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Johnstons Toyota

New Hampton, NY

4.8
1,371 Reviews

5021 New York 17M

New Hampton, NY

10958

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Showing 1,371 reviews

March 14, 2016

Relieving stress Dear Sir/Madame, Our dealer Kelvin G, was patient and hardworking. I was not interested in a larger car however, Kelvin reassured us that, this was More

by Sharon Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darmello, Kelvin Guyadeen, David Velez, Carmelo Colon
Mar 23, 2016 -

Johnstons Toyota responded

Thank you for choosing Johnstons Toyota over hundreds of other dealers in the area. We are honored that you chose us. Kelvin, David and Carmelo are always here if you have any questions about any of the features on your new Highlander. Our service department is also here for all your routine maintenance or any concerns.

March 14, 2016

Excellent service Kelvin and Dan were very helpful and made my car buying experience hassle free. Got the car I wanted at the price I wanted. Kelvin had great knowledge More

by Angelo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Guyadeen, Dan Rosenblum
Mar 23, 2016 -

Johnstons Toyota responded

Like all of our sales staff, Kelvin likes to treat his customers like they are family. Thank you so much for choosing Johnstons Toyota. We are honored you picked us out of all the dealers in the area. We hope you enjoy your new 4Runner!

March 14, 2016

Was a good and easy experience All made us feel comfortable and helped with the entire experience. Sales department was comfortable and welcoming. Kelvin was flexible and helpful. P More

by Tabitha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Guyadeen, Dan Rosenblum
Mar 23, 2016 -

Johnstons Toyota responded

We appreciate you choosing Johnstons Toyota. When you buy from us you are part of the Johnstons Family. We are glad that Kelvin and Dan were here to provide you a comforting and welcoming experience. Please take advantage of the same atmosphere you will receive in our service department. Thank you!

March 14, 2016

buying my tacoma My salesman, kelvin, was knowledgeable and helpful in finding right truck for me. He took his time and i never felt pressured into buying just any v More

by neil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Guyadeen
Mar 23, 2016 -

Johnstons Toyota responded

Kelvin understands how stressful buying a new vehicle is, as with all our staff. So there is no pressure here. We are happy you had such a good experience and cannot thank you enough for joining the Johnstons Family. Enjoy the new Tacoma!

March 13, 2016

The Best Buying Experience This is the 5th Toyota pickup that I have owned. Without a doubt this was the easiest and best buying experience. Kelvin was ready and able to answer More

by grandpa00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Guyadeen, David Velez, Lynn Desmond
Mar 23, 2016 -

Johnstons Toyota responded

Thank you for sticking with Johnstons Toyota for the 5th time! We cannot express how honored we are. We are happy Kelvin, Lynn and David were able to provide you with such a great experience here. We hope you take advantage of the same treatment you will get from our service department!

March 12, 2016

Jerry is the best. Jerry is a true pro no pressure just great service.Always looks out for what is best for the customer.Thanks again Jerry love the new car. More

by carpetmanny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Ezra
Mar 22, 2016 -

Johnstons Toyota responded

A happy customer is the best customer. Jerry is King at no pressure sales, making you feel comfortable with your purchase. We hope you have many many years of happy driving and thank you for joining the Johnstons Family

March 12, 2016

Great experience ....Kelvin and Richard answered all my questions, were very helpful and friendly. Kelvin was very patient going back for more quotes when changed min More

by Michelle0064
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Valentin, Kelvin Guyadeen
Mar 23, 2016 -

Johnstons Toyota responded

Thank you for choosing Johnstons Toyota! Buying a vehicle can be a very stressful situation, we understand that, this is why Kelvin and Rich were so helpful. No question is not worth asking. We hope to see you back to experience the same respect you received in sales at our service department. After all, you are part of the Johnstons Family now!

March 10, 2016

Highlander John was amazing to work with! He took the time to understand what we wanted and delivered in just days our new car. Will definitely be back ! More

by kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Illanovsky
Mar 22, 2016 -

Johnstons Toyota responded

We want everyone to be happy with their purchase after all your car is most likely the second biggest purchase in your life. Our sales staff, John especially, likes to take time to make our customers comfortable and happy. Thank you for choosing Johnstons Toyota and we hope to see you back in our service department!

March 09, 2016

Jerry Ezra Jerry is a very personable and professional salesman. We have purchased 5 Toyotas from Jerry over the past few years. Jerry has always provided us wi More

by Titofamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Ezra
Mar 17, 2016 -

Johnstons Toyota responded

Thank you for your continued loyalty. We are so honored that you keep coming back to purchase your vehicles from Jerry. Enjoy your new Rav4!!!!

March 09, 2016

Review Gabriela was very professional and made us feel very at ease as we have had bad experiences in the past at other dealerships. She made the process mor More

by Ellen331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Johnston, Dan Rosenblum, Gabriella Ward
Mar 22, 2016 -

Johnstons Toyota responded

Thank you for choosing Johnstons Toyota! We are so happy that Gabriela was able to provide a pleasant experience in an otherwise stressful situation. We hope you enjoy your new vehicle. Welcome to the Johnstons Family!!!!!

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