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Johnson Sewell Ford Lincoln
Marble Falls, TX
46 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 46 reviews
June 28, 2023
After my visit to service dept. I understand why independent auto shops are so busy. Brought my F-150 in for what was believed to be an engine mount problem. On the call from the se I understand why independent auto shops are so busy. Brought my F-150 in for what was believed to be an engine mount problem. On the call from the service writer, about my engine mount concerns, it went to the yoke popping on the drive shaft as the problem. It needs to be cleaned, lubed, re installed and the costs would be $650.00. I said no, I had a mechanic at Elite Automotive, I will let him have a look. Cost me $185.00 to get my truck out of Johnson Sewell service dept., no work performed but since they we not getting the job, how about a $185 dollar screwing. Took my truck to my mechanic friend, at Elite Automotive, $137.00 later, problem taken care of, great service. Shop around folks, before you get a Johnson Sewell hosing. I gave them 3 stars, for what, I really don’t know! More
by cedarcreekman
Employees Worked With
Reputation Friendemic
May 08, 2023
Have worked with Brandon Garcia over the last two years for for our new 2023 Ford Bronco. His customer service and communication has been outstanding. Especially with the difficulty around the Bronco pro for for our new 2023 Ford Bronco. His customer service and communication has been outstanding. Especially with the difficulty around the Bronco production during the pandemic, Brandon navigated it all well - would work with him again. More
by klowry2112
Employees Worked With
Reputation Friendemic
March 24, 2023
My Salesman, Jim Joiner, was great. The truck still had some residual dust from waiting in the yard - it never really got perfectly clean. The orientation was excellent, and so far (jus The truck still had some residual dust from waiting in the yard - it never really got perfectly clean. The orientation was excellent, and so far (just a few days) the follow up questions have been well answered. Overall a very good experience. More
by leehsb
Employees Worked With
Jim Joiner, Reputation Friendemic
February 22, 2023
I have purchased many vehicles over the years and always dread going to a dealership. The team at Johnson Sewell are an exception. Cami, our sales professional, was very knowledgeable about the vehicles we dread going to a dealership. The team at Johnson Sewell are an exception. Cami, our sales professional, was very knowledgeable about the vehicles we looked at. Pricing was easily and quickly negotiated. Paperwork was promptly taken care of. Total time at the dealership was around 2 hours. Will most certainly buy from here again. More
by Brian B
Employees Worked With
Reputation Friendemic
January 25, 2023
Great communication. They did what they said they would and updated as needed. This was 1 1/2 from where I live in San Antonio, but was well worth the trip. They did what they said they would and updated as needed. This was 1 1/2 from where I live in San Antonio, but was well worth the trip. More
by MW99
Employees Worked With
Meagen Parker, Cami Gorham, Reputation Friendemic
November 07, 2022
Unbelievably great experience, wonderful staff, great truck, and great price. I worked directly with JR & Meagen. The way Johnson Sewell Ford operates and treats customers is a level above. A level all truck, and great price. I worked directly with JR & Meagen. The way Johnson Sewell Ford operates and treats customers is a level above. A level all businesses should aim to achieve. More
by Coby
Employees Worked With
JR, Meagen, Reputation Friendemic
October 28, 2022
Fabulous staff. All very knowledgeable and a pleasure to work with. Dana, Jeramy, Chris and Kris just made it fun day. You are One very intelligent owner asyou ha All very knowledgeable and a pleasure to work with. Dana, Jeramy, Chris and Kris just made it fun day. You are One very intelligent owner asyou have set the stage and Your people show they like their occupation. Truly enjoy your team. Thank you for treating them as you want them to work w others. Donna More
by ddeane0106
Employees Worked With
Reputation Friendemic
