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Johnstons Toyota

New Hampton, NY

Overview
Reviews
Vehicles
4.9
1,450 Reviews
Johnstons Toyota is one of the OLDEST family-owned Toyota dealership in the United States. Winner of the prestigious Toyota President's Award 19 times is a testament to their outstanding customer service! Johnstons has an outstanding stock of new Toyota vehicles to choose from. They also sell high-quality used vehicles from Toyota to Hyundai. Johnstons award winning service department can also service any vehicle you own! Check them out at www.johnstonstoyota.com
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5021 New York 17M

New Hampton, NY

10958

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Showing 1,450 reviews

October 10, 2025

I think their always fair and dealing with one service rep is helpful, and personable More

by Denisev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Oct 10, 2025 -

Johnstons Toyota responded

Denise, thanks for the kind words for our service team. We appreciate your support here at Johnstons Toyota!

October 05, 2025

The team was very profesional , I went there for oil change and inspection I was out early to continue my day thanks More

by Angelsantiago1962
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam , Kevin and Roxana the sales lady
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Oct 06, 2025 -

Johnstons Toyota responded

Thank you for sharing your positive experience with our team! We appreciate your business and hope to see you at Johnstons Toyota again down the road.

October 05, 2025

Brian & Gabby provided exceptional customer service, friendly atmosphere, personal care without feeling forced to purchase. More

by ladiek13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ruperti, Gabby Ward
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Oct 06, 2025 -

Johnstons Toyota responded

Thank you for choosing Johnstons Toyota, and for sharing your experience with Brian and Gabby! We're thrilled you felt comfortable and well taken care of. Safe travels ahead!

September 23, 2025

We were fortunate to make our trade in and purchase with the friendliest, kindest, outstanding old fashion compassionate sales representative named Kelvin Guyadeen, who took care of every detail with utmost More

by S.R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin Guyadeen
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Sep 24, 2025 -

Johnstons Toyota responded

Thank you for sharing your experience with Kelvin and the team! We are thrilled to hear he went above and beyond to make the process seamless. Thank you for choosing Johnstons Toyota!

September 06, 2025

Very good service and quality work on the project, Very good service and quality work on the project, More

by Grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
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Sep 08, 2025 -

Johnstons Toyota responded

Hi Grace, we are thrilled to hear you are so pleased with the Johnstons Toyota team! Thanks for your business and for sharing your review.

August 29, 2025

Basic service. Oil change, tire rotation, multi point check. I was out of there within the hour! Fast service! Was kept informed the entire time by Judy. Thank you! More

by spikel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy was first contact, and my original salesperson Kelvin
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Sep 02, 2025 -

Johnstons Toyota responded

It's fantastic to read Judy and our team got you back on the road so quickly! Thank you for choosing Johnstons Toyota and for sharing your fantastic feedback. See you next time!

August 21, 2025

Professional services offered. Had done couple of services here, they were handled professionally and they keys ip to date on the progress of the work being done . Importantly, no More

by Winston.bramwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Aug 24, 2025 -

Johnstons Toyota responded

Winston, thank you for your glowing feedback! We're pleased to hear that our team kept you updated and provided everything you needed. No upselling here! Thank you for choosing Johnstons Toyota and we look forward to seeing you again! Safe travels!

August 18, 2025

It is áll The time The best service what we gót in time and clean place More

by nagymarika2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Aug 21, 2025 -

Johnstons Toyota responded

We are so happy that our Johnstons Toyota team earned your 5 stars!

August 14, 2025

Always friendly and punctual. Great communication while car is in service. Knowledgeable technicians. Nice and clean store. More

by acandal138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Aug 14, 2025 -

Johnstons Toyota responded

Thank you for the fantastic feedback! We appreciate your business and look forward to assisting you again at Johnstons Toyota. Safe travels!

August 13, 2025

Great service, great people. They worked very hard to make the deal happen. I appreciate their efforts very much. More

by tonyrocco17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janisse, Luis, Steve
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Aug 13, 2025 -

Johnstons Toyota responded

We're pleased to hear about your excellent experience with our team. We appreciate your business and congrats on your new ride!

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