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Johnson Lexus of Durham

Durham, NC

4.8
856 Reviews

1013 Southpoint Autopark Blvd

Durham, NC

27713

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Showing 856 reviews

December 15, 2016

Perfect I experienced excellent customer service, in a comfortable waiting area - in the quiet room where I read - and I had a great cookie to boot. More

by Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Dec 21, 2016 -

Johnson Lexus of Durham responded

Aren't those cookies great?! Thanks for your review!

December 15, 2016

service I have been coming to Johnson Lexus at Southpoint for many years. It gives the best service and your rep. Renee and Brenda are excellent. They repres More

by ralph15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee
Dec 21, 2016 -

Johnson Lexus of Durham responded

Ralph, thank you for your service review!

December 15, 2016

battery check Battery had died twice within previous week - was fairly new battery (May, 2016). Lexus service checked battery again and also the entire procedure. T More

by Jan123
Recommend Dealer
Yes
Employees Worked With
don't remember
Dec 21, 2016 -

Johnson Lexus of Durham responded

We're happy we were able to assist you! Thank you for your review,.

December 15, 2016

Great Service As usual Johnson Lexus provided the best service experience. I came in for a routine maintenance visit and asked for a couple of parts that were miss More

by Dale O Carroll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Boyd
Dec 20, 2016 -

Johnson Lexus of Durham responded

Dale, thank you for reviewing your experience with our Service department!

December 15, 2016

It was outstanding as usual. Everything was on time They are always on time and have a great bedside manner. The waiting areas were clean and quiet. The snacks are a nice touch. Excellent dealership. More

by Morenokf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Padilla
Dec 20, 2016 -

Johnson Lexus of Durham responded

We are glad to hear that you enjoyed our dealership amenities! Thank you for the review.

December 15, 2016

Consistently excellent Prompt response to customer needs; personalized service; leaders in educating customers about their automobiles; professional staff; consistently exce More

by dukebbfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Bridges
Dec 20, 2016 -

Johnson Lexus of Durham responded

Thank you for your review! This is the level of service that we strive for.

December 15, 2016

A pleasant experience as always Easily scheduled the appointment time online to fit our schedule and the car was ready well before the time estimate they gave us. All in all, a very More

by HappyOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Stevens
Dec 20, 2016 -

Johnson Lexus of Durham responded

Thank you, Happy Owner!

December 15, 2016

40k service N and out fast. No problems the loaner was great-350 rx 2016. I like the radar features and the mph n the windshield thanks More

by Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy
Dec 20, 2016 -

Johnson Lexus of Durham responded

Thank you for your Service review!

December 15, 2016

Wouldn't go anywhere else to service my Lexus! I've always built relationships with my car dealership. I tell them up from that the minute I sense an upsell in service, I will never go back!!! No More

by j gig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian is the best!
Dec 20, 2016 -

Johnson Lexus of Durham responded

We are glad to know that we meet your expectations! Thank you for your review.

December 15, 2016

Service & Sales-Yahoo Johnson Lexus is one of the best! I have dealt with lots of car dealerships and service departments in the past but nothing like this! You get the h More

by LucyLexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Lunt, Peter Pokorny
Dec 20, 2016 -

Johnson Lexus of Durham responded

Thank you for your great review, Lucy!

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