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Johnstons Toyota
New Hampton, NY
1,371 Reviews
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Showing 1,371 reviews
October 12, 2016
Fast and Friendly I was originally at the showroom last weekend to have my 2005 Tundra serviced on a re-call. While I was there waiting for my truck to be repaired, I d I was originally at the showroom last weekend to have my 2005 Tundra serviced on a re-call. While I was there waiting for my truck to be repaired, I decided to kill some time and window shop the new and used trucks. The problem was I couldn't find them, it wasn't until Don saw me wondering around the used car lot and he told me they were down back behind the service building. Well I was like a kid in the candy store, and this kid has a sweet tooth. As you can see I purchased my third truck from Johnstons, and this one being the 2017 Tacoma SR5. The whole buying experience has been simple, easy on both parties and probably the quickest purchase I have made to date. Don winner did an outstanding job of helping to get me the price I wanted to pay, and the extra items included to make the deal go thru. More
by Joe D
Employees Worked With
Don Winner
October 10, 2016
Very unhappy customer I purchased a 2013 Toyota Corolla in 2014 with 4,900 miles, drive the car local,thought it was a great deal.I have had the car for little as two years I purchased a 2013 Toyota Corolla in 2014 with 4,900 miles, drive the car local,thought it was a great deal.I have had the car for little as two years,with only 38,000 miles, but I have only put 33,000 miles on it.Anyway go into dealership with problems, radio is defected and so is the lock on the driver's side, cost over 800.00 dollars, deanship and Toyota company blows me off, rude, unprofessional and doesn't give a dam. I would not recommend buying a car from here, was not given accurate information regarding warranty, Toyota company don't want to help you or meet you half way. I will never buy a Toyota car from this deanship or Toyota in general. Be honest and make the customer at least feel you care,y ou will not get that from this deanship, it's about the money. Sad thing is I never used the radio,just CD and it's broke and the car lock doesn't work unreal. I even told the Manager I would go on social media to tell my story, didn't care. More
by Maureen Owens
Employees Worked With
Paul Blazeski
October 08, 2016
Working with Gabby Ward was a pleasure I was very confused when I came in - as I did for 2 solid days - and Gabby was gracious and pleasant and didn't make me feel pressured at all. She was I was very confused when I came in - as I did for 2 solid days - and Gabby was gracious and pleasant and didn't make me feel pressured at all. She was patient and informative and answered my many questions. She probably pulled out 5 or 6 different cars for me to test drive and listened to my concerns. Her knowledge of the available vehicles made choosing the one right for me - just that - right for me!! I love my car!! And the Finance guy made me feel comfortable and explained my options fully. Good job Johnston's - we will be returning for a car for my husband within the year. More
by Patty C. of Montgomery, NY
Employees Worked With
Lynn Desmond, Gabriella Ward
October 07, 2016
Awesome as always My family and my boss have bought from Johnstons aswell as myself,they are prompt,proficient and professional,I just bought my wife a camry, and she's My family and my boss have bought from Johnstons aswell as myself,they are prompt,proficient and professional,I just bought my wife a camry, and she's thrilled,everyone was great with her and we keep going back,because going anywhere else would just be stupid.Thanks Again Guys!Great Job as usual. Sincerely Grant and Christina More
by Grant M Geddes
Employees Worked With
Don Winner
October 04, 2016
Success......Again Yet another service experience with this Toyota dealership family and once again....they did not disappoint. To them, I am not just a sale but I am re Yet another service experience with this Toyota dealership family and once again....they did not disappoint. To them, I am not just a sale but I am respectfully treated like a person. I found that this team had a profound sense of any apprehension I might have had about making such a significant life purchase and caringly eased ALL of my concerns. I will always, always be a loyal customer to this dealership and the wonderful people involved. Thank you. More
by bhelm24
Employees Worked With
Steve Johnston, Lynn Desmond, Debbie Daidone, John Illanovsky
October 03, 2016
Best experience ever I love the way they work to help you get what you are looking for, andhow they make happen.Thank you Paul Wagner you are the best I love the way they work to help you get what you are looking for, andhow they make happen.Thank you Paul Wagner you are the best More
by Lissa
Employees Worked With
Paul Wagner The Best, Dan Rosenblum
September 28, 2016
Excellent Salesman Paul Wagner was pleasant to deal with. Very friendly and helpful. He made us feel comfortable during our sale. We would highly recommend him and th Paul Wagner was pleasant to deal with. Very friendly and helpful. He made us feel comfortable during our sale. We would highly recommend him and this dealership. More
by happy couple nj
Employees Worked With
Paul Wagner , Dan Rosenblum, Debbie Daidone
September 27, 2016
No pressure, great salesman I hate buying a car because I hate haggling with salesman. I went to Johnston ' s to lease a Tacoma truck. I was directed to Jake Booth a salesman. I I hate buying a car because I hate haggling with salesman. I went to Johnston ' s to lease a Tacoma truck. I was directed to Jake Booth a salesman. I must say he was very easy to work with and showed me the best best value for my situation. He was the best salesman I have ever encountered, and I'm old. I highly recommend Jake!!! More
by hherbman
Employees Worked With
Jake Booth
September 27, 2016
New Hampton Toyota is awesome. They were very friendly and helpful in regards to keeping within my budget. Even worked it out so I could pick up my new used car in the same day. I w They were very friendly and helpful in regards to keeping within my budget. Even worked it out so I could pick up my new used car in the same day. I would recommend this dealership to anyone. I have rarely had a problem with them and I have bought a used car from them before, as well as, had that car serviced at New Hampton for over two years. More
by SecretWillow24
Employees Worked With
Collin Riley, Richard Valentin
September 26, 2016
The best salesman ever! Jerry was the best salesman ever. He was friendly And helpful. he gave us privacy when we needed it. He kept us laughing and was always honest with us Jerry was the best salesman ever. He was friendly And helpful. he gave us privacy when we needed it. He kept us laughing and was always honest with us. More
by cathy langham
Employees Worked With
Dan Rosenblum, Jerry Ezra
