before. I have leased the regular Prius two times before and really like the regular Prius ride. It is smooth and has a big car feel. The Prius C unfortunately did not ride as well. You can feel the bumps in the road more and it seemed like a light, small car, which it is. Dan worked up the lease for me at 36months, -0- down and the payment came out to $295. about the same as the Brooklyn Dealer. Dan said that there were no special incentives from Toyota on the Prius C confirming the statement from Bay Ridge Toyota. However, he took the liberty of working up a Prius Plug in lease: 36 months, -0- down came out to $312. per month. This is on a $33,000 car with navigation, and heated seats. The Prius C retails at $22,000. He said that Toyota has a $6500 rebate on the car and a great lease money factor. A car with that sticker price could easily lease out at over $400. per month. I did not make the deal that day as I had to clear everything with my wife. Dan made a copy of the sticker and wrote clearly all the details of the lease and let me walk out the door with out any undue sales pressure to buy now. I thought that was a confident move on Dan's part since his lease deal is unbeatable. I returned the next day with my wife requesting that the dealer make the first payment, I am indebted to Paul, the finance manager for agreeing to make the first payment for me as an added incentive to begin a long happy business relationship with Johnston's Toyota. Lynn also worked very efficiently and swiftly to process my lease papers and credit check painlessly and joyfully. I would recommend Johnston's Toyota for their great prices, competent service, and no pressure sales team. Buying a car is a quick and pleasant experience at Johnston's Toyota! More
For over one-year I have discussed buying a Camry with Sales Rep. Jamie Murcia. He was very informative and provided no pressure. I finally made a purchase. It was a pleasure dealing with him The only Sales Rep. Jamie Murcia. He was very informative and provided no pressure. I finally made a purchase. It was a pleasure dealing with him The only negative was that their "free" coffee was terrible. More
first class all the way from Jamie Murica to Rich Valentin, they did all they could to make the best deal . Attitude knowledge of product, involvement best I have ever had Valentin, they did all they could to make the best deal . Attitude knowledge of product, involvement best I have ever had More
We were so happy with this dealership, the sales person Travis and our whole experience that we ended up buying not 1 but 2 cars on our visit. After a horrible experience at another dealership with my las Travis and our whole experience that we ended up buying not 1 but 2 cars on our visit. After a horrible experience at another dealership with my last purchase, I was hesitant to go through this again. But Johnston's Toyota is fabulous. I have recommended this to many friends. I will be returning. I love our 2 new vehicles and the fact that we had such a great experience. Great job Travis!!!! I knew what I wanted and you helped make it happen. AJ - Thank you for having all the paper work ready the following day. With my 2 little ones, it was nice to be able to get in and get out. Thank you, thank you, thank you. More
This dealership was an excellent experience from beginning to end. Jamie was very knowledgeable and spent a lot of time with us, even staying after hours to work with us. He went over and above to m beginning to end. Jamie was very knowledgeable and spent a lot of time with us, even staying after hours to work with us. He went over and above to make the sale work.He continually stayed in touch during all phases of the sale and I couldn't have asked for a more competent and nice person to work with. Jamie also spent a lot of time teaching us how to use all of the features of the car. Lynn was a pleasure to work with during the finance portion of our sale. He patiently went over all forms etc. with us.They are both an asset to this dealership. If you go there request them. More