Johnstons Toyota

Can't buy a car at this car dealership This dealership has no interest in selling cars. One would think they would be interested in selling a$63,000 vehicle ( USED). I have excellent credi This dealership has no interest in selling cars. One would think they would be interested in selling a$63,000 vehicle ( USED). I have excellent credit 825+, $15000 cash in hand and ready to buy the car. There was no uncertainty in my decision to buy the car, yet they would not budge on their price. After leaving the dealership, I rethought my offer and came back with another offer the next day over the phone. The salesman Kelvin coarsest stated that " we have you our offer" to which I responded " I can't believe you people sell any cars". I will NEVER look at their website or shop at their dealership. I would encourage others to look elsewhere when considering a purchase of a Toyota. Kelvin, Paul , you've lost me and any of my business. Will be sure to share my experience. More

Customer Service is Johnstons Toyota I was dealing on multiple trucks with different dealerships in different states, I am so pleased to have purchased my truck at Johnstons Toyota. From I was dealing on multiple trucks with different dealerships in different states, I am so pleased to have purchased my truck at Johnstons Toyota. From my salesman John Illanovsky To Ellissa Rosado for which had immediate contact via email to all my emails, even picking me up at the airport 1 1/2 hours away was customer service beyond belief, I have dealt with dealerships in my home state in the past, but to deal with a dealership out of state, I would recommend Johnstons, and their sales staff first, and foremost. Thanks Again to all I came into contact at Johnstons Toyota! Greg More

Great car, great salesman but Our salesman Don was great. I love my new Toyota. However, the finance manager was rude and far from pleasant. Also, my brand new car did not have mat Our salesman Don was great. I love my new Toyota. However, the finance manager was rude and far from pleasant. Also, my brand new car did not have mats in it. The rear did but they did not provide me with front ones. I was not happy. I would most likely visit this location again but will never deal with that finance manager ever again. Very bad business. More

Sales and finance Both John and Richard were both so nice and helpful in helping me with my finding my car. When I had a question they were there to answer it and he Both John and Richard were both so nice and helpful in helping me with my finding my car. When I had a question they were there to answer it and help me understand it More

Highlande Ltd. This is my 4th vehicle purchase at Johnstons Toyota. I return because of the sales and service provided, and the quality of Toyota products. Highly This is my 4th vehicle purchase at Johnstons Toyota. I return because of the sales and service provided, and the quality of Toyota products. Highly recommended. More

Gabriella Made Our Day! We walked in looking for a 2016 Tacoma, a model which hadn't quite been shipped to dealers yet. Notwithstanding, Gabriella Ward met us at the door and We walked in looking for a 2016 Tacoma, a model which hadn't quite been shipped to dealers yet. Notwithstanding, Gabriella Ward met us at the door and said "let's see what's in the pipeline." A half hour later she'd found exactly what we wanted and so we signed on the dotted line. She made our purchase a pleasure. Gabby followed up on her sale and guided us through the wait and the closing. Ask for her. She'll take good care of you. The rest of the staff was helpful too, but we think Gabby is the standout! Thanks, Gabby! More

Purchased a New Sienna I have a 2004 Sienna with 327,000 miles. I love this car. I also am very satisfied with your Service Department that has kept this car in great shape I have a 2004 Sienna with 327,000 miles. I love this car. I also am very satisfied with your Service Department that has kept this car in great shape for the past 11 years. For these reason I thought I would look at a new Sienna. Just looking with no intention to buy at this time. Gabby Ward met me at the door and I explained I was looking for information. She was very welcoming, showed me the various models and then we test drove the Sienna and Venza. Afterwards she gave me detailed information on the various Sienna models and the Venza including pricing. All of this information was very helpful and I decided not to wait to purchase the car. Gabby, Paul and Lynn, while very thorough, made purchasing the car easy. When I picked up the car, Carmello gave me an in-depth orientation on how each of the various items worked and how to use the car manuals and website. I have gone back once with a question and Gabby was been terrific. She showed me what I was doing wrong and fix the problem immediately. Thank you Johnston's Toyota for giving me your very competent and friendly employees to work with while purchasing my new Sienna. More

Excellence all around I came to Johnston's Toyota after my friend had a not so pleasant experience at another Toyota dealership. From start to finish, I had a pleasant expe I came to Johnston's Toyota after my friend had a not so pleasant experience at another Toyota dealership. From start to finish, I had a pleasant experience. Kelvin Joseph is an exceptional salesman. He is friendly, knowledgable and genuine with his assistance. He was also super patient with meeting my needs in what I was looking for specifically. I recieved a follow up call a few days after my purchase to make sure I was still happy with my selection and to make sure all was well with my new truck. It's been 2 months since my purchase and I still talk about the service to friends and family. I even converted my friend to have his truck serviced at Johnstons in the future. More

A perfect buying experience! All I had to do is tell the salesperson what I wanted, the rest was done for me. There was no pressure and no nonsense. They did not have the exact tr All I had to do is tell the salesperson what I wanted, the rest was done for me. There was no pressure and no nonsense. They did not have the exact truck I wanted in stock. My salesman was Tom Hodge. He didn't try to sell me something else instead, he assured me they would find me the truck I was looking for, and they did. Salesperson was great, finance guy was great, and I got an awesome truck that I'm thrilled with. No doubt I would recommend Johnston's Toyota to anyone in the market for a car or truck. More

Service I had an issues with how my service was completed. I spoke to Ryan Dolan Shop Manager and he had the service issues corrected and had my vehicle clean I had an issues with how my service was completed. I spoke to Ryan Dolan Shop Manager and he had the service issues corrected and had my vehicle cleaned as a thank you. I can't ask for more! More