Johnstons Toyota
New Hampton, NY
Filter Reviews by Keyword
By Type
Showing 1,371 reviews
Best deal around This is the best dealership as far as customer service and pricing is concerned. Very accommodating and very customer friendly. Tom Kiernan was excell This is the best dealership as far as customer service and pricing is concerned. Very accommodating and very customer friendly. Tom Kiernan was excellent in the way he handled my request and helped me with my purchase. I drove 100 miles to grab the vehicle from these folks. I would do business with them again and have been recommending them to all my friends. Their attitude is superb and they want your business and would do anything to accommodate you. That's my experience. All NJ Toyota dealers are nasty as if they are selling you gold.....these folks understand the competitive environment that we live in......and are willing to compete to get your business and that is a win win to the customer. I would like to call out Tom Kiernan for all the help and work extended to me to make my purchasing experience wonderful......am a very satisfied customer..... More
Hybrid Rav 4 XLE I went to the dealership to price a new Rav 4 XLE ( this would be my 4th Rav 4) due to the mileage on my current vehicle. I was surprised when Don rec I went to the dealership to price a new Rav 4 XLE ( this would be my 4th Rav 4) due to the mileage on my current vehicle. I was surprised when Don recommended the hybrid model at such a reasonable price. I received a fair trade in allowance from my current Rav 4 XLE . Lynn Desmond in finance was wonderful to work with. I picked up the car 3 days later ( my choice of day and time) Don went over all the features in the vehicle and assisted me in setting up the Bluetooth and safety package. More
It was great We were taken care of right away. Everyone is so nice and helpful. We would not hesitate to recommend you. We will be back again. We were taken care of right away. Everyone is so nice and helpful. We would not hesitate to recommend you. We will be back again. More
Toyota RAV 4 Just leased a RAV 4. Ken (sales) and Lynn (finance) were wonderful to work with. Everyone was very pleasant and professional. It was an overall very Just leased a RAV 4. Ken (sales) and Lynn (finance) were wonderful to work with. Everyone was very pleasant and professional. It was an overall very positive experience. Thanks so much. More
Professional and friendly Tom Kiernan has not only sold us all of our vehicles for last 25 years but he has also sold a number vehicles to our family members, He is profession Tom Kiernan has not only sold us all of our vehicles for last 25 years but he has also sold a number vehicles to our family members, He is professional, knowledgeable, and trustworthy. We would highly recommend Thomas Keirnan to anyone looking to purchase a new vehicle. More
The truck that was meant to be. Just last week I purchased a new 2016 Tacoma from Johnston's. I had been searching for the right truck for months. Close to a year. They are super har Just last week I purchased a new 2016 Tacoma from Johnston's. I had been searching for the right truck for months. Close to a year. They are super hard to come by, especially in manual. Ellissa was very helpful replying to my many emails checking in on inventory. When they got the perfect truck on the lot I made my way over only to find out it had been sold! Kelvin was very helpful in talking me through my options - whether to wait, order, try for a trade with another dealer, etc. But in a stroke of luck while I was there the other buyer fell through! Even though I was an obvious "desperate buyer" they still gave me a great price - as good or better than I saw at other dealers. Lynn was great in financing as well - only reason for the 4/5 instead of 5/5 was that he misquoted some numbers. Just an accident I think but still I expect people in finance to get that right the first time. All in all a great experience. More
Great, easy experience Way easier of an experience than I expected. Kelvin the salesman was very personable and got me the deal I was looking for in minutes. I was given a w Way easier of an experience than I expected. Kelvin the salesman was very personable and got me the deal I was looking for in minutes. I was given a weeks timeframe when my 2016 Tacoma would be in and they delivered! Dan in finance was also very pleasant and had me in and out of there in no time! I would reccomend Johnston's Toyota to anyone! More
A Personal and Professional Experience We recently purchased a new 4WD Sienna at Johnston's with Kelvin G. This is our second purchase with Kelvin and one of numerous purchases from this d We recently purchased a new 4WD Sienna at Johnston's with Kelvin G. This is our second purchase with Kelvin and one of numerous purchases from this dealership over the years. Kelvin is honest, personable, and will go to great lengths to fit you into the car that you need and want. He and other members that we came in contact with during our recent transaction were all very accommodating, friendly, and wanting to be helpful. From the front desk, to sales, to the financial department, you will be treated as a priority. We feel very confident returning to Johnston's and working with Kelvin G. year after year because we know we will always get high quality service and treatment. More
Excellent experience Once again, we had a very pleasant buying experience at Johnstons. As he was with our previous lease, Kelvin was most helpful. He is a pleasure to wor Once again, we had a very pleasant buying experience at Johnstons. As he was with our previous lease, Kelvin was most helpful. He is a pleasure to work with and made the experience enjoyable. Thanks Kelvin! We also enjoyed working with Lynn, who made the administrative process quite easy. Thanks Lynn! More
Amazing Experience I really enjoyed my visit at Jonhstons! Andrew really listened well to my own personal needs in a vehicle and that is something I truly appreciated. I really enjoyed my visit at Jonhstons! Andrew really listened well to my own personal needs in a vehicle and that is something I truly appreciated. Being a younger car owner I was full of questions and Andy was there to answer them. The extra help from Steve Johnston was awesome and it showed that the employees at Johnstons work very well as a team. Lynn Desmond was also a pleasure to work with when dealing with the finance department. I would recommend them to anyone! More