Johnson Lexus of Durham
Durham, NC
Filter Reviews by Keyword
By Type
Showing 856 reviews
Perfect I experienced excellent customer service, in a comfortable waiting area - in the quiet room where I read - and I had a great cookie to boot. I experienced excellent customer service, in a comfortable waiting area - in the quiet room where I read - and I had a great cookie to boot. More
service I have been coming to Johnson Lexus at Southpoint for many years. It gives the best service and your rep. Renee and Brenda are excellent. They repres I have been coming to Johnson Lexus at Southpoint for many years. It gives the best service and your rep. Renee and Brenda are excellent. They represent your company. to the max. More
battery check Battery had died twice within previous week - was fairly new battery (May, 2016). Lexus service checked battery again and also the entire procedure. T Battery had died twice within previous week - was fairly new battery (May, 2016). Lexus service checked battery again and also the entire procedure. They found nothing and reported that back to me, and also mentioned that device Hum had been found in other Lexus cars which had the same problem. I had installed the Hum 3 weeks previously. I've since removed Hum from the car. They were exceptionally polite and respectful the whole time and charged nothing for the service. So far, so good. More
Great Service As usual Johnson Lexus provided the best service experience. I came in for a routine maintenance visit and asked for a couple of parts that were miss As usual Johnson Lexus provided the best service experience. I came in for a routine maintenance visit and asked for a couple of parts that were missing from the LX470. As usual the prices quoted for the parts were well below what I could get online. The cost of the service was also very reasonable. More
It was outstanding as usual. Everything was on time They are always on time and have a great bedside manner. The waiting areas were clean and quiet. The snacks are a nice touch. Excellent dealership. They are always on time and have a great bedside manner. The waiting areas were clean and quiet. The snacks are a nice touch. Excellent dealership. More
Consistently excellent Prompt response to customer needs; personalized service; leaders in educating customers about their automobiles; professional staff; consistently exce Prompt response to customer needs; personalized service; leaders in educating customers about their automobiles; professional staff; consistently excellent! I would not go any place else for my automotive needs More
A pleasant experience as always Easily scheduled the appointment time online to fit our schedule and the car was ready well before the time estimate they gave us. All in all, a very Easily scheduled the appointment time online to fit our schedule and the car was ready well before the time estimate they gave us. All in all, a very pleasant experience. More
40k service N and out fast. No problems the loaner was great-350 rx 2016. I like the radar features and the mph n the windshield thanks N and out fast. No problems the loaner was great-350 rx 2016. I like the radar features and the mph n the windshield thanks More
Wouldn't go anywhere else to service my Lexus! I've always built relationships with my car dealership. I tell them up from that the minute I sense an upsell in service, I will never go back!!! No I've always built relationships with my car dealership. I tell them up from that the minute I sense an upsell in service, I will never go back!!! No nonsense, fair and they get the job done! More
Service & Sales-Yahoo Johnson Lexus is one of the best! I have dealt with lots of car dealerships and service departments in the past but nothing like this! You get the h Johnson Lexus is one of the best! I have dealt with lots of car dealerships and service departments in the past but nothing like this! You get the highest quality service. And the folks are all great to work with! More






