
Johnstons Toyota
New Hampton, NY
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Johnstons Toyota for Life Don was very informative and patient while I was in my hunt for a car to take home. No pressure and relaxed atmosphere. I'll never go any where else t Don was very informative and patient while I was in my hunt for a car to take home. No pressure and relaxed atmosphere. I'll never go any where else to look for a car. Thank you Don and Lynn for the laughs in getting me through this process. More
Pleasurable experience The staff, particularly John Illanovsky, at Johnston's Toyota made purchasing my vehicle a pleasure. John listened to the need I wished to fill and d The staff, particularly John Illanovsky, at Johnston's Toyota made purchasing my vehicle a pleasure. John listened to the need I wished to fill and didn't just try to sell any vehicle in the dealers stock. John was very knowledgeable of dealer inventory and provided very interesting suggestions. Very helpful without high pressure and friendly without being unctuous. Lynn Desmond, Finance Manager also contributed to a very low stress purchase environment. I will recommend Johnston's Toyota if given an opportunity. More

Very good experience. I have been a customer of Johnstons Toyota for many years. My salesperson, Kelvin Guyadeen, is very professional and a pleasure to deal with. I urge I have been a customer of Johnstons Toyota for many years. My salesperson, Kelvin Guyadeen, is very professional and a pleasure to deal with. I urge those who are looking for a new car to visit with Kelvin. Also, Dan Rosenblum was very good taking care of the paper work, and a good guy. More
First dealing with Johstons toyota Easy and straight to the point is how I operate and that is how my experiance was. Kelvin G found me in the lot looking, I was ready with 2 cars I wa Easy and straight to the point is how I operate and that is how my experiance was. Kelvin G found me in the lot looking, I was ready with 2 cars I wanted to see. Kelvin got the keys, I drove the Tundra, excellent truck. Then I drove the Highlander. For me the choice was easy and Kelvin made the rest easy. David V walked me through the finance end of the deal and wham bam the Highlander was mine. Good job to all. Thank You Steve Leiter More

Excellent Experience I had the pleasure of dealing with Tom and Dan for my lease. Tom was well informed and explained my options and helped me make the best decision. Dan I had the pleasure of dealing with Tom and Dan for my lease. Tom was well informed and explained my options and helped me make the best decision. Dan was great with the financial aspects of the lease. Both were professional throughout the entire experience. I would recommend Johnstons Toyota to family and friends. More

Courteous and professional service From start to finish, Johnstons provided excellent support as we considered purchasing a new Camry. Questions were answered in detail and in a way th From start to finish, Johnstons provided excellent support as we considered purchasing a new Camry. Questions were answered in detail and in a way that ensured all the information was understood. Features and advantages of various options were shown and explained. Price information was provided in a clear and transparent manner. This was the most pleasant car buying experience I have had over 50 years of buying experience. I would gladly recommend Johnstons for the purchase of a Toyota car. More

Super nice guy, Kelvin Guyadeen Kelvin helped me with two separate sales. Both times, superb assistance with all the ins and outs of trading in two used vehicles for a newer Rav4 an Kelvin helped me with two separate sales. Both times, superb assistance with all the ins and outs of trading in two used vehicles for a newer Rav4 and then a NEW Rav4 ...Just had to have that new car smell! Cannot praise him enough for being a great salesperson, as well as, leaving me with the impression that we are friends! Thanks Kelvin. JB More
A pleasurable car buying experience. John listened to all our needs in a new vehicle and knew enough to introduce us to the Highlander as a viable option from the 4 Runner. We were pleasa John listened to all our needs in a new vehicle and knew enough to introduce us to the Highlander as a viable option from the 4 Runner. We were pleasantly surprised with the amenities on the Highlander. The entire team came through to get us in our new vehicle at a price we could afford. More
FRIENDLY, KNOWLEDGEABLE AND TRUSTWORTHY DEALING WITH COLLIN We had a very friendly greeting at the dealership and we are old customers which is why we returned . Collin was our previous salesman and we were ve We had a very friendly greeting at the dealership and we are old customers which is why we returned . Collin was our previous salesman and we were very comfortable with him and his knowledge and ability to show us the newest path for us was at ease and comfortable. He showed us the car and lease purchase that we wanted and we left as happy customers More
Poor communication or bait and switch? Hard to tell! I made an appointment on Monday to test drive the only used Highlander Hybrid they had in stock. I was very clear about which car I was interested in. I made an appointment on Monday to test drive the only used Highlander Hybrid they had in stock. I was very clear about which car I was interested in. They called and emailed to confirm my appointment yesterday -- and again this morning. I drove 1.5 hours there with my family and arrived only to find out they had taken a deposit over the phone for that car this morning! How could they not have called to either A) let me know I shouldn't bother to drive a long way to see a car I could no longer buy or B) reach out to see if I wanted to put a deposit down instead? I had expressed interest before this other buyer. Steve and Paul tried to get us to buy one of the three new Highlander Hybrids they had in stock, but wouldn't come down significantly in price, so my family and I got back in the car and drove home for another 1.5 hours. What a waste of time, gas, tolls, and a nice Saturday afternoon on Mother's Day weekend. Buyer beware with this dealership. Our experience with them was incredibly unprofessional. More