Johnson Lexus of Durham

Rene is great and cares about his customers Rene, is always very nice and polite to me,he cares deeply about his customers. Johnson-Lexus is very lucky to have him. He cares about the cars as we Rene, is always very nice and polite to me,he cares deeply about his customers. Johnson-Lexus is very lucky to have him. He cares about the cars as well as his customers to make sure they are happy More

60000 mile check up The car Service was great. The visitors facility is perfect for customers to relax, do work, use internet service etc. car loaner great. My only obse The car Service was great. The visitors facility is perfect for customers to relax, do work, use internet service etc. car loaner great. My only observation was I wanted to check out the new 2017 suv(rx350) in the showroom and that Model wasn't in the showroom....just the large SUV.) More

routine service very relaxing, pleasant experience -very nice waiting room, Kevin, as always, was communicative, informative and always helpful. I really enjoy my vis very relaxing, pleasant experience -very nice waiting room, Kevin, as always, was communicative, informative and always helpful. I really enjoy my visit. My car was clean inside and out and I have confidence in the work. More

Great. 1.Excellent service.2.A great manager assigned to me and my car who was very pleasant, knowlegeable, professional, and who kept me informed of the pro 1.Excellent service.2.A great manager assigned to me and my car who was very pleasant, knowlegeable, professional, and who kept me informed of the progress. 3. Work was completed in the time originally estimated.4. The work was done very satisfactorily. 5. Pleasant surroundings in which to wait. ^. Even though I opted to wait for my car, I was offered transportation to anywhere I needed to go. 7. Check out was fast and efficient. More

An Excellent Service Experience and Faster Than Expect!!! My entire experience with Johnson Lexus of Durham was incredible! The staff is nothing short of awesome. It was my first service with my new 2016 GX My entire experience with Johnson Lexus of Durham was incredible! The staff is nothing short of awesome. It was my first service with my new 2016 GX 460 and I was a walk-in. I expected to be there for a couple hours but the service was completed in 50 minutes and my car was washed. I am not sure that you can ask for a better service experience... also notable is the fact that their wifi is very fast and support VPN tunneling... might not be a big deal to some but made a big difference in how productive I could be sitting at the dealership. Many props to the time and effort the dealership spent in making the service experience as painless and simple as possible. More

Great service as usual Sales and technology service were great. Went in to buy my 2015 Lexus NX300H and instead came out with a new 2017 model NX200T. The new car had the Sales and technology service were great. Went in to buy my 2015 Lexus NX300H and instead came out with a new 2017 model NX200T. The new car had the collision avoidance system and also all wheel drive which I prefer. More

Another Fine Service Experience Needed repairs were made as expected and car delivered on-time, cleaned inside and out at the expected price. Free refreshments were provided while I Needed repairs were made as expected and car delivered on-time, cleaned inside and out at the expected price. Free refreshments were provided while I waited in a comfortable lounge; can't ask for more than that. More

Certified Used Car Purchase I was looking for a car which was not a good experience. The best car I could find for the price was a Chevrolet but my mechanic doesn't work on Chev I was looking for a car which was not a good experience. The best car I could find for the price was a Chevrolet but my mechanic doesn't work on Chevrolets and I trust my mechanic. I felt like the dealerships I visited were trying to overcharge me for a car. So I went back to Johnson Lexus to try again. I was told they're a no haggle dealership. I test drove some used Lexus and they're an awesome car. Solid. I drove my father-in-laws Lexus SUV during the worse storm I've ever driven in and that thing didn't budge on the road. If I'd been in my Honda Civic, I could've been in the ditch. But while looking at the Lexus, I walked past a Toyota Camry with a terrific price. I test drove it. I talked with my husband and he agreed that the mileage and price were great. It also had all the features I wanted and for me the cross traffic checking and XM radio were my requirements. I didn't have to haggle to get a great price. I have a co-worker who tells me every time he gets in the car that he can't believe the deal I got. More

Intersteller Performance Working with Johnson Lexus Service Department was an outstanding experience. All of the staff that I interfaced with were pleasant, courteous and hel Working with Johnson Lexus Service Department was an outstanding experience. All of the staff that I interfaced with were pleasant, courteous and helpful. All my concerns were immediately addressed. More

30,000 mile check up plus nc inspection It is always a pleasure to come to the service dept of this dealership. My service rep treats me like an old friend and is always so very nice. Everyo It is always a pleasure to come to the service dept of this dealership. My service rep treats me like an old friend and is always so very nice. Everyone I know with a lexus talks about how great the service is. I think thats why people keep coming back. More