Johnson Sewell Ford Lincoln

Excellent in every way very professional. Our 2023 Lincoln Navigator L Reserve was ready as promised and they gave us good money for our trade in. Highly recommend Our 2023 Lincoln Navigator L Reserve was ready as promised and they gave us good money for our trade in. Highly recommend More

Called about a truck I saw online, told the lady that I really was interested in this truck and was paying cash. I made an offer and was told she would call me right back. An hour later I was told that som really was interested in this truck and was paying cash. I made an offer and was told she would call me right back. An hour later I was told that someone else had just walked in and purchased this truck but she would keep my needs in mind. I told her don’t bother as I thought that was very unprofessional. Last vehicle I buy from them!! BTW I bought from another dealer that same day. More

I had an appointment for a service repair. Showed up and they couldn't find my reservation, showed them the email confirmation. Dropped off my truck for brake repair and five days later after Showed up and they couldn't find my reservation, showed them the email confirmation. Dropped off my truck for brake repair and five days later after I had to call them each time just to get an update.... Josh, the service manager never called me back and I left three voice mails for him. Buying from another dealer now! More

Our warranty expired at 100,000 miles. Would you believe that at about 100,300 miles we experienced a problem with our brake system? No help from the boys in Detroit but Gene Baker gave us Would you believe that at about 100,300 miles we experienced a problem with our brake system? No help from the boys in Detroit but Gene Baker gave us a financial break. A dealership with a ❤️. Rare these days. Forever a Johnson Sewell loyal fan. Thanks again. More

After my visit to service dept. I understand why independent auto shops are so busy. Brought my F-150 in for what was believed to be an engine mount problem. On the call from the se I understand why independent auto shops are so busy. Brought my F-150 in for what was believed to be an engine mount problem. On the call from the service writer, about my engine mount concerns, it went to the yoke popping on the drive shaft as the problem. It needs to be cleaned, lubed, re installed and the costs would be $650.00. I said no, I had a mechanic at Elite Automotive, I will let him have a look. Cost me $185.00 to get my truck out of Johnson Sewell service dept., no work performed but since they we not getting the job, how about a $185 dollar screwing. Took my truck to my mechanic friend, at Elite Automotive, $137.00 later, problem taken care of, great service. Shop around folks, before you get a Johnson Sewell hosing. I gave them 3 stars, for what, I really don’t know! More

Have worked with Brandon Garcia over the last two years for for our new 2023 Ford Bronco. His customer service and communication has been outstanding. Especially with the difficulty around the Bronco pro for for our new 2023 Ford Bronco. His customer service and communication has been outstanding. Especially with the difficulty around the Bronco production during the pandemic, Brandon navigated it all well - would work with him again. More